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What do you do if your HR team's continuing education efforts aren't yielding a positive ROI?

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As a HR professional, you know the importance of continuing education for your team. It helps them stay updated on the latest trends, best practices, and legal requirements in the field. It also boosts their motivation, engagement, and performance. But what if your investment in continuing education is not paying off? How do you measure and improve the return on investment (ROI) of your HR team's learning and development activities? Here are some tips to help you answer these questions and optimize your continuing education strategy.

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Eloisa Alves

Treinamento Corporativo Business | Especialista em Gest?o de Pessoas I Recursos Humanos | Headhunter
Anees Ur Rehman

Deputy Director (HR & Admin)
Ana Claudia Araújo Ribeiro

Diretora de Recursos Humanos I Founder PreparaRH I Mentor FRST - Falconi | Mentora de Líderes e Executivos I…

1 Define your goals

Before you enroll your team in any continuing education program, you need to have a clear idea of what you want to achieve. What are the specific skills, competencies, or knowledge gaps that you want to address? How do they align with your organization's vision, mission, and values? How will you measure the impact of the training on your team's performance, productivity, and satisfaction? By defining your goals and indicators, you can set realistic expectations and select the most relevant and effective continuing education options for your team.

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Eloisa Alves

Treinamento Corporativo Business | Especialista em Gest?o de Pessoas I Recursos Humanos | Headhunter
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Focaria em alinhar os programas de treinamento com a cultura da empresa, considerando valores e miss?o. Isso envolveria uma análise cuidadosa dos programas existentes, feedback detalhado dos funcionários e um redesenho dos programas para refletir os valores organizacionais. Implementaria medidas de avalia??o que mensurassem o impacto na cultura e investiria em tecnologias de aprendizado inovadoras compatíveis com os valores da empresa. Priorizaria o desenvolvimento de lideran?a alinhado à cultura e manteria uma comunica??o transparente e inclusiva. Celebraria os sucessos alcan?ados através dos programas, destacando seu papel no fortalecimento da cultura empresarial.

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Anees Ur Rehman

Deputy Director (HR & Admin)
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To define goals when the HR team's continuing education efforts aren't yielding a positive ROI, we can follow these steps: 1. Assess current performance. 2. Identify areas for improvement. 3. Set clear, measurable objectives aligned with organizational goals. 4. Prioritize critical goals for ROI improvement. 5. Establish SMART goals. 6. Align with stakeholders. 7. Develop detailed action plans. 8. Monitor progress and adjust as needed. 9. Celebrate successes and learn from failures. 10. Continuously review and adapt strategies for ongoing improvement.

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2 Choose your methods

There are many ways to deliver continuing education to your HR team, such as online courses, webinars, workshops, conferences, podcasts, books, or mentoring. Each method has its own advantages and disadvantages, depending on your team's preferences, needs, and availability. You should consider factors such as the quality, credibility, and accessibility of the content, the level of interaction and feedback, the duration and frequency of the sessions, and the cost and convenience of the delivery. You should also diversify your methods to cater to different learning styles and preferences.

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Anees Ur Rehman

Deputy Director (HR & Admin)
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If HR team's continuing education efforts are not yielding a positive ROI, consider implementing these methods: 1. Assessing training needs. 2. Refreshing content regularly. 3. Utilizing interactive learning. 4. Personalizing learning paths. 5. Implementing feedback mechanisms. 6. Integrating technology tools. 7. Providing on-the-job training. 8. Offering performance support tools. 9. Providing recognition and incentives. 10. Benchmarking against best practices. Implementing these strategies can revitalize HR's education efforts and boost ROI. Implementing a combination of these methods can help revitalize HR's continuing education efforts and improve their ROI.

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3 Evaluate your outcomes

Once your team has completed the continuing education program, you need to evaluate the outcomes and compare them with your goals. You can use various methods to assess the learning outcomes, such as surveys, quizzes, interviews, observations, or performance reviews. You should also collect feedback from your team members on their satisfaction, engagement, and motivation levels. You should analyze the data and identify the strengths and weaknesses of the program, as well as the areas of improvement for your team.

