What do you do if your team is not understanding your instructions?

Being able to communicate instructions to those who do not understand them the first time is the first sign we are leaders. Leaders who belittle others for their lack of understanding are self absorded and loose their respect and leadership role quickly. Many leaders are taught to belittle team members for their lack of understanding to shame them into understanding more, such as the Military or some sports teams and learning institutions. If we are true leaders we are patient with our familes, friends, and work relations. We know the needs of each team member and have no trouble clarifying what needs to be clarified so all have the same level of understanding. ???

O principal ponto para aumentar a capacidade de entendimento de objetivos é antes de mais nada avaliar a clareza do que está sendo colocado em pauta. Orienta??es muito abstratas podem gerar medidas imprecisas e lesivas a curto médio prazo. Quando falamos de modelos relacionados à venda de servi?os por exemplo, a equipe precisa entender que satisfa??o do cliente é um ponto crucial para aumentar vendas reduzir CAC e melhorar LTV. E isso está diretamente ligado à qualidade do que é prestado de assistência ao cliente. Em situa??es como essa um pedido de aumento de margem de lucro pode ser entendida como cortar custos da opera??o ao invés de melhorar a percep??o dos clientes e assim melhorar o crescimento organico.

Firstly, I identify the Root Causes! Clarity on Task or Goal! Did Instruct them Properly or not Skill Gaps- The task I give to them, Is whether they have the skill and knowledge to complete the task. Listening and Understanding- Did I allow them enough time For questions and clarifications? Friendly Conversation- Did I create a friendly atmosphere for the team members to ask questions openly? Empathy and Patience- I put my team members in my shoes because sometimes a few tasks are very tough and might be they seen the first time. If they require additional training then I can provide them or else I can share tutorial documents or supplements they require.

Rephrased: What to do, if/when a team does not understand, their instructions ? 1. Provide the underlying rationale, for them 2. Stagger them, into phased parts: 1, 2, 3 etc. 3. Exemplify, their consequences, as to outcome 4. Enact their follow-through, with dramatization 5. Distribute the roles, into small-group enactment 6. Ask members, to explain the desired consequences 7. Repeat the original request, as an achieved purposing 8. Enlist individual persons, to report back, on progress.

Instead of asking questions with a yes or no answer, I ask questions that require an explanation and elaboration. This will allow me to see how well my team grasps the concepts at hand.

While communicating with my team I always use clear and concise language and avoid jargon and technical terms that my team members may not be familiar with. Once I have simplified the instructions, I ask my team members to review them and let me know if they have any questions.

I already made it clear to my team that we are open to hearing their thoughts and ideas, even if they are critical. This means being friendly and approachable, both verbally and nonverbally. We tell them that It's very important to be able to take criticism in stride. If someone points out something that you're doing wrong, don't get defensive. Instead, listen carefully and try to see things from their perspective.

My Team Knows we are there to help whenever they need it. This could mean having an open-door policy, Scheduling regular check-ins, or simply being mindful of their current task or project.