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Last updated on 2024年9月4日

What do you do if a colleague undermines your work as an administrative assistant?

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As an administrative assistant, you're often the backbone of office operations, and having a colleague undermine your work can be particularly frustrating. It disrupts not only your workflow but also the overall efficiency of the office. Whether it's through passive-aggressive comments, taking credit for your work, or directly challenging your decisions, such behavior can create a toxic work environment. It's important to approach this issue with professionalism and a strategy to ensure your role and contributions are respected.

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1 Stay Calm

When you first notice a colleague undermining your work, it's crucial to stay calm and not respond emotionally. Reacting in the heat of the moment can escalate the situation and reflect poorly on your professionalism. Take a step back and assess the situation objectively. Consider whether the undermining is intentional or perhaps a result of miscommunication. By maintaining composure, you can approach the situation thoughtfully and avoid making decisions that you might regret later.

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Judy Bingenheimer

Executive Assistant to the CEO
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Feel what you are feeling in a private setting, or speak with a trusted confidante, but do not react emotionally in the moment. Once you are calm, take a moment to rewind the situation unemotionally and see if there is anything you misconstrued. If there's not, remind yourself who you are and the value you bring (it's easy to lose that perspective when in those situations and get caught in the spiral of "just" and "less than" - especially in the admin profession). Also, try to come from a place of compassion - most people who tear down or undermine others are facing their own demons that have nothing to do with you. Lastly, document it to have background if it escalates or starts affecting your credibility and perceived performance.

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Kadidiatou MBALLO????

Adviser@Permanent Mission of Senegal to the UN????||PhD Student??, African Literature&Postcolonial Studies||MBA Graduate??,Diplomatie&Géostratégie||Versatile Professional||Free-lance Translator(FR-ENG-FL-WLF)??
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The best approach depends on the severity of the undermining, your relationship with the colleague, and your company's culture. It's essential to maintain professionalism and focus on addressing the behavior, not the person. So the best thing to do is to request clarification from the colleague, seek to understand their perspective. And then set boundaries by clearly communicating your expectations. Let them know for example that you would appreciate to be consulted before any changes are made to your work. Make sure to be very clear and serious.

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Elizabeth Mwania

Office Administrator | Human Resource Assistant | Liaison Officer| Administrative assistant
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I actually agree, before reacting it's always good to take a step back and evaluate where the actions are intentional or could it be a misunderstanding

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Marie Dorsey

Guest Relations Consultant
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Someone who is trying to bad mouth you will more than likely bad others to you and you to others. They criticize you and others but have no solutions. Their primary goal is to make you and others look bad. Someone who undermines, firmly believes that making everyone look bad makes them look so much better. Although, it's important to not take it personally. Talk to your coworker regarding why they felt it was necessary to spread negative/false information. While the response may or may not be the truth, it's probably a good idea, in the future, to keep your distance. Lastly, only the one who undermines can recognize that they have a serious problem that needs to be addressed.

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Ronaldo Inácio Fernandes

Gerente de Departamento Pessoal | Gerente de Recursos Humanos | Supervisor de Pessoal | Administrador
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é importante entender o porquê da atitude dele. Se é quest?o de afinidade ou se tem um gargalo, tratar com sensibilidade o assunto, a fim de n?o deixar ruídos na comunica??o e ser profissional, deixando claro que aceita sugest?es de melhoria, quando alguém tiver uma ideia sobre um projeto.

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2 Gather Evidence

Before addressing the issue, gather evidence of the instances where your work has been undermined. This could include emails, reports, or any relevant documentation that clearly shows your contribution and the colleague's interference. Having concrete examples will support your case if you need to escalate the matter to management. It also helps to prevent the undermining colleague from denying their actions or downplaying your concerns.

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Nei Carlos Leal dos Santos

Analista Administrativo | Supervisor de Vendas | Analista Financeiro | Gestor de Unidade Móvel | Analista de conformidade | Transi??o de carreira
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Antes de abordar o problema, reúna evidências como e-mails, relatórios e qualquer documenta??o que mostre sua contribui??o e a interferência do colega. Exemplos concretos fortalecem seu caso se precisar envolver a gerência e ajudam a evitar que o colega minimize suas a??es ou negue os impactos.

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Glauce Helena Silva Barbosa

Assistente Administrativo Financeiro + Advogada
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Se faz necessários abordar a temática com embasamento, isto é, demonstrando através de evidências que a atitude do colega atrapalhou o meu trabalho. Demonstrando em quais pontos sua interferência foi prejudicial.

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3 Communicate Directly

Once you've collected evidence, communicate directly with the colleague in question. Choose a private setting and express your concerns clearly and assertively without being confrontational. Explain how their actions are affecting your work and ask for their perspective. Sometimes, a direct conversation can resolve misunderstandings and lead to improved collaboration. If the behavior continues, however, you'll have a record of attempting to address the issue directly.

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Nei Carlos Leal dos Santos

Analista Administrativo | Supervisor de Vendas | Analista Financeiro | Gestor de Unidade Móvel | Analista de conformidade | Transi??o de carreira
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Após reunir evidências, fale diretamente com o colega em um ambiente privado. Expresse suas preocupa??es de forma clara e assertiva, destacando como as a??es dele afetam seu trabalho. Ou?a a perspectiva dele também. Uma conversa direta pode resolver mal-entendidos e melhorar a colabora??o. Se o problema persistir, você terá um registro de tentativa de resolu??o.

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Glauce Helena Silva Barbosa

Assistente Administrativo Financeiro + Advogada
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é preciso manter o diálogo claro e respeitoso, tendo cuidado para n?o expor o colega. Tentando resolver da melhor forma e demonstrando o quanto seu comportamento ou atitude foi desnecessária e prejudicial. E o quanto se faz necessário, tomar cuidado para n?o repetí-los.

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4 Involve Management

If direct communication doesn't resolve the situation, it may be necessary to involve your manager or human resources. Present your evidence and explain how the undermining behavior is impacting your work and the office environment. Your manager is responsible for ensuring a functional and respectful workplace, and they can take appropriate action to address the problem. This might include mediating a discussion between you and your colleague or implementing solutions to prevent further issues.

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Nei Carlos Leal dos Santos

Analista Administrativo | Supervisor de Vendas | Analista Financeiro | Gestor de Unidade Móvel | Analista de conformidade | Transi??o de carreira
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Se a comunica??o direta falhar, envolva seu gerente ou recursos humanos. Apresente suas evidências e explique como o comportamento está impactando seu trabalho e o ambiente. O gerente pode mediar uma discuss?o ou implementar solