What do you do if you're struggling to build rapport with clients in Peer Support?

Remember, it's about empathy, not just advice. Listen actively, validate their feelings, and share your own experiences when appropriate. Be genuine and non-judgmental, building trust takes time. Keep communication open and transparent. Seek supervision or training if needed. Remember, it's okay to struggle, growth comes from challenges. Keep at it, your efforts will pay off.

In my experience, finding common ground is one of the surest ways to build rapport and connection with clients. This approach has been helpful, as it enables us to have shared interests to discuss, or to discover mutual interests as we engage further. From there, we can further explore other similarities or interests that strengthen our relationship. I like to approach each client as a unique individual, understanding that what resonates with one may not resonate with another. This allows me to truly appreciate the uniqueness and distinctiveness of each client and tailor my approach accordingly.

Stop struggling and start accepting. Remain open Listen more Keep showing up Reflective listening New referrals Stay consistent and seek peer supervision

Establishing rapport is often likened to having chemistry with someone. Some assume that rapport can happen naturally or take time to develop, I don't entirely agree with this view. Rapport is more than just a connection; it's about showcasing your professionalism through honouring commitments and fulfilling duties in a compassionate and competent manner. Patience is key. Building rapport is not a race, but it's crucial to recognise and address any lack of connection. Remember, in Peer Support, the focus should be on the supportee. Be open and inquire about their feelings regarding the professional relationship and any adjustments needed for their benefit.

Stop struggling and start accepting. Remain open Listen more Keep showing up Reflective listening New referrals Stay consistent and seek peer supervision

Stop struggling and start accepting. Remain open Listen more Keep showing up Reflective listening New referrals Stay consistent and seek peer supervision

One other way I seek feedback that I find incredibly helpful, is giving them options to choose from throughout your interactions. Here's a simple example: Let's say you and this person have just been introduced and are filling out some paperwork together, but haven't yet built a rapport. Rather than just reading them the paperwork or asking them to read it, you can ask them "Would you like to read and fill out the form yourself and ask me if you have a question? or would you rather I read it to you and write down your answers for you?" This shows them you care about empowering their voice and choice, and want to learn about what is helpful for them and honor their preferences- even with something "small" like filling out a form.

I'm my experience, meeting a person where they are is an important place to start. Once the person feels safe and not judged the true connection can start. You will find your active listening skills will become stronger.

It has been my experience that from time to time it’s not a good fit, and nothing can be done to make it so. When exploring these peer to peer relationships, I believe it’s important to keep in mind that not everyone is going to receive you, and that’s okay.