What do you do if your boss in the healthcare industry dismisses your concerns?

If your boss dismisses your concerns in the healthcare industry, first, remain calm and composed. Seek to understand their perspective by asking clarifying questions about their reasoning. If the issue persists, document your concerns clearly, providing specific examples and potential impacts on patient care or team dynamics. Consider discussing your concerns with a trusted colleague or mentor for advice and support. If your concerns continue to be ignored, explore the possibility of escalating the matter to higher management or the human resources department, ensuring you follow the organization's protocols. Always prioritize patient safety and well-being in your approach.

Document all your concerns for future use. There is always the possibility of misunderstanding....ask for a meeting to clarify your concerns in a professional manner. Offer potential solutions or alternatives. Involve HR for serious concerns i.e. patient safety or financial loss, and there is no resolve about your concerns.

Usually data rules and creating the data needed to either support or dispel concerns would be ideal 1st step. If issue identified then next step would be development of solutions.

I completely agree. communication is crucial! It's essential to frame concerns effectively, with precision, and a clear focus on the team’s objectives. Timing is everything, so finding the right moment is key. Booking an appointment and coordinating with the boss’s PAs is a smart move. Always be prepared to present, clearly state the purpose of the meeting, detail the issue, and describe the impact it’s having. Practicing what needs to be said multiple times ensures it's concise and to the point, avoiding anything that might come off as rushed or drawn-out. Staying direct and focused is essential.

Creating a succinct data output using pivot tables of active graphs can be very useful. Data gathered on point 1 would be helpful here.

I have a memory as a kid. I wanted something. But I sat on it. Didn't share with anyone. I suppose I was hopeful that it would manifest itself. It didn't. Not ever. Good lesson. Communicate. Clearly. Regularly. Lay out your understanding. Propose solutions. Out loud. Not in your head. Sitting on your thoughts and feelings never got you anywhere.

Allies will appear as you go through the journey. Seeking them out can be counterproductive as you might end in an echochamber.

If the issue is critical—such as one related to patient safety, legal compliance, or significant operational risks—and your boss continues to dismiss it, you may need to escalate the concern to higher management or HR. In these cases, be prepared to present your issue clearly and professionally, leaving personal feelings aside and focusing on the specific concerns, evidence and impact of the situation.