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What do you do if students' progress isn't being tracked in your learning management system?

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If you are a higher education instructor, you probably use a learning management system (LMS) to deliver your courses online, manage your assignments and assessments, and track your students' progress and performance. But what do you do if your LMS is not recording or reporting your students' progress accurately or consistently? How do you troubleshoot the issue and ensure that your students are on track with their learning goals? In this article, we will share some tips and best practices for dealing with this common challenge.

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JULIANA GUEDES ARVELOS BARBOSA

Consultora Educacional e Especialista em Gest?o Estratégica: Desenvolvendo Carreiras e Otimizando Processos Educacionais

1 Check your settings

The first step to take if your LMS is not tracking your students' progress is to check your settings and preferences. Make sure that you have enabled the progress tracking features that you need, such as completion tracking, activity completion, gradebook, feedback, and reports. Also, check that you have set the criteria and conditions for marking activities as complete, such as viewing, submitting, passing, or scoring. If you have any custom or advanced settings, make sure that they are compatible with your LMS and that they do not interfere with the progress tracking functions.

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Tholakele Mthethwa

Learnership Coordinator
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Identify the Problem: Determine the root cause of why students' progress isn't being tracked. This could be due to technical issues with the LMS, improper setup of tracking features, or user error. Check LMS Settings: Review the settings and configurations of your LMS to ensure that progress tracking features are enabled and functioning correctly. Check if there are any specific settings related to tracking student progress that need to be adjusted. User Training: Provide training and support to teachers and administrators on how to use the LMS effectively for tracking student progress. This may involve offering workshops, tutorials, or resources to help them understand how to navigate the system and utilize its features.

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2 Update your content

The second step to take if your LMS is not tracking your students' progress is to update your content and activities. Sometimes, the progress tracking may not work properly if your content or activities are outdated, corrupted, or incompatible with your LMS. For example, if you are using external links, embedded media, or third-party tools, make sure that they are working and accessible. If you are using SCORM or xAPI packages, make sure that they are compliant with your LMS and that they have the correct metadata and settings. If you are using quizzes or assignments, make sure that they have clear instructions, deadlines, and grading schemes.

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3 Communicate with your students

The third step to take if your LMS is not tracking your students' progress is to communicate with your students and get their feedback. Sometimes, the progress tracking may not reflect your students' actual learning experiences or expectations. For example, some students may not be aware of the progress tracking features or how to use them. Some students may have technical issues or difficulties accessing or completing the activities. Some students may have different learning styles or preferences that affect their progress. Therefore, it is important to inform your students about the progress tracking features and how they can benefit from them. It is also important to ask your students about their progress and challenges and provide them with support and guidance.

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Blessing Dwumah Manu

PhD Candidate || Assistant Lecturer|| Vice President and Treasurer (EGSA)|| Education Consultant ||Researcher || Reviewer||Academic Representative
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If your Learning Management System (LMS) isn't tracking students' progress correctly, the third step is to talk to your students. Sometimes the system's data doesn’t reflect their actual learning. Students might not know how to use the tracking features, or they might face technical issues. Different learning styles can also affect their progress. By discussing these aspects, you can help students understand and use the LMS better, while also adapting the system to fit their needs.

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4 Consult with your colleagues

The fourth step to take if your LMS is not tracking your students' progress is to consult with your colleagues and peers. Sometimes, the progress tracking may not align with your course design or pedagogy. For example, some courses may have more flexible or personalized learning paths that are not captured by the progress tracking features. Some courses may have more collaborative or creative activities that are not measured by the progress tracking features. Therefore, it is helpful to seek advice from your colleagues and peers who have similar courses or use the same LMS. You can learn from their experiences and best practices and find out how they use the progress tracking features effectively.

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Blessing Dwumah Manu

PhD Candidate || Assistant Lecturer|| Vice President and Treasurer (EGSA)|| Education Consultant ||Researcher || Reviewer||Academic Representative
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The fourth step to take if your LMS is not tracking your students' progress is to consult with your colleagues and peers. Sometimes, the progress tracking may not align with your course design or pedagogy. For example, some courses may have more flexible or personalized learning paths that are not captured by the progress tracking features. Some courses may have more collaborative or creative activities that are not measured by the progress tracking features. Therefore, it is helpful to seek advice from your colleagues and peers who have similar courses or use the same LMS. You can learn from their experiences and best practices and find out how they use the progress tracking features effectively

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5 Contact your LMS provider

The fifth step to take if your LMS is not tracking your students' progress is to contact your LMS provider or administrator. Sometimes, the progress tracking may not function properly due to technical errors or glitches in your LMS. For example, your LMS may have bugs, updates, or maintenance issues that affect the progress tracking features. Your LMS may also have compatibility or integration issues with other systems or platforms that you use. Therefore, it is essential to report any problems or errors that you encounter with your LMS to your provider or administrator. They can help you troubleshoot the issue and fix it as soon as possible.

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6 Review and improve your progress tracking

The sixth step to take if your LMS is not tracking your students' progress is to review and improve your progress tracking strategies and practices. Progress tracking is not a one-time or static process. It is a continuous and dynamic process that requires regular monitoring and evaluation. You should always check the accuracy and consistency of your progress tracking data and reports. You should also analyze the results and feedback from your progress tracking and use them to inform your course design and delivery. You should also seek feedback from your students and colleagues and use them to improve your progress tracking features and functions.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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JULIANA GUEDES ARVELOS BARBOSA

Consultora Educacional e Especialista em Gest?o Estratégica: Desenvolvendo Carreiras e Otimizando Processos Educacionais
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Comunique-se com os alunos: Eles podem fornecer insights valiosos sobre quaisquer problemas ou lacunas no processo de acompanhamento do progresso. Avalie a integridade dos dados: Fa?a uma análise cuidadosa dos dados disponíveis no sistema de gerenciamento de aprendizagem para identificar possíveis inconsistências ou lacunas. Considere solu??es alternativas: Isso pode incluir o uso de planilhas, ferramentas de análise de dados ou software complementar para monitorar o progresso dos alunos de forma mais eficaz. Implemente interven??es personalizadas: Com base em suas observa??es e análise, identifique alunos que possam precisar de interven??es adicionais; Forne?a treinamento e suporte adicional; Solicite melhorias no sistema.

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Dr. Renji George Amballoor

Storytelling Economist on socio-economic issues with 30 years of teaching experience | Researcher | Academic Leader & Innovator | Promotes Entrepreneurship
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Without tracking students' progress, institutions will not be able to capture the value addition in them. If the institution LMS does not have a provision for capturing students' progress, I will request its inclusion. Until then, I will rely on my mechanism to monitor it. Data-driven interventions will be impossible without input on students' progress.

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What do you do if students' progress isn't being tracked in your learning management system?

1

2

3

4

5

6

7

1 Check your settings

2 Update your content

3 Communicate with your students

4 Consult with your colleagues

5 Contact your LMS provider

6 Review and improve your progress tracking

7 Here’s what else to consider

Higher Education

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What do you do if students' progress isn't being tracked in your learning management system?

1

2

3

4

5

6

7

1 Check your settings

2 Update your content

3 Communicate with your students

4 Consult with your colleagues

5 Contact your LMS provider

6 Review and improve your progress tracking

7 Here’s what else to consider

Higher Education

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