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What do you do if your remote team members need effective performance feedback?

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Managing remote teams presents unique challenges, especially when it comes to providing performance feedback. Unlike in a traditional office environment, you can't rely on impromptu conversations by the watercooler or visual cues to gauge how your team is doing. As an engineering manager, it's crucial to adapt your approach to ensure feedback is clear, constructive, and encourages growth. Let's explore how you can effectively deliver performance feedback to your remote team members.

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LORENA SáNCHEZ

ADVISOR SALES SPECIALIST
Benjamin Prucker

CEO | Founder | Digital Architect – Making digitalization simple, efficient, and scalable.

1 Set Expectations

Establish clear expectations from the start. This is the cornerstone of effective performance feedback for remote teams. You must communicate the goals, project timelines, and quality standards that team members are expected to meet. This clarity helps remote employees understand what is required of them and provides a benchmark against which their performance can be measured. When expectations are transparent, feedback becomes more about addressing specific areas for improvement rather than a vague discussion about work quality.

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2 Regular Check-Ins

Schedule regular check-ins to provide a structured opportunity for feedback. These should be one-on-one video calls where you discuss project progress, address any concerns, and offer guidance. During these sessions, praise accomplishments and constructively critique areas that need improvement. Frequent check-ins help prevent issues from escalating and ensure that your remote team members feel supported and valued, which is essential for maintaining morale and productivity.

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3 Use Technology

Leverage technology to facilitate feedback. Various tools can help simulate the immediacy and personal touch of in-person feedback. For instance, video conferencing can convey non-verbal cues that are lost in emails or chat messages. Screen sharing can be used to go over work in real-time, making it easier to highlight successes and areas for improvement. By using these tools effectively, you can create a more engaging and interactive feedback experience for your remote team.

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LORENA SáNCHEZ

ADVISOR SALES SPECIALIST
(已编辑)
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Para mi es de vital importancia el uso de la tecnología ya que es la herramienta que ha permitido contactar a clientes y a su vez a mis proveedores que a pesar de las distancias, diferencia de horarios e idioma lo hemos podido hacer y lograr un excelente trabajo en equipo?

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4 Focus on Goals

Center feedback around goals and professional development. Instead of only pointing out what went wrong, guide your remote team members towards how they can achieve their personal and professional objectives. Discussing career aspirations can motivate them to improve performance and align their efforts with the broader objectives of the team and organization. This approach turns feedback into a constructive conversation that benefits both the individual and the company.

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Benjamin Prucker

CEO | Founder | Digital Architect – Making digitalization simple, efficient, and scalable.
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Integrate personal goal setting into the feedback process by using a platform where team members can track their own progress towards goals and receive automatic reminders. This not only empowers employees to take charge of their own growth but also simplifies the manager’s task of providing relevant, targeted feedback.

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5 Provide Resources

Offer resources to support improvement. When you identify areas where a remote team member needs to enhance their skills or knowledge, suggest specific resources or training opportunities. Whether it's online courses, webinars, or virtual workshops, providing access to these resources demonstrates your commitment to their growth and helps them address feedback in a practical and proactive manner.

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LORENA SáNCHEZ

ADVISOR SALES SPECIALIST
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Me resulta de gran ayuda que los encargados de los equipos brinden toda la información actualizada del producto y si hay cambios en las formas de trabajo, es importante estar informados de las nuevas políticas

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6 Encourage Feedback

Encourage feedback from your team as well. Creating a two-way dialogue about performance allows remote team members to voice their concerns, share their challenges, and offer suggestions for improving the work environment or processes. This not only helps you understand their perspective but also promotes a culture of continuous improvement and open communication within your remote team.

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LORENA SáNCHEZ

ADVISOR SALES SPECIALIST
(已编辑)
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Sumamente importante tener una retroalimentación rápida y eficaz al momento que se necesita hacer una negociación, con el fin de poder lograr una excelente comunicación así como una mejora continua y eficaz

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your remote team members need effective performance feedback?

1

2

3

4

5

6

7

1 Set Expectations

2 Regular Check-Ins

3 Use Technology

4 Focus on Goals

5 Provide Resources

6 Encourage Feedback

7 Here’s what else to consider

Engineering Management

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What do you do if your remote team members need effective performance feedback?

1

2

3

4

5

6

7

1 Set Expectations

2 Regular Check-Ins

3 Use Technology

4 Focus on Goals

5 Provide Resources

6 Encourage Feedback

7 Here’s what else to consider

Engineering Management

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