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What do you do if your colleagues need feedback to improve their negotiation skills in automotive sales?

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Negotiation skills are essential for automotive sales professionals, as they can make or break a deal with a customer. However, not everyone is naturally good at negotiating, and some may need feedback to improve their performance and confidence. If you are in a position where you have to give feedback to your colleagues, or you want to receive feedback yourself, here are some tips to make the process more effective and constructive.

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Dennis Meyer

Verk?ufer für FORD Gewerbekunden beim Auto Park Rath in Düsseldorf & Autohaus Kierdorf in K?ln | Authentizit?t -…

1 Why feedback matters

Feedback is a valuable tool for learning and development, as it can help you identify your strengths and weaknesses, and provide guidance on how to improve. Feedback can also boost your motivation, satisfaction, and trust, as it shows that you care about your work and your colleagues. In automotive sales, feedback can help you enhance your communication, persuasion, and problem-solving skills, as well as your customer service and sales results.

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Dennis Meyer

Verk?ufer für FORD Gewerbekunden beim Auto Park Rath in Düsseldorf & Autohaus Kierdorf in K?ln | Authentizit?t - Pers?nlichkeit - Individualit?t - Echt.
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Feedback ist eines der wichtigsten Dinge, die es gibt. Nur durch Feedback k?nnen Sie Fehler analysieren und vermeiden. Zudem k?nnen Sie daraus lernen und neue Motivation tanken. Zudem k?nnen Sie so lernen und erkennen wo Ihre St?rken und Schw?chen liegen. Holen Sie sich regelm??ig Feedback von Ihren Kollegen und Vorgesetzen ein, damit Sie wissen wo Sie stehen.

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2 How to give feedback

When you give feedback to your colleagues, you want to be respectful, specific, and supportive. Respectful means that you acknowledge their efforts and achievements, and avoid personal attacks or criticism. Specific means that you focus on observable behaviors and outcomes, and use examples and data to illustrate your points. Supportive means that you offer suggestions and resources to help them improve, and encourage them to ask questions and share their opinions.

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Dennis Meyer

Verk?ufer für FORD Gewerbekunden beim Auto Park Rath in Düsseldorf & Autohaus Kierdorf in K?ln | Authentizit?t - Pers?nlichkeit - Individualit?t - Echt.
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Feedback sollte fachlich, sachlich und respektvoll sein. Es geht nicht darum, dass Sie Ihren Gegenüber mit Ihrem Feedback "zerst?ren" sollen, sondern um eine Hilfe damit man selber wei?, wo man steht. Seien Sie hierbei nicht pers?nlich oder anma?end, sondern seien Sie dabei unterstützend.

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3 How to receive feedback

When you receive feedback from your colleagues, you want to be open, attentive, and grateful. Open means that you welcome feedback as an opportunity to learn and grow, and not as a threat or a judgment. Attentive means that you listen carefully and actively, and try to understand the feedback giver's perspective and intentions. Grateful means that you thank them for their time and input, and show appreciation for their feedback.

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Dennis Meyer

Verk?ufer für FORD Gewerbekunden beim Auto Park Rath in Düsseldorf & Autohaus Kierdorf in K?ln | Authentizit?t - Pers?nlichkeit - Individualit?t - Echt.
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Sie erhalten Feedback von Ihren Kollegen, wenn Sie diese darum bitten. Warten SIe nicht, bis diese auf Sie zukommen. Dies wird nicht passieren, au?er wenn diese komplett unzufrieden sind mit Ihnen. Also warten Sie nicht und handeln Sie proaktiv!

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4 How to apply feedback

After you receive feedback, you want to review it, reflect on it, and act on it. Review it means that you summarize the main points and clarify any doubts or confusion. Reflect on it means that you evaluate the feedback objectively and honestly, and identify what you can do better or differently. Act on it means that you set goals and action plans to implement the feedback, and monitor your progress and results.

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Dennis Meyer

Verk?ufer für FORD Gewerbekunden beim Auto Park Rath in Düsseldorf & Autohaus Kierdorf in K?ln | Authentizit?t - Pers?nlichkeit - Individualit?t - Echt.
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Um nach einem Feedbackgespr?ch etwas zu ?ndern, müssen Sie das erhaltene Feedback auswerden und darüber nachdenken. Nicht jedes Feedback ist korrekt und nicht alles muss und sollte umgesetzt werden. Schauen Sie nach, wo Ihre Ziele und Pl?ne liegen und was Sie ?ndern müssen, damit Sie diese erreichen.

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5 How to follow up on feedback

Feedback is not a one-time event, but a continuous process of improvement. Therefore, you want to follow up on the feedback you gave or received, and check how it is working. Follow up means that you schedule regular meetings or conversations with your colleagues, and discuss the feedback, the actions, and the outcomes. You also want to give or ask for more feedback, as needed, and celebrate the achievements and improvements.

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Dennis Meyer

Verk?ufer für FORD Gewerbekunden beim Auto Park Rath in Düsseldorf & Autohaus Kierdorf in K?ln | Authentizit?t - Pers?nlichkeit - Individualit?t - Echt.
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Feedback ist ein kontinuierliche Prozess zwischen Ihnen, Ihrem Arbeitgeber und Ihren Kollegen. Halten Sie regelm??ig diese Feedbackgespr?che, damit Sie auch feststellen k?nnen, wie der aktuelle Stand ist und ob sich etwas ge?ndert und verbessert hat. Besprechen SIe auch direkt im Feedbackgespr?ch einen Ma?nahmenplan, wie Sie Dinge in Zukunft angehen wollen, damit Sie erfolgreicher werden.

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6 How to handle challenges

Feedback is not always easy or pleasant, and you may encounter some challenges along the way. For example, you may face resistance, defensiveness, or denial from your colleagues, or you may feel hurt, angry, or discouraged by their feedback. In these situations, you want to handle the challenges with professionalism, empathy, and resilience. Professionalism means that you maintain your standards and ethics, and avoid conflicts or arguments. Empathy means that you try to understand the other person's feelings and needs, and communicate with respect and compassion. Resilience means that you cope with the stress and emotions, and focus on the positive and constructive aspects of the feedback.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your colleagues need feedback to improve their negotiation skills in automotive sales?

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1 Why feedback matters

2 How to give feedback

3 How to receive feedback

4 How to apply feedback

5 How to follow up on feedback

6 How to handle challenges

7 Here’s what else to consider

Automotive Sales

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What do you do if your colleagues need feedback to improve their negotiation skills in automotive sales?

1

2

3

4

5

6

7

1 Why feedback matters

2 How to give feedback

3 How to receive feedback

4 How to apply feedback

5 How to follow up on feedback

6 How to handle challenges

7 Here’s what else to consider

Automotive Sales

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