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What do you do if your remote team is struggling to stay connected and productive?

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Working remotely can have many benefits, such as flexibility, autonomy, and cost savings. But it can also pose some challenges, such as isolation, communication gaps, and loss of motivation. If your remote team is struggling to stay connected and productive, you need to take some proactive steps to address these issues and foster a positive and collaborative work culture. Here are some tips to help you do that.

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1 Set clear goals and expectations

One of the first things you need to do as a remote team leader is to set clear and realistic goals and expectations for your team members. This will help them understand what they need to achieve, how they will be measured, and what support they will receive. You can use tools like SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) to define your goals and communicate them regularly to your team. You should also clarify the roles and responsibilities of each team member, as well as the norms and protocols for communication, feedback, and collaboration.

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in Clinical Diagnostics | Published Scientist.
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Para líderes de equipos en entornos clínicos, establecer objetivos claros y alcanzables es crucial. Específicamente, definir metas SMART que se ajusten a las necesidades de los pacientes y alineen con los protocolos médicos. Además, asignar roles y responsabilidades de manera transparente, asegurando que cada miembro del equipo comprenda su contribución al bienestar del paciente. La comunicación abierta y la retroalimentación constructiva son esenciales para garantizar la coordinación efectiva del equipo en entornos clínicos, donde la precisión y la eficiencia son fundamentales para la atención al paciente.

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2 Establish regular communication

Communication is key to any successful team, but especially for remote teams. You need to establish regular and consistent communication channels and methods to keep your team informed, engaged, and aligned. You can use a variety of tools, such as email, phone, video conferencing, instant messaging, and project management software, to facilitate communication. You should also schedule frequent check-ins, updates, and feedback sessions with your team members, both individually and collectively. These will help you monitor their progress, address their challenges, and celebrate their achievements.

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Victoria Weinberger

ARCHITECT- DESIGN LEAD - CREATIVE THINKER - LINKEDIN TOP VOICE Caltech CTME alumni
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Regular communication is vital for remote teams' success, ensuring alignment and engagement. Online tools like Confluence, Jira, and Miro board (or similar) are crucial for seamless collaboration. They offer a centralized space for sharing information, tracking progress, and fostering connections among team members. Confluence enables documentation and knowledge sharing, while Jira aids in task management. Miro boards facilitate visual collaboration and brainstorming, enhancing creativity. Integrating these tools into communication practices helps remote teams overcome distance barriers and thrive.

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in Clinical Diagnostics | Published Scientist.
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Incluso en entornos clínicos remotos, la comunicación efectiva sigue siendo fundamental. Además de las herramientas tradicionales, como correos electrónicos y llamadas, se pueden emplear plataformas seguras de videoconferencia y mensajería instantánea. Programar reuniones regulares para actualizaciones y retroalimentación garantiza que cada miembro del equipo esté informado y comprometido. También es importante fomentar un ambiente donde los profesionales de la salud se sientan cómodos compartiendo preocupaciones y sugerencias para mejorar la atención al paciente.

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Rusty Gaillard

Growing Authenticity, Careers, Impact, and Freedom ?? Executive Coach ?? Team Performance Training ?? Ex Apple
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Make your regular communication about more than work. Consider these two specific actions: 1) Start each meeting with 5 minutes of personal conversation 2) Schedule a career development meeting quarterly, where you focus on feedback & growth instead of work deliverables.

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3 Build trust and rapport

Another important aspect of leading a remote team is to build trust and rapport among your team members. Trust is essential for collaboration, innovation, and performance, but it can be harder to develop in a remote setting. You can foster trust by being transparent, honest, and supportive with your team. You can also encourage your team members to share their opinions, ideas, and feedback with each other, and to respect and appreciate their diversity and differences. Additionally, you can create opportunities for your team to socialize and bond, such as virtual coffee breaks, happy hours, or games.

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in Clinical Diagnostics | Published Scientist.
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En nuestro laboratorio durante la pandemia, implementamos sesiones virtuales de "Historias Clínicas" donde cada miembro compartía experiencias significativas. Estas conversaciones no solo fortalecieron los lazos entre el equipo, sino que también fomentaron la confianza al abrir espacios para discutir desafíos y soluciones de manera abierta y colaborativa.

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4 Encourage autonomy and flexibility

One of the advantages of working remotely is that it allows your team members to have more autonomy and flexibility over their work schedules and styles. As a remote team leader, you should respect and support this, as it can boost their morale, motivation, and productivity. You should avoid micromanaging or controlling your team, and instead focus on the outcomes and results they deliver. You should also allow your team members to choose the best time and way to work for them, as long as they meet their deadlines and communicate effectively with you and their colleagues.

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Nicolas Castillo

Clinical Biochemist | Dual Master's in Digital Health and Public Health Management | COVID-19 Expert | Leader in Clinical Diagnostics | Published Scientist.
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Durante la pandemia, implementamos una política de flexibilidad horaria en nuestro laboratorio. Esto permitió a los miembros del equipo adaptar sus horarios de trabajo a sus necesidades personales, como el cuidado de los hijos o la gestión del estrés. Como resultado, observamos un aumento en la motivación y la moral, ya que los empleados se sintieron valorados y respaldados en un momento desafiante. Esta flexibilidad no solo mejoró el equilibrio entre el trabajo y la vida personal, sino que también impulsó la creatividad y la colaboración, ya que los empleados pudieron trabajar en los momentos en que se sentían más inspirados y productivos.

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5 Provide recognition and feedback

Finally, as a remote team leader, you should provide recognition and feedback to your team members regularly and sincerely. Recognition and feedback are powerful motivators and drivers of performance, as they show your team members that you value and appreciate their work and contributions. You can use different forms of recognition and feedback, such as praise, rewards, incentives, or constructive criticism, depending on the situation and the individual. You should also invite your team members to give you feedback on your leadership and the team's performance, and use it to improve and grow.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Edi Boyanov

Management Consultant & Agile Project Management Expert | Optimising Business Operations | PRINCE2? Certified |
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To confirm that the chosen solutions are suitable to the problem at hand, the problem statement must be clearly defined. In this case, starting by proving or disproving the hypothesis - "our remote team members lack trust and rapport" will be the first step. In some cases, the perceived problem is just the leader/manager's interpretation and not the actual issue at hand. Once the problem statement is clearly defined, further hypothesizing (a common practice applied by management consultants) must be applied, to explore the reasons leading to the problem (e.g. our remote team members experience lack of support; the tools we use are not fit for remote working, etc.) Only then, possible solutions have to be explored and tailored.

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What do you do if your remote team is struggling to stay connected and productive?

1

2

3

4

5

6

1 Set clear goals and expectations

2 Establish regular communication

3 Build trust and rapport

4 Encourage autonomy and flexibility

5 Provide recognition and feedback

6 Here’s what else to consider

Team Leadership

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What do you do if your remote team is struggling to stay connected and productive?

1

2

3

4

5

6

1 Set clear goals and expectations

2 Establish regular communication

3 Build trust and rapport

4 Encourage autonomy and flexibility

5 Provide recognition and feedback

6 Here’s what else to consider

Team Leadership

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