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What do you do if your creative problem solving team is experiencing conflicts and disagreements?

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When your creative problem-solving team hits a snag with conflicts and disagreements, it's like a wrench thrown into the gears of innovation. These hurdles can halt progress and dampen morale, but fear not! With the right approach, you can navigate these choppy waters and get your team back on course, harnessing that collective creativity to overcome challenges and reach new heights of collaborative success.

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Donny Ewe

Project Adviser
Karla Magallon

Asistente de Vicepresidencia y Asistente de Dirección: Profesional innovadora y proactiva que impulsa el éxito…
Dillpreit Kaur

Sustainability Certified Professional | Multi-Stakeholder Capacity Builder | Author of Co-Prosperity Series ??

1 Acknowledge Issues

Acknowledging the conflict is the first crucial step toward resolution. It's important to create a safe space where team members feel comfortable expressing their concerns without fear of reprisal. By validating everyone's feelings and viewpoints, you foster an environment of mutual respect. This doesn't mean agreeing with all perspectives, but rather recognizing their validity in the context of the team's dynamic. Open dialogue can often illuminate underlying issues that, once addressed, pave the way for more effective collaboration.

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Donny Ewe

Project Adviser
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In my opinion, I will call for meeting immediately Look inside me Look inside my handling team members Allow team members to share Listening to unspoken actions Draw the team together Influence them with positive assurance Move on.

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Karla Magallon

Asistente de Vicepresidencia y Asistente de Dirección: Profesional innovadora y proactiva que impulsa el éxito organizacional con amplia experiencia y un conjunto de habilidades diversas.
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In the professional world, it's not uncommon for creative problem-solving teams to experience conflict and disagreement. However, it is essential to address these issues in a timely and effective manner to ensure the success of the team and the project at hand. By communicating openly, actively listening, and finding compromises, conflicts can be resolved and disagreements can be turned into opportunities for growth and innovation. Remember, a diverse team with different perspectives and approaches is often the key to finding the best solutions. So, embrace challenges and work towards a positive and collaborative environment for your team.

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Vanderson Luiz da Rocha

Engenheiro de Produ??o | Excelência Operacional |Melhoria Contínua | MBA em Lideran?a, Inova??o e Gest?o 4.0
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Encouraging active listening and empathy can help shift the focus from individual differences to shared goals and objectives.

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2 Encourage Empathy

Encouraging empathy among team members can significantly bridge divides. By understanding and appreciating each other's viewpoints, the team can move beyond surface-level disagreements to find common ground. This empathy can be fostered through team-building exercises that focus on sharing personal experiences and challenges, which in turn can lead to a deeper connection and willingness to collaborate more effectively.

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Dillpreit Kaur

Sustainability Certified Professional | Multi-Stakeholder Capacity Builder | Author of Co-Prosperity Series ??
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Sympathy is often mistaken for empathy. There is a difference between "Aww, you're experiencing a problem" versus "I understand what your problem is because I have experienced it too". And it is often this gap in grasping empathy where the crux of a conflict lies. We are often too 'busy' to reflect or to listen because we may have our stressors and challenges. Here the power of vulnerability where it is safe to equitably share our issues is necessary. Empathy needs a safe space, it needs all to participate and share, otherwise uneven power dynamics kick in, where one person who is actively speaking up is seen as the only one with the issue.

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3 Define Objectives

Clearly defining team objectives ensures that everyone is working towards a common goal. This can often help to depersonalize conflicts as the focus shifts from individual differences to collective outcomes. When objectives are clear, it becomes easier to identify which ideas and approaches best serve the team's purpose, leading to more objective discussions about the merits of each person's contributions.

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Juliano Anjos

Especialista em Qualidade, Lean, Projetos, Processos e Pessoas |??LinkedIn Top Voice | LSSBB? | Excelência Operacional/Automotiva | Auditor ISO/IATF/BIQS
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Para termos uma solu??o de problemas eficaz, os objetivos claros e bem definidos é crucial para o sucesso da análise. Uma equipe multifuncional capacitada, com conhecimento técnico no processo em quest?o, e com as informa??es sobre o problema claras e divulgadas corretamente entre todo time, trará o entendimento necessário, e com isso, o objetivo correto, que possa nortear o grupo para as análise e a??es eficazes.

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4 Facilitate Dialogue

Facilitating open and structured dialogue is key to resolving team conflicts. This can involve setting ground rules for discussions to ensure that everyone has a chance to speak and be heard. Techniques such as "round-robin" sharing, where each person takes turns to express their thoughts without interruption, can be particularly effective. This structured approach prevents dominant personalities from monopolizing the conversation and helps quieter team members to share their valuable insights.

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5 Implement Solutions

Once the team has discussed the issues and explored possible solutions, it's time to implement them. This might involve compromise or trying out different approaches to see what works best. It's crucial to maintain an atmosphere of flexibility and openness to change, as the first solution isn't always the right one. As solutions are implemented, it's also important to monitor their effectiveness and be prepared to make adjustments as needed.

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6 Reflect and Learn

After navigating through conflicts and implementing solutions, take time to reflect on what was learned from the experience. This reflection can help the team to understand how they managed to overcome the disagreements and what could be done better in the future. It is an opportunity for growth and development that strengthens the team's ability to handle conflicts and enhances their problem-solving skills for future challenges.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your creative problem solving team is experiencing conflicts and disagreements?

1

2

3

4

5

6

7

1 Acknowledge Issues

2 Encourage Empathy

3 Define Objectives

4 Facilitate Dialogue

5 Implement Solutions

6 Reflect and Learn

7 Here’s what else to consider

Creative Problem Solving

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What do you do if your creative problem solving team is experiencing conflicts and disagreements?

1

2

3

4

5

6

7

1 Acknowledge Issues

2 Encourage Empathy

3 Define Objectives

4 Facilitate Dialogue

5 Implement Solutions

6 Reflect and Learn

7 Here’s what else to consider

Creative Problem Solving

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感谢您的反馈

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