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What do you do if your project manager and creative team clash in commercial design?

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Commercial design projects often involve multiple stakeholders, deadlines, and deliverables, which can create tension and conflict between the project manager and the creative team. How do you handle such situations and ensure a smooth and successful outcome? In this article, we will share some tips and strategies to help you manage and resolve these clashes effectively.

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Arqto Carlos Bahr Arquitectura Net Ar ExpoArquitectura ExpoMadera

Carlos Bahr Arquitecto Arquitectura.Net.Ar ExpoMadera Arquitectura Sostenible 4.0 ExpoArquitectura ExpoVivienda…

1 Understand the root cause

The first step to deal with a conflict is to understand what is causing it. Is it a communication issue, a mismatch of expectations, a lack of resources, a personality clash, or something else? By identifying the source of the problem, you can address it more directly and avoid making assumptions or generalizations. You can also use tools such as the conflict resolution matrix or the Thomas-Kilmann conflict mode instrument to assess the nature and intensity of the conflict and choose the most appropriate approach to resolve it.

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2 Communicate clearly and respectfully

Communication is key to any successful project, especially when there is a conflict. You need to communicate clearly and respectfully with both the project manager and the creative team, and listen to their perspectives and concerns. You also need to establish a common ground and a shared vision for the project, and align your goals and expectations. You can use techniques such as active listening, paraphrasing, summarizing, and asking open-ended questions to facilitate constructive communication and avoid misunderstandings or misinterpretations.

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Remi Opasina (B.Tech,SIIRSM,CMIOSH) Lead Auditor

HSE MANAGER (General Engineering Consultancy)
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-Root Cause Analysis -Identify areas of difference/ conflict. -Identify the reasons for the conflict and its significance in the project(risk assessment). -Address the "reasons" and "difference" through appropriate communication and dialogue. -Reach a compromise . -Document the lesson learned.

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3 Negotiate and compromise

Sometimes, you may need to negotiate and compromise with both the project manager and the creative team to reach a satisfactory solution. You need to be flexible and willing to adapt to changing circumstances and feedback, but also assertive and confident in your expertise and value. You need to balance the needs and interests of both parties, and find a win-win outcome that meets the project objectives and satisfies the client. You can use methods such as brainstorming, prioritizing, rating, and ranking to generate and evaluate possible options and trade-offs.

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4 Seek feedback and support

Another way to deal with a conflict is to seek feedback and support from others who are involved or affected by the project. You can ask for feedback from the client, the end-users, or other stakeholders to validate your design decisions and justify your recommendations. You can also seek support from your peers, mentors, or managers to get advice, guidance, or mediation. By involving others, you can gain new insights, perspectives, and solutions, and also demonstrate your professionalism and collaboration skills.

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5 Learn and improve

Finally, you can use the conflict as an opportunity to learn and improve your skills and performance. You can reflect on what went well and what went wrong, and identify the lessons learned and the best practices to apply in the future. You can also solicit feedback from the project manager and the creative team, and acknowledge their contributions and efforts. By doing so, you can enhance your commercial design skills, build trust and rapport, and prevent or minimize future conflicts.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Arqto Carlos Bahr Arquitectura Net Ar ExpoArquitectura ExpoMadera

Carlos Bahr Arquitecto Arquitectura.Net.Ar ExpoMadera Arquitectura Sostenible 4.0 ExpoArquitectura ExpoVivienda con Madera Madera y Arquitectura
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Encontrar un equilibrio entre las necesidades y las visiones creativas. Una solución efectiva implica analizar la función prioritaria del dise?o comercial, centrándose en aumentar la afluencia de público y, consecuentemente, las ventas. Esto implica la selección de detalles como el color, la calidad y el mobiliario, la iluminación y la exposición de los artículos para que destaquen y resulten atractivos para los clientes. Contar con mobiliario adaptado a la identidad de la empresa como a las necesidades y preferencias de los clientes, facilitando una experiencia de compra satisfactoria. La propuesta es encontrar un espacio adecuado, para alcanzar un dise?o comercial que sea tanto funcional como atractivo para el público objetivo

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What do you do if your project manager and creative team clash in commercial design?

1

2

3

4

5

6

1 Understand the root cause

2 Communicate clearly and respectfully

3 Negotiate and compromise

4 Seek feedback and support

5 Learn and improve

6 Here’s what else to consider

Commercial Design

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What do you do if your project manager and creative team clash in commercial design?

1

2

3

4

5

6

1 Understand the root cause

2 Communicate clearly and respectfully

3 Negotiate and compromise

4 Seek feedback and support

5 Learn and improve

6 Here’s what else to consider

Commercial Design

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