What do you do if your emotional intelligence is lacking in challenging operational planning situations?
When faced with the complexities of operational planning, you might find that your emotional intelligence (EI) is not quite up to the task. Emotional intelligence is your ability to understand and manage your emotions, as well as recognize and influence the emotions of others. In the high-stress scenarios of operational planning, where decisions impact the efficiency and success of an organization, a lack of EI can lead to miscommunication, conflict, and poor decision-making. But don't worry, there are ways to improve your EI to better handle these situations.