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Anees Ur Rehman

Deputy Director (HR & Admin)
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If the HR team's continuing education efforts lack positive ROI, the outcomes may include: 1. Low Employee Engagement 2. Skills and Knowledge Gaps 3. Waste of Resources 4. Stagnant Organizational Growth 5. Employee Frustration 6. Negative Perception of HR 7. High Turnover Rates 8. Missed Business Opportunities 9. Decreased Employee Performance 10. Inefficient Use of Training Metrics Evaluating these outcomes can help HR identify areas for improvement and develop strategies to enhance the effectiveness of continuing education efforts.

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4 Adjust your plan

Based on your evaluation, you should adjust your continuing education plan accordingly. You may need to change the content, format, or frequency of the program, or switch to a different provider or method. You may also need to revise your goals or indicators, or provide additional support or resources to your team. You should communicate your findings and actions to your team and stakeholders, and solicit their input and suggestions. You should also monitor and track the progress and impact of the changes on your team's performance and satisfaction.

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Anees Ur Rehman

Deputy Director (HR & Admin)
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In this scenario, we can adjust plans based in our evaluation by: 1. Reassessing Objectives 2. Refining Content 3. Enhancing Delivery Methods 4. Increasing Feedback Mechanisms 5. Streamlining Resources 6. Offering Incentives 7. Upskilling HR Staff 8. Aligning with Business Goals 9. Monitoring and Evaluation 10. Continuous Improvement

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5 Celebrate your success

Last but not least, you should celebrate your team's success and recognize their achievements. You should acknowledge their efforts and contributions, and reward them with incentives, recognition, or opportunities. You should also share their stories and best practices with other teams and departments, and encourage a culture of continuous learning and improvement. By celebrating your success, you can boost your team's morale, loyalty, and retention, and inspire them to pursue further continuing education.

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Anees Ur Rehman

Deputy Director (HR & Admin)
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Celebrating success, even in challenging situations, is crucial for maintaining morale and motivation within the HR team. If the continuing education efforts haven't yielded a positive ROI, celebrating small victories and milestones can still be meaningful. This could involve acknowledging the team's dedication and hard work, recognizing any improvements or progress made, and showing appreciation for their commitment to finding solutions and making positive changes. By celebrating the team's efforts and resilience, you can foster a positive atmosphere and encourage ongoing dedication to improving education outcomes.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Ana Claudia Araújo Ribeiro

Diretora de Recursos Humanos I Founder PreparaRH I Mentor FRST - Falconi | Mentora de Líderes e Executivos I Especialista em carreiras I Especialista em Gest?o de Pessoas
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Em minha experiência com Gest?o de Resultados na área de Pessoas vejo o quanto é importante trazer critérios de medi??o de resultados. Para isso, é imprescindível que, logo no início de uma a??o, tenhamos clareza de qual o objetivo dela, e como esse objetivo está conectado aos objetivos do negócio e poderia ser mensurado. Caso o resultado n?o seja positivo, vale reavaliar esse processo de defini??o de objetivos e também as estratégias que foram tra?adas para atingi-los.

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Roshan Narayanadasan

???Inspired Full-Spectrum Thinker | Business Operations | Marketing Brands | Explosive Insight Research | Crafting Powerful Sustainable Brands | Motivated by a to-do-list | Leveraging Research Technology |
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So, your HR training ROI is giving you the silent treatment, huh? Time to spice things up! Align training goals like a master chef crafting the perfect dish. Sprinkle in some feedback magic to ensure everyone's taste buds are satisfied. Serve it all up with a side of tech wizardry for that extra kick. And remember, a good laugh along the way can turn any challenge into a delicious success story!

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What do you do if your HR team's continuing education efforts aren't yielding a positive ROI?

1

2

3

4

5

6

1 Define your goals

2 Choose your methods

3 Evaluate your outcomes

4 Adjust your plan

5 Celebrate your success

6 Here’s what else to consider

Human Resources

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What do you do if your HR team's continuing education efforts aren't yielding a positive ROI?

1

2

3

4

5

6

1 Define your goals

2 Choose your methods

3 Evaluate your outcomes

4 Adjust your plan

5 Celebrate your success

6 Here’s what else to consider

Human Resources

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