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What do you do if you're struggling to understand others' perspectives in professional relationships?

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Understanding others' perspectives in professional relationships can be challenging, but it's a critical component of effective interpersonal communication. When you find yourself struggling to grasp where someone else is coming from, it's essential to take proactive steps to bridge the communication gap. This not only fosters a more collaborative and respectful working environment but also enhances your own professional growth and networking abilities. By engaging with empathy, asking clarifying questions, actively listening, reflecting on your biases, seeking feedback, and practicing patience, you can significantly improve your ability to understand diverse viewpoints and build stronger professional relationships.

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Maria Macaloney

Director Talent Acquisition International EMEA & Asia Pacific & Japan - Securing Executive Talent within Technology…

1 Listen Actively

Active listening is a cornerstone of understanding others. It involves fully concentrating on the speaker, understanding their message, responding thoughtfully, and remembering the conversation. To practice active listening, you should maintain eye contact, avoid interrupting, and give nonverbal cues that show you're engaged. Paraphrasing or summarizing what the other person has said can also confirm that you've understood their perspective. Remember, it's not just about hearing the words but also about picking up on the nuances and emotions behind them.

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Maria Macaloney

Director Talent Acquisition International EMEA & Asia Pacific & Japan - Securing Executive Talent within Technology across EMEA & Asia- Leading Hiring Strategies, Candidate Journey, Employee Engagement & Culture Change
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Listen attentively when others express their thoughts and feelings. Pay attention to verbal cues, tone, and body language. By actively listening, you can gain insights into their perspective.

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2 Ask Questions

When you're having trouble understanding someone's perspective, asking open-ended questions can be incredibly helpful. These questions encourage the speaker to provide more information and clarify their thoughts. Instead of asking yes-or-no questions, prompt them with inquiries that start with 'how', 'what', or 'why'. This approach not only shows that you're interested in their viewpoint but also gives them the opportunity to express themselves more fully, which can lead to a deeper understanding on your part.

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Maria Macaloney

Director Talent Acquisition International EMEA & Asia Pacific & Japan - Securing Executive Talent within Technology across EMEA & Asia- Leading Hiring Strategies, Candidate Journey, Employee Engagement & Culture Change
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Instead of assuming, ask questions that encourage detailed responses. Open-ended questions allow others to share more about their perspective, motivations, and reasoning.

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3 Reflect on Bias

Everyone has biases that can cloud judgment and understanding. Reflecting on your own biases is a crucial step in comprehending others' perspectives. Acknowledge that your experiences, background, and beliefs might differ from those of your colleagues. By recognizing these differences, you can open your mind to new ideas and viewpoints. This self-awareness will help you approach conversations with a more balanced and less judgmental mindset, paving the way for better mutual understanding.

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Maria Macaloney

Director Talent Acquisition International EMEA & Asia Pacific & Japan - Securing Executive Talent within Technology across EMEA & Asia- Leading Hiring Strategies, Candidate Journey, Employee Engagement & Culture Change
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Engage with a variety of people from different backgrounds. Learn from diverse viewpoints to expand your understanding of the world.

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4 Empathy Matters

Empathy is the ability to understand and share the feelings of another. In professional relationships, demonstrating empathy can bridge the gap between differing perspectives. Try to put yourself in the other person's shoes and view the situation from their standpoint. This doesn't mean you have to agree with them, but showing empathy can lead to a more respectful and productive dialogue. It's about acknowledging their feelings as valid, even if their conclusions are different from yours.

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5 Seek Feedback

Feedback is a powerful tool for understanding how others perceive your communication style and efforts at understanding them. Don't hesitate to ask for feedback on how well you're grasping their perspectives. This can be done through one-on-one conversations or after group meetings. Be open to constructive criticism and use it as a learning opportunity to adjust your approach. This not only helps in current interactions but also equips you with better skills for future exchanges.

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6 Practice Patience

Patience is vital when trying to understand others' perspectives, especially when they differ significantly from your own. Rushing to conclusions or becoming frustrated can hinder effective communication. Take the time to fully process what the other person is saying and resist the urge to respond defensively. Patience demonstrates respect for the speaker and allows for a more thoughtful exchange of ideas. Remember that understanding often comes with time and repeated interactions, so give yourself and others the space needed to communicate effectively.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if you're struggling to understand others' perspectives in professional relationships?

1

2

3

4

5

6

7

1 Listen Actively

2 Ask Questions

3 Reflect on Bias

4 Empathy Matters

5 Seek Feedback

6 Practice Patience

7 Here’s what else to consider

Interpersonal Communication

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What do you do if you're struggling to understand others' perspectives in professional relationships?

1

2

3

4

5

6

7

1 Listen Actively

2 Ask Questions

3 Reflect on Bias

4 Empathy Matters

5 Seek Feedback

6 Practice Patience

7 Here’s what else to consider

Interpersonal Communication

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