What do you do if your email inbox is overwhelming and communication is becoming inefficient?

Creo imprescindible abrir otro canales de comunicación como la mensajería instantánea para evitar chats piratas correo donde todos opinan. El correo tampoco debe utilizarse como repositorio documental, generar herramientas como One Drive

Yo utilizo estas : - tener una carpeta de "cc.copia" y una regla para que todos los correos donde voy copiado vayan ahí. Así despriorizo los que estoy en copia. Si alguien quiere algo de mí, que me ponga en el para. - tener distintas categorías / etiquetas por remitente. - y una muy importante : una etiqueta/categoría cuando solo yo estoy en el destinatario (Para) porque seguramente requerirá mayor atención.

A long time ago I used to work for 24/7 support, I remember I lost some import mails due to an excesive quantity of incoming mails, after that I received some tips that I still use in the present: -Create Folders: this is crucial to keep mails in place, in my case I create folders for each customer and subfolders for each priority (Low,Med,High) -Create Rules: this helps to move mails to the correct folders and helped me to figure out which task I should focus first As a bonus, now I'm using tags with colors to make things more visual.

To address an overwhelming email inbox and improve communication efficiency, implement a systematic approach: prioritize urgent messages, organize emails into folders, set designated times for checking emails, unsubscribe from irrelevant lists, use filters for automated sorting, delegate tasks when appropriate, utilize email templates for common responses, promote alternative communication platforms for quick discussions, regularly clean up the inbox by archiving or deleting old emails, and seek assistance if necessary. By adopting these strategies, you can regain control of your inbox, streamline communication, and increase productivity.

Create folders dedicated for specific people creating rules to sent to these folder each message once received. For example: 1.- Direct Manager 2.- Team colleagues 3.- Other colleagues, same level than your direct manager. 4.- People under your management. 5.- Key contacts from vendor ... It will make easire to prioritize which mails read before.

"Rules" are a very useful tool to controlling your email flow. Some examples: - a VIP rule + folder, the persons whose emails you don't want to miss and should process first - a Corporate Communications rule + folder which move them to a dedicated folder that you can check on occasions. - a Notifications rule +folder for those emails that are notifying you of something. What about checking this folder only once or twice a day? Those are examples only, your context may differ but the core principle here is to get control over the flow and distinguish what's core to what's less important. A bonus one for the bold ones: route emails where you are in cc to a folder you only check once a day. See what happens.

A good way to help others understand and respect your boundaries is to give them acceptable alternatives. For example, use a schedule tool (like calendly or bookings) to let people book time. Then block out time for you to do focused work. I've found that people are less likely to interrupt your focus time if they can request that you dedicate some time to them. Another technique is to specify what requests should come through what channels. For example, insisting that any support requests go through the ticket system, questions come through chat and emergencies come over the phone. This can take away the urge to check every email as soon as it comes in, since you know it's not going to be something that needs immediate attention.

Reduce the number of emails, by changing them for a different type of communication (a chat), and leave emails for important stuff (contracts, client communication), but ever for internal communications (unless really needed). Receiving 300 emails on daily basis only means there's something wrong, unless your job consist in solely reading 300 emails. Be lean, it's not just about prioritization, but reducing the waste. Use your time in a more productive way. Receiving too many mails in an organization is usually a sign that there's a communication issue. Fix it.