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Last updated on 2024年8月3日

What do you do if your mobile sales apps are not getting you the results you need?

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If you are a direct sales professional, you know how important it is to have mobile sales apps that help you connect with your prospects, customers, and team. But what if your apps are not getting you the results you need? What if you are spending more time on technical issues than on building relationships and closing deals? In this article, you will learn some tips on how to troubleshoot your mobile sales apps and optimize them for your business goals.

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Madhur Tiwari

Technical Sales @ Midea group|| Ex-A O Smith||Ex- Trane||Ex-Bluestar||Driving sales Business development, HVAC & R…

1 Check your app settings

The first thing you should do if your mobile sales apps are not working well is to check your app settings. Make sure you have the latest version of the app, that you have enabled the necessary permissions, and that you have configured the app according to your preferences. For example, you may want to adjust the notifications, the sync options, the language, and the security features. If you are not sure how to do this, you can consult the app's help center or contact the app's support team.

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Madhur Tiwari

Technical Sales @ Midea group|| Ex-A O Smith||Ex- Trane||Ex-Bluestar||Driving sales Business development, HVAC & R Equipment, Industrial Automation, Air-conditioning Business
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By some troubleshooting steps, you can effectively diagnose and resolve many common issues with mobile sales apps. Remember to stay proactive about app updates and settings to ensure optimal performance. If issues persist, reaching out for support is always a good option to find a resolution.

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Paul Atherton

Get 1 in every 2 prospects buying from you as their own idea in the next 30 days guaranteed | claim your Inception Selling Mini-Course (value ￡250) Free (link below) | The UK's No1 Virtual Sales Coach live from Bali
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Firstly if you're not getting the direct sales results you need and want... It's nothing to do with your mobile apps... It's because you're not selling enough, which means your pitch is temporarily faulty, or you're not making enough pitches, which is a lead problem... Mobile phone apps are either helping you to sell more or not, they're nothing more than a tool to help you achieve your goals... But they won't compensate for bad selling or a low pitch rate! Only self discipline and quality sales coaching can do that!

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Farhan-ul-Haq Siddiqui

District Manager Islamabad Region - Airblue
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Contact to your IT team, or apps specialists, you must know trouble shooting and you have command to set your apps setting according to the desire requirements. You would have first hand information or training manual

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2 Review your app usage

The next thing you should do is to review your app usage and see how it aligns with your sales strategy. Are you using the app features that are most relevant for your business? Are you leveraging the app's data and analytics to improve your performance? Are you integrating the app with other tools and platforms that you use? For example, you may want to use the app's CRM function to manage your contacts, the app's messaging function to communicate with your leads, and the app's social media function to share your content. If you are not using these features, you may be missing out on some opportunities.

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3 Test your app performance

The third thing you should do is to test your app performance and see how it affects your sales results. Are you getting enough leads, conversions, and referrals from your app? Are you providing a good customer experience and satisfaction with your app? Are you facing any technical glitches, errors, or crashes with your app? For example, you may want to measure the app's loading speed, the app's usability, and the app's feedback. If you are not happy with these metrics, you may need to look for ways to improve them.

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4 Compare your app options

The fourth thing you should do is to compare your app options and see if there are any alternatives that suit your needs better. Are you using the best app for your niche, industry, and market? Are you getting the best value for your money with your app? Are you aware of the latest trends and innovations in mobile sales apps? For example, you may want to research the app's reviews, ratings, and testimonials, the app's pricing and features, and the app's competitors and alternatives. If you find a better option, you may want to switch to it or try it out.

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5 Update your app skills

The fifth thing you should do is to update your app skills and see if there are any areas that you need to improve. Are you familiar with all the app functions and capabilities? Are you comfortable with using the app on different devices and situations? Are you confident with presenting and selling with your app? For example, you may want to take some online courses, watch some tutorials, or join some communities that can help you learn more about your app. If you improve your app skills, you can increase your sales efficiency and effectiveness.

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6 Ask for app feedback

The sixth thing you should do is to ask for app feedback and see how others perceive your app. Are you getting positive or negative comments from your prospects, customers, and team? Are you listening to their suggestions and complaints? Are you addressing their needs and expectations? For example, you may want to conduct some surveys, polls, or interviews, or monitor some online forums, groups, or blogs that can give you some insights into your app. If you listen to your app feedback, you can enhance your sales reputation and loyalty.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Amide Turan

(SVP), Senior Vice President of Sales and Marketing
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Here's what else to consider: Apart from the app itself, consider other factors that may be impacting your sales results. Evaluate your sales strategies, target audience, marketing efforts, and overall business processes. It's important to take a holistic approach to address any challenges you may be facing. And I would also add: Competitive analysis: Conduct a thorough analysis of your competitors. Understand their strengths, weaknesses, and unique selling points. Identify ways to differentiate yourself in the market and position your mobile sales app as a valuable solution for your target audience.

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What do you do if your mobile sales apps are not getting you the results you need?

1

2

3

4

5

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7

1 Check your app settings

2 Review your app usage

3 Test your app performance

4 Compare your app options

5 Update your app skills

6 Ask for app feedback

7 Here’s what else to consider

Direct Sales

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What do you do if your mobile sales apps are not getting you the results you need?

1

2

3

4

5

6

7

1 Check your app settings

2 Review your app usage

3 Test your app performance

4 Compare your app options

5 Update your app skills

6 Ask for app feedback

7 Here’s what else to consider

Direct Sales

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