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What do you do if you have high-performing team members with untapped potential?

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Managing high-performing team members with untapped potential can be a rewarding challenge in practice management. These individuals often exhibit a strong work ethic and deliver excellent results, but may still have reservoirs of abilities that are not being fully utilized. As a practice manager, it's essential to recognize this potential and foster an environment where it can flourish. By providing opportunities for growth, encouraging innovation, and offering support, you can help these team members reach new heights and contribute even more to the team's success. This article explores strategies to help you unlock the full potential of your high-performing team members.

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David L Zimmerman, MSc, CPC

Strategic Business Advisor | Certified Leadership & Adaptability Coach | Founder | Mentor |

1 Recognize Talent

Recognizing the untapped potential in your high-performing team members is the first critical step. Pay attention to their work habits, the quality of their output, and their enthusiasm for projects. These signs often indicate a readiness to take on more challenging tasks. Engage in regular one-on-one meetings to discuss their goals and aspirations. By showing genuine interest in their development, you create a supportive atmosphere that encourages them to stretch their capabilities.

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David Bartlett

Learner | People Development | Champion of Potential | Lean Six Sigma Green Belt
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Sometimes recognizing talent doesn't mean seeing it from the outset. Sometimes it means calling it out of people, sometimes with all evidence to the contrary. Recognizing talented people can come from anywhere, from any background and is not necessarily just in the overtly gifted certainly helps leaders see talent instead of bias snd develop it without preconceptions or judgement.

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2 Set Challenges

Once you've identified high-performing team members with untapped potential, it's important to set new challenges that can stimulate their growth. Create opportunities for them to lead projects or take on responsibilities that are outside their comfort zone. This not only helps them develop new skills but also builds their confidence. Ensure that the challenges are attainable yet require them to push beyond their current boundaries.

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3 Provide Resources

For your team members to truly excel and tap into their unused potential, providing the necessary resources is essential. This could mean offering additional training, access to new technology, or the time to pursue innovative ideas. Make sure they know that the organization supports their growth and is willing to invest in their development. These resources can act as a catalyst for unlocking their hidden talents.

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4 Encourage Innovation

Encouraging innovation within your team is a powerful way to tap into the untapped potential of high performers. Create an environment where new ideas are welcomed and experimentation is encouraged. Support initiatives that allow team members to explore different approaches to problem-solving. This not only nurtures their creative abilities but also benefits the practice with fresh perspectives and solutions.

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David L Zimmerman, MSc, CPC

Strategic Business Advisor | Certified Leadership & Adaptability Coach | Founder | Mentor |
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High performing team members are valuable assets to any organization, but when their potential remains untapped, the entire team and the organization may not reach peak performance. Try this: - Regularly review performance metrics and feedback - Conduct one-on-one meetings to understand individual goals and aspirations - Look for signs of underutilized skills or talents - Provide challenging projects and opportunities for growth - Offer specialized training and development programs - Encourage mentorship and coaching relationships - Foster a culture of continuous learning and skill development - Encourage cross-functional collaborations and projects - Create a clear path for career progression - Acknowledge and celebrate achievements

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5 Foster Mentorship

Mentorship can be a valuable tool in helping high-performing team members realize their full potential. Pair them with experienced mentors who can guide and challenge them. The mentor-mentee relationship can provide insights and knowledge that are not easily gained through formal training. It also helps in building a supportive network within the practice that is conducive to personal and professional growth.

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David Bartlett

Learner | People Development | Champion of Potential | Lean Six Sigma Green Belt
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Many people think that the aim is to drive performance and while that may certainly be a result, it is not the aim. Mentorship should be aimed at fostering the sort of initiative and self sustaining habits that produces mentors and produces leaders. It starts with demonstrating what's possible with effort and the right perspective and then going the way with them and articulating the insights drawing on their experience to confirm the principles and practices. The whole journey is necessary!

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Oliver Malvar

Team Lead - Customer Experience
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Unleashing the potential of high-performing team members involves personalized growth plans, challenging opportunities, feedback, mentorship, tailored training, and fostering a culture of learning and innovation. Understand their goals, provide challenging projects, offer feedback and mentorship, invest in tailored training, and cultivate an environment that celebrates learning and experimentation.

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6 Track Progress

Finally, it's important to track the progress of your team members as they strive to unlock their untapped potential. Set clear benchmarks and review their development regularly. Celebrate achievements and provide constructive feedback on areas for improvement. Monitoring progress not only helps them stay on track but also demonstrates your commitment to their success and satisfaction within the practice.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if you have high-performing team members with untapped potential?

1

2

3

4

5

6

7

1 Recognize Talent

2 Set Challenges

3 Provide Resources

4 Encourage Innovation

5 Foster Mentorship

6 Track Progress

7 Here’s what else to consider

Practice Management

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What do you do if you have high-performing team members with untapped potential?

1

2

3

4

5

6

7

1 Recognize Talent

2 Set Challenges

3 Provide Resources

4 Encourage Innovation

5 Foster Mentorship

6 Track Progress

7 Here’s what else to consider

Practice Management

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