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What do you do if your virtual reality communication is falling flat?

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Virtual reality (VR) has transformed the way you interact and communicate, offering immersive experiences that traditional mediums can't match. However, it's not uncommon to encounter issues where your VR communication isn't as effective as you'd like it to be. Whether it's a business meeting, a collaborative project, or a social gathering in a virtual space, ensuring clear and impactful communication is key. If you find your VR interactions lacking, there are several steps you can take to enhance the experience and ensure your message is conveyed successfully.

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Birgul COTELLI, Ph. D.

Board Director??Strategy??Transformation??Ethics??Technology ??Innovation??AI-driven Governance Risk Compliance…
Matthieu RIVIERE

Directeur Marketing et Communication

1 Assess Setup

The first thing to check when facing communication issues in VR is your hardware setup. Poor audio or visual quality can significantly hinder communication. Ensure that your VR headset is functioning correctly and that you have a stable internet connection. Audio clarity is crucial, so consider using a dedicated microphone if your headset's built-in mic isn't up to par. Proper lighting and a distraction-free environment can also improve the visual cues that are essential for effective VR communication.

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Birgul COTELLI, Ph. D.

Board Director??Strategy??Transformation??Ethics??Technology ??Innovation??AI-driven Governance Risk Compliance (GRC)??VR AR AI??Metaverse??LinkedIn Top Voice in VR (May-Aug 24)??Speaker
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Reconsider your tangibles and intangibles embedded in your VR tool. That could be issues related to the hardware setup, eg, headset, controllers, visuals, audio, lighting, internet connection. Try to test your communication environment with the help of beta users. Ask for their feedback. Embed it in your revision.

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Matthieu RIVIERE

Directeur Marketing et Communication
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Selon moi, la 1ère chose à faire est un test en condition réelle. Accompagné d'un protocole d'analyse, ce test va permettre d'identifier où se situe le problème. Connaissance de l'utilisateur final dans la manipulation du casque ? Manque d'accompagnement tierce ? Défaut software ? Mauvaise adaptation Hardware ? Manque d'interactivité ? Les causes peuvent être innombrables. Les mauvais 1ers résultats doivent être audités sur chaque aspect, sans pour autant TOUT remettre en question.

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Eva Jones

Director of Academic Engagement and VR Innovation
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First, ensure that all technical components, such as headsets and connectivity, are optimized. A clear, uninterrupted VR experience relies heavily on the quality of the technology used. Poor visuals or audio can disconnect users and detract from the overall communication effectiveness.

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Amir Esfandiari

Founder of Techcopter? UK | Virtual Reality | LIDAR Scanning | Virtual Tour | VR Training
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If virtual reality communication is ineffective, try these solutions: 1. Assess current methods and identify shortcomings. 2. Implement interactive features like polls or Q&A sessions to engage participants. 3. Provide clear instructions and guidelines for navigating the virtual environment. 4. Incorporate multimedia elements or storytelling to enhance engagement. 5. Gather feedback from participants to continuously improve communication strategies. By addressing deficiencies and enhancing engagement, you can revitalize virtual reality communication and achieve better outcomes.

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2 Optimize Avatars

In VR, your avatar is your identity. It's essential that it accurately represents you and facilitates non-verbal communication. Take the time to customize your avatar to ensure it's recognizable and relays your intended presence. Facial expressions and body language can be significant in conveying your message, so choose an avatar with expressive features. If the platform allows, enable hand tracking or full-body tracking for a more natural interaction.

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Eva Jones

Director of Academic Engagement and VR Innovation
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Your avatar is basically you in the VR world, so give it some thought. Make sure it resembles you enough to be recognizable and ensures your body language and facial expressions come through clearly. This can help make interactions feel more genuine and less robotic.

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3 Enhance Interactivity

Interactivity is a cornerstone of VR, and leveraging it can improve communication. Use gestures and movements to express yourself more clearly. If you're hosting a VR event, incorporate interactive elements like virtual whiteboards or 3D models to engage participants. These tools can make complex ideas easier to understand and keep the audience's attention focused on the subject matter.

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Thomas Bretzmann

Driving Sales and Elevating Brand Presence | Account Executive at Chemtek | Part 107 Remote Pilot
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Interactivity is one of the best ways to guide users through an experience. If a user is unfamiliar with VR, it can be overwhelming to place them in a virtual environment and expect them to navigate it effectively. By adding visual cues to guide users to the content that you want them to see, you can enable the user to progress through the experience efficiently. This is especially effective when paired with auditory information. One of the key benefits of VR is its ability to gamify otherwise mundane tasks. Using interactive elements effectively can ensure that you can get across your message as a designer, while also providing an entertaining experience.

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Eva Jones

Director of Academic Engagement and VR Innovation
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VR offers some cool interactive options that can really liven up a meeting. Don’t just talk at people; use tools that VR provides to engage them. Think about integrating things like virtual whiteboards or interactive 3D models that can help clarify your points and keep everyone engaged.

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4 Practice Etiquette

Good communication etiquette in VR is just as important as in real life. Be mindful of talking over others and give them space to express their thoughts. Pay attention to social cues and respect personal virtual space to avoid making others uncomfortable. Remember that everyone has a different level of familiarity with VR, so be patient and accommodating.

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Eva Jones

Director of Academic Engagement and VR Innovation
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Remember, VR is still a social space. Mind your manners like you would in any professional setting. Take turns speaking, respect personal space (even virtual space counts), and be conscious of how cultural differences might play into interactions.

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5 Encourage Feedback

Sometimes, the best way to improve communication is to ask for feedback directly from your peers. Encourage others to share their thoughts on how the VR experience can be enhanced. This could be related to technical aspects or the way interactions are facilitated within the virtual space. Constructive criticism can lead to actionable insights that enhance the overall communication experience.

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Eva Jones

Director of Academic Engagement and VR Innovation
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Always be open to feedback. It’s one of the best ways to improve. Ask your peers or attendees what works and what doesn’t. This can help you tweak your approach, whether it's upgrading your tech setup or changing how you deliver information.

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6 Modify Environment

The virtual environment plays a significant role in how effectively you can communicate. If you're finding communication to be lackluster, consider changing the virtual setting to something more conducive to your objectives. A quieter, more intimate space can facilitate better discussions, while a larger, more open environment might be better for public presentations or events. Tailor the setting to suit the communication needs of the session.

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Eva Jones

Director of Academic Engagement and VR Innovation
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The setting in VR can impact how your message is received. Tailor the virtual environment to suit the tone and content of your meeting—quieter spaces for serious discussions or more vibrant, open areas for brainstorming sessions.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Eva Jones

Director of Academic Engagement and VR Innovation
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Finally, keep an eye on how VR is reshaping communication. Whether it's new software updates or innovative use cases, staying informed can give you great ideas on how to better connect with others in VR.

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What do you do if your virtual reality communication is falling flat?

1

2

3

4

5

6

7

1 Assess Setup

2 Optimize Avatars

3 Enhance Interactivity

4 Practice Etiquette

5 Encourage Feedback

6 Modify Environment

7 Here’s what else to consider

Virtual Reality

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What do you do if your virtual reality communication is falling flat?

1

2

3

4

5

6

7

1 Assess Setup

2 Optimize Avatars

3 Enhance Interactivity

4 Practice Etiquette

5 Encourage Feedback

6 Modify Environment

7 Here’s what else to consider

Virtual Reality

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