What do you do if your short-term goals are hindering your long-term strategic thinking?
In customer service management, balancing short-term objectives with long-term strategic planning is crucial. Yet, it's not uncommon to find that immediate goals can sometimes overshadow the broader vision. If you're noticing a clash between your short-term wins and your long-term aspirations, it's essential to pause and realign. This article will explore ways to ensure your immediate actions are stepping stones towards your ultimate strategic goals, rather than stumbling blocks.