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What do you do if you're considering using video interviews for global talent acquisition?

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In today's interconnected world, video interviews are an innovative tool for global talent acquisition, allowing companies to bridge geographical distances and tap into a wider pool of candidates. If you're considering integrating video interviews into your hiring process, it's essential to understand how they can enhance your recruitment strategy and the best practices for their implementation. Video interviews can offer convenience and flexibility, but they also come with unique challenges that require careful consideration to ensure a smooth and effective hiring experience for both interviewers and interviewees.

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Luiza Barwood, Chartered MCIPD

Career & Executive Coach Empowering Professionals to Thrive | Purpose-Driven Career Transformation | Personal Branding…
Nourhan Kamel

Program Manager - Talent Management at Majid Al Futtaim
Shally Steckerl

Talent Sourcing & Recruiting Leader

1 个答复

1 Assess Needs

Before diving into video interviews, assess your organization's specific needs. Are you looking to streamline the interview process for remote positions, or are you aiming to reduce travel costs associated with interviewing? Understanding the 'why' behind your decision will guide you in choosing the right video interviewing platform and structuring the process effectively. Consider the roles you're hiring for, the locations of potential candidates, and the resources available to support a video-based recruitment strategy.

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Luiza Barwood, Chartered MCIPD

Career & Executive Coach Empowering Professionals to Thrive | Purpose-Driven Career Transformation | Personal Branding & Networking Strategist | Talent & DEI Advisor | AI Innovator for HR
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When implementing video interviews, it's crucial to ensure the process is inclusive. Video formats can pose challenges for neurodiverse candidates, so providing alternative assessment methods is essential. Offering interview questions in advance can help all candidates prepare more effectively and reduce anxiety. While video interviews are particularly beneficial for remote role assessments, it's important to ensure accessibility for all candidates. Consider options like audio-only interviews or platforms that support assistive technologies. By tailoring the interview process to accommodate diverse needs, organisations can promote fairness, enhance diversity, and tap into a broader talent pool, thereby strengthening their global workforce.

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Deborah U. N.

Bridging the gap between HR and Tech | People, Product and Tech Advocate
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Start by researching platforms suitable for diverse candidates and locations. Define clear interview processes and criteria, accounting for cultural nuances and sensitivities. Provide comprehensive training to interviewers and candidates on using video interview technology effectively. Conduct thorough tests to ensure seamless functionality across different devices and internet connections. Establish transparent communication channels to offer support and guidance throughout the process. Finally, prioritize privacy and security compliance and gather feedback to continuously improve the video interviewing experience for all stakeholders.

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2 Choose Tools

Selecting the right video interviewing tools is crucial. You want a platform that is user-friendly and reliable, with features that facilitate a seamless interview experience. Look for options that offer high-quality video and audio, as well as the ability to easily schedule interviews across different time zones. Additionally, consider tools with built-in capabilities for recording interviews, which can be beneficial for review and collaboration among hiring team members.

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Shally Steckerl

Talent Sourcing & Recruiting Leader
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Consider there are three kinds of virtual interviewing platforms. A) Selfie-style, candidate records self answering pre-set questions, picks best answers. Pros: questions provided in advance, practice. Cons: less opportunity to be themselves, fewer questions, can’t clarify. B) Real time. App asks live questions; one chance to respond. Pros: own comfortable setting, low stress, consistent process. Cons: no small talk, no questions. C) Virtual F2F: There’s someone live on the other side, more like a traditional interview. The big challenge here is educating your interviewers to not make decisions or pass judgement based on what they "see on scree" vs substantive candidate match.

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3 Train Team

Training your hiring team is a critical step in the transition to video interviews. They need to be comfortable with the technology and aware of best practices for conducting virtual interviews. This includes understanding how to create an engaging and professional interview environment, managing the conversation flow, and being prepared for any technical issues that might arise. Training ensures that your team represents your company well and provides a positive experience for candidates.

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4 Set Guidelines

Establishing clear guidelines for video interviews is necessary to maintain consistency and professionalism. Outline expectations for dress code, background settings, and punctuality. These guidelines should also include instructions for candidates on how to prepare their space and test their equipment prior to the interview. By setting these standards, you help create an equitable interview environment where candidates can focus on showcasing their skills and qualifications.

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5 Communicate Clearly

Clear communication with candidates about the video interview process is vital. Provide them with all the necessary information, including the platform you'll be using, any software they need to install, and what they can expect during the interview. Offer tips on how to present themselves best in a video format and be transparent about the next steps following the interview. Good communication can alleviate anxiety and help candidates perform at their best.

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6 Address Challenges

Finally, be prepared to address the challenges that come with video interviews. Technical difficulties can occur, so have a backup plan in place, such as a phone call option. Be mindful of time zone differences and cultural nuances that may affect the interview experience. By anticipating these challenges and having strategies to overcome them, you'll ensure that video interviews are an effective component of your global talent acquisition process.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Nourhan Kamel

Program Manager - Talent Management at Majid Al Futtaim
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First, ensure that you have the necessary infrastructure, such as reliable video conferencing tools and a stable internet connection, to conduct seamless and efficient interviews. Communicate clearly with candidates about the process, provide instructions on how to join the video interview, and address any technical concerns they may have. Standardize your interview questions and evaluation criteria to maintain consistency across candidates, and consider recording the interviews for later review or to share with other decision-makers. Finally, respect cultural differences and time zone variations when scheduling video interviews with candidates from different regions.

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What do you do if you're considering using video interviews for global talent acquisition?

1

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3

4

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1 Assess Needs

2 Choose Tools

3 Train Team

4 Set Guidelines

5 Communicate Clearly

6 Address Challenges

7 Here’s what else to consider

Global Talent Acquisition

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What do you do if you're considering using video interviews for global talent acquisition?

1

2

3

4

5

6

7

1 Assess Needs

2 Choose Tools

3 Train Team

4 Set Guidelines

5 Communicate Clearly

6 Address Challenges

7 Here’s what else to consider

Global Talent Acquisition

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