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What do you do if your design studio feedback is met with resistance?

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Navigating resistance in design feedback can be challenging. When you present your ideas and they're met with opposition, it's crucial to maintain composure and tact. As a professional in workplace design, you understand that feedback is an integral part of refining a project. It's an opportunity to see your work through a different lens and improve it. However, when feedback does not go as expected, it can be disheartening. You may wonder how to proceed when your suggestions for a more efficient, aesthetic, or functional workspace design are not immediately embraced.

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1 Listen First

Active listening is your first tool in addressing resistance. When your design feedback is met with skepticism or opposition, take a moment to really hear what the other party is saying. Understanding their perspective can offer insights into their concerns or the reasons behind their resistance. It's essential to acknowledge their viewpoints without immediately jumping to defend your own. This approach not only shows respect but also opens the door to a more constructive dialogue about the design.

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Maria Altobello

Human Resources Specialist at Department of the Navy (Retired)
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I would listen intently to the party who complained. I would make every effort to understand their logic while trying not to defend my perspective

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2 Stay Objective

It's easy to take criticism personally, especially when you've invested time and creativity into your design. However, staying objective is key to overcoming resistance. Separate your personal feelings from the professional critique and focus on the facts. Discuss the functionality, ergonomics, and aesthetic aspects of the design rather than subjective tastes. By keeping the conversation centered on objective criteria, you can navigate through resistance more effectively.

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Maria Altobello

Human Resources Specialist at Department of the Navy (Retired)
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although I would make every effort not to take the criticism personally it would be hard. Although I would try to keep the conversation objective I would hope the other party would do the same.

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3 Clarify Concerns

Once you've listened and kept the conversation objective, the next step is to clarify any concerns. Ask questions to unearth the root of the resistance. Is it a matter of cost, practicality, or something else? By pinpointing the exact issues, you can address them directly. This not only demonstrates that you're taking the feedback seriously but also helps you to tailor your responses and adjustments to the design.

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Maria Altobello

Human Resources Specialist at Department of the Navy (Retired)
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I would clarify my concerns which are different from the other party, but I would make sure I understood the other party's concerns.

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4 Offer Solutions

After identifying the concerns, it's time to offer solutions. Be prepared with alternative ideas or compromises that still align with your design's core principles. Show how these solutions can resolve the issues raised while maintaining the integrity and objectives of the original concept. This proactive approach can turn resistance into collaboration, as you work together to find a mutually satisfying outcome.

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Maria Altobello

Human Resources Specialist at Department of the Navy (Retired)
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as a solution I would attempt to negotiate alternative ideas that I would hope meets the other party half way. with that said hope the other party is open to my suggestions.

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5 Educate Gently

Sometimes resistance stems from a lack of understanding. Gently educate your audience on the principles of workplace design and how your feedback contributes to those objectives. Explain the benefits of your suggestions, such as improved workflow, employee satisfaction, or space utilization. By providing context and rationale, you can help others see the value in your design feedback.

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Maria Altobello

Human Resources Specialist at Department of the Navy (Retired)
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Here is where I will be sure to explain my position and be ready to answer any questions the other party may have. I would hope that the benefits of my recommendation are understood by the other party and they agree with me

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6 Follow Up

Finally, don't let the conversation end at the meeting. Follow up with a summary of what was discussed, including the concerns, proposed solutions, and any agreed-upon changes. This document serves as a reference point for all parties and ensures that everyone is on the same page moving forward. It also demonstrates your commitment to the project and to finding a resolution that satisfies all stakeholders.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your design studio feedback is met with resistance?

1

2

3

4

5

6

7

1 Listen First

2 Stay Objective

3 Clarify Concerns

4 Offer Solutions

5 Educate Gently

6 Follow Up

7 Here’s what else to consider

Workplace Design

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What do you do if your design studio feedback is met with resistance?

1

2

3

4

5

6

7

1 Listen First

2 Stay Objective

3 Clarify Concerns

4 Offer Solutions

5 Educate Gently

6 Follow Up

7 Here’s what else to consider

Workplace Design

给文章评分

感谢您的反馈

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