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What do you do if your communication as a team facilitator is falling flat?

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Effective communication is the cornerstone of successful team facilitation. As a team facilitator, you are the conduit through which ideas, instructions, and feedback flow. However, there may be times when your message doesn't resonate as intended, and it feels like your communication is falling flat. This can lead to misunderstandings, decreased team morale, and unmet objectives. If you find yourself in this situation, it's crucial to swiftly identify the issue and take steps to improve your communication strategy.

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Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico |…

1 Assess Feedback

To address communication issues, start by soliciting feedback from your team. Create a safe space where team members can express their thoughts on what's not working. This can be done through anonymous surveys or open discussions. Listen attentively to their input and look for patterns that might indicate where the communication breakdown is occurring. Whether it's a lack of clarity, frequency, or relevance in your messages, understanding the team's perspective is the first step in rectifying the situation.

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Jide Andy

customer support specialist|| Project Management||Data Entry||Managing Executive||Virtual Assistance||
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I will assure team members that their voice will be heard devoid of any form of prejudice, sentiment and preconceptions. I will encourage everyone to air their views.

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MAK - Muhammad Akbar Khan???

Documentary Filmmaker | Video Editor | Learning Facilitator | Social Change Advocate
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Assess the issue where my communication fails with my team, collect feedback from the team and reflect myself where I am lacking.

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Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
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Identifique os sinais de que a comunica??o está falhando, dentre os problemas pode estar a falta de participa??o, mal-entendidos frequentes, conflitos n?o resolvidos ou falta de clareza nas informa??es. Converse com os membros da equipe para entender suas preocupa??es e pontos de vista sobre a comunica??o. Por fim devemos, estar abertos para ouvir críticas construtivas e sugest?es para melhorar.

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2 Adjust Style

Once you've gathered feedback, it's time to adjust your communication style. If your messages are too complex or jargon-filled, simplify them. Should your tone be perceived as distant or unapproachable, try to be more personable and engaging. Consider the preferences of your team members as well; some may respond better to visual aids, while others prefer detailed written instructions. Tailoring your communication style to the needs of your team can make a significant difference in how your messages are received and understood.

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Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
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Adaptar a forma de comunica??o de acordo com o público é fundamental para que n?o ocorram mal entendidos e dúvidas possam ser esclarecidas efetivamente. A comunica??o eficaz é um processo contínuo e de duplo sentido, esteja preparado para revisar e ajustar suas estratégias de comunica??o conforme necessário com base no feedback e nos resultados obtidos. Cada equipe é única, ent?o é importante adaptar constantemente suas abordagens de acordo com as necessidades e dinamicas específicas do grupo

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3 Enhance Clarity

Clarity is essential in team communication. If your messages are ambiguous, it's crucial to refine them. Be explicit about your expectations, deadlines, and the rationale behind decisions or changes. Use clear and concise language, and avoid unnecessary information that could cloud the main points. By ensuring that your messages are straightforward, you reduce the risk of misinterpretation and ensure that everyone is on the same page.

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Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
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às vezes, a comunica??o pode falhar porque os membros da equipe n?o est?o alinhados com a vis?o ou objetivos do projeto. Reafirme a miss?o da equipe e como cada pessoa contribui para alcan?á-la.

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4 Foster Engagement

Engagement is a two-way street. Encourage your team to ask questions and share their thoughts. This not only clarifies any uncertainties but also promotes a collaborative environment where everyone feels valued and heard. You might facilitate regular brainstorming sessions or hold brief check-ins to gauge the team's pulse. By fostering engagement, you create a dynamic where communication is more interactive and effective.

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Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
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A comunica??o eficaz requer um ambiente onde os membros da equipe se sintam seguros para expressar suas opini?es e ideias livremente. Construa confian?a incentivando a abertura e o respeito mútuo.

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5 Utilize Tools

In today's digital age, there are numerous tools at your disposal to enhance communication. From project management software to instant messaging platforms, these tools can help streamline information sharing and keep everyone updated. However, it's important to choose the right tools for your team and to use them effectively. Over-reliance on technology can sometimes hinder communication, so find a balance that enhances, rather than replaces, personal interaction.

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Gerson Kerstner

Gerente de Opera??es | Gerente de Projetos | Gerente de Qualidade | Gerente de Customer Success | Engenheiro Elétrico | ??Conectando Qualidade, Inova??o e Satisfa??o na Gest?o de Opera??es e Projetos com Excelência.
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Se a comunica??o está consistentemente caindo, pode ser útil oferecer treinamento em habilidades de comunica??o para a equipe e também para o líder. Técnicas de escuta ativa, comunica??o n?o violenta ou resolu??o de conflitos s?o bem vindos e auxiliam nesta melhoria

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6 Reflect Regularly

Finally, make reflection a regular part of your routine. Evaluate the effectiveness of your communication efforts periodically and be willing to make ongoing adjustments. This continuous improvement mindset not only helps in addressing current communication issues but also prepares you to better handle future challenges. By regularly reflecting on your communication strategies and their outcomes, you ensure that you remain responsive to your team's needs and dynamics.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your communication as a team facilitator is falling flat?

1

2

3

4

5

6

7

1 Assess Feedback

2 Adjust Style

3 Enhance Clarity

4 Foster Engagement

5 Utilize Tools

6 Reflect Regularly

7 Here’s what else to consider

Team Facilitation

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What do you do if your communication as a team facilitator is falling flat?

1

2

3

4

5

6

7

1 Assess Feedback

2 Adjust Style

3 Enhance Clarity

4 Foster Engagement

5 Utilize Tools

6 Reflect Regularly

7 Here’s what else to consider

Team Facilitation

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