What do you do if logical reasoning fails during the implementation of ERP systems?

1 Identify the root cause

If logical reasoning fails during the implementation of ERP systems, the first step is to identify the root cause. This entails figuring out why the logic or reasoning used to design, configure, or test the ERP system did not work as expected. Common causes of logical reasoning failures include lack of accurate requirements, inadequate documentation, miscommunication among stakeholders, human errors, technical issues, and unforeseen changes or events. To identify the root cause, it is necessary to collect and analyze relevant data such as logs, reports, feedback and observations. Additionally, it is important to ask questions such as what went wrong and when, who was involved and their roles/responsibilities, how the problem affected the ERP implementation and business processes, what assumptions/expectations were made, and what alternatives/contingencies were considered.

2 Apply corrective actions

If logical reasoning fails during the implementation of ERP systems, you need to apply corrective actions to fix the problem and prevent it from recurring. This could involve revising or clarifying the requirements, updating or improving the documentation, communicating or collaborating more effectively with stakeholders, correcting or avoiding human errors or biases, resolving or mitigating technical issues or limitations, and adapting or responding to changes or events. To apply corrective actions effectively, you should follow a structured and systematic process that includes defining the scope and objectives of the corrective actions, evaluating the options and trade-offs of the corrective actions, selecting and implementing the best corrective actions, monitoring and measuring the results and impacts of the corrective actions, and documenting and sharing the lessons learned from the corrective actions.

4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?