What do you do if your complex logistics project involves multiple stakeholders?

When dealing with a complex logistics project involving multiple stakeholders, it's crucial to prioritize collaboration and communication. Start by ensuring that everyone involved understands their roles and responsibilities clearly. Foster open dialogue and encourage all stakeholders to share their insights and concerns. Regularly update everyone on the project's progress and address any issues promptly. By working together closely and keeping communication channels open, you can effectively manage the complexities of the project and ensure its success.

Misunderstandings, setbacks, and disagreements can be prevented with this strategy, which will lead to a positive conclusion. Building trust and strong relationships with stakeholders can be achieved by consistently being transparent, collaborating, and holding each other accountable throughout the project. To successfully complete a logistics project, it is important to have a well-defined plan for communication, assign duties, create a system for managing the project, encourage teamwork, mitigate risks, and keep tabs on progress. When working on a project with several parties involved, it is essential to keep in mind that the keys to success lie in good communication and coordination.

Na minha trajetória como gestor de logística, enfrentei desafios complexos ao liderar projetos que envolviam diversas partes interessadas. Uma abordagem fundamental que adotei foi identificar claramente todos os stakeholders envolvidos. Ao mapear e compreender suas necessidades e expectativas desde o início, pude direcionar a comunica??o de forma estratégica e alinhar objetivos. Isso foi essencial para garantir a colabora??o eficaz e o sucesso dos projetos logísticos sob minha responsabilidade. Identificar e engajar os stakeholders é uma prática executiva essencial para gerenciar com sucesso projetos logísticos complexos.

Observed a logistics professional handling a complicated logistics project. It involves communicating with connected people in the project, sharpening skills for project communication primarily, questioning, listening, pinpointing, and giving feedback with the relevant stakeholders, and managing the team, running the performance system, leading involvement and participation, and presiding over team meetings.

A análise do ambiente externo e interno que pode influenciar ou ser impactado pelo projeto é chave para o sucesso dessa etapa. Importante verificar regulamenta??es governamentais, concorrentes, clientes, fornecedores, parceiros...

There is no need to highlight the importance of building trust and transparent, efficient communications between stakeholders. It's not an easy job usually, but it is worth it. Setting the right communication is like building a reliable foundation.

Every stakeholder has different needs and expectations, so it's crucial to tailor your message to meet their requirements. You should also be clear, concise, and transparent. Effective communication is a continuous process; you must communicate regularly to keep the stakeholders informed and engaged.

Ao participar de um projeto para cria??o de um novo sistema para o armazém, fizeram uma grande reuni?o envolvendo diretores de várias áreas, contábil, finaneiro fiscal, TI e logística. Ao final chegaram a conclus?o que fariam uso de uma aplica??o que já era utilizada por outras áreas, aliado ao ERP seria a solu??o e já saíram com plano de a??o e prazos para implanta??o. Ao chegar na equipe de opera??es logísticas foi constatado que a solu??o n?o atenderia nem 60% da demanda básica sem pensar em melhorias. Se o escopo tivesse bem definido n?o teriam desperdi?ado tempo e energia em uma solu??o que n?o atende os requisitos.

Other causes of conflict are often differences in priorities, lack of communication, unclear roles and responsibilities, and disagreements over resource allocation. To resolve these issues, it is essential to establish clear communication channels among stakeholders and ensure that everyone understands their roles and responsibilities. It may also be helpful to develop a project plan that outlines clear objectives, timelines, and resource requirements and regularly review progress against these benchmarks. Finally, I recommend engaging an independent facilitator who can help mediate conflicts and ensure everyone works towards the same goals.

Inicie com a elabora??o de uma carta de projeto ou declara??o de trabalho, detalhando metas mensuráveis, resultados esperados, cronogramas, recursos necessários, riscos e suposi??es. Garanta a ades?o dos stakeholders ao apresentar esses documentos para aprova??o, facilitando um entendimento comum e comprometimento compartilhado. Utilize reuni?es de alinhamento e revis?es periódicas para ajustar o escopo conforme necessário e manter todos informados.

Managing expectations involves a regular feedback loop, which is very important and helps build trust and an efficient business environment. I think it would be best to ensure all stakeholders have a unified understanding of the project objectives and expected outcomes to avoid confusion and frustration in the late stages of the project. Effectively managing expectations in complex projects smooth the path toward successful completion, strengthening collaborative efforts and enhancing overall stakeholder satisfaction.

It's imperative that expectations (scope) are signed off from GO, and by sign off that means the most senior decision maker needs to understand them in/out. Because when escalations happen, and they will happen, it's going to make it's way to that decision maker one way or another. And, if they don't know the expectations off the top of their head, the team will end up with an average project ROI... also known as a mild s#%& show just passing the hurdle rate because everyone is aiming at a different target. Communication is the solve. The expectation should be reiterated to the point of annoyance. Every meeting agenda should have it, and all points made should refer it. No expectation, no point. Revaluate the scope if it keeps breaking.

Ainda sobre o exemplo da implanta??o de um WMS, o time de TI passou a vis?o de um sistema moderno e customizável, que ao implantar seria atividade banal implantar melhorias. Porém ao implantar o sistema novo, realmente tivemos um visual moderno porém todos as necessidades de melhorias foram declinadas, por conta de or?amento. Todas as expectativas de ganho de eficiência, redu??o de retrabalho e atividades que exigiam lan?amentos manuais individuais permaneceram no processo. De forma que apenas o layout e quest?es de banco de dados foram modernizadas. Causando uma grande frustra??o nas áreas envolvidas.

In my experience, understanding the regulations governing the company's activities, knowing the main suppliers, understanding accounting structures, and grasping the concept of the time value of money are fundamental aspects in negotiations. These elements are crucial for building efficiencies and establishing long-term agreements. Adapting efficiencies from other industries and taking specialized courses in fields such as finance, cost management, law, and marketing techniques will expand your network and provide you with a broader perspective to explore new alternatives. Moreover, it will equip you with the strength to negotiate framework contracts that have been in place for years.

The main conflict in defining needs before a purchase is the user's expertise. It's important to assist them in defining the most important aspects of acceptance criteria. For example: Steel base with 90% iron and 3% tungsten. Resistant to oxidation with a zinc electrolytic coating or similar process, provided it's endorsed by a quality standard and certified by an authorized laboratory as equivalent. Include after-sales service conditions such as providing spare parts for 5 years, authorized repair centers in the country, or air shipment of components for repairs. For volume purchases, the supplier must maintain equipment meeting your operational parameters, etc.

* Monitor, measure, and evaluate the performance, progress, and outcomes of the project against the defined scope, objectives, and expectations. * Foster a data-driven, evidence-based, and analytical approach to assessing and analyzing results, impacts, and achievements. * Engage stakeholders in reviewing, reflecting, and learning from the project experiences, insights, and outcomes collaboratively. * Identify, celebrate, and communicate successes, accomplishments, and value delivered to stakeholders. * Identify, analyze, and address areas for improvement, enhancement, and optimization in future projects and initiatives. * Seek feedback, input, and suggestions from stakeholders to enhance evaluation and learning.

Me?a os resultados comparando-os com o escopo e os objetivos inicialmente definidos. Utilize ferramentas como análises de desempenho, pesquisas de feedback e revis?es pós-implementa??o para coletar dados e opini?es dos stakeholders. Documente as conquistas, desafios e li??es aprendidas, e assegure-se de reconhecer as contribui??es de todas as partes envolvidas. Celebre os sucessos para motivar a equipe e encerre o projeto formalmente, consolidando os aprendizados para futuras iniciativas.

Um bom gestor, independente do setor, possui como característica o bom relacionamento com outros setores. Além de mapear, ele consegue envolver as pessoas-chave para desenvolvimento bem-sucedido do projeto. A condu??o, por parte do gestor, requer, além do envolvimento de pessoas-chave, clareza nos objetivos e resultados que visam alcan?ar, bem como a defini??o clara do papel e responsabilidades de cada um no projeto.

Follow the Golden Circle. Why - is the project important for all, How - are you going to achieve it together, What - concrete actions are needed to make it happen. Full clarity on tasks, regular check ins and focus on the progress are the ingredients for successful teamwork.

A maioria dos grandes projetos tem interfaces e envolvem vários outros setores/atores. Primeiro precisa verificar todas as interfaces envolvidas a considerar. Depois solicitar profissionais experientes de cada parte envolvida para participar do projeto nas suas várias fases. Já vi muito projeto em fase final n?o ser implantado porquê n?o considerou as pessoas certas de áreas envolvidas. é um grande risco, perda de tempo e dinheiro.

Além dos pontos mencionados, considerar parcerias estratégicas é essencial para projetos logísticos complexos. Colaborar com fornecedores, transportadoras e outras empresas do setor oferece acesso a recursos adicionais, conhecimento especializado e tecnologias inovadoras. Essas parcerias fortalecem o projeto, aumentam a capacidade de adapta??o e criam vantagem competitiva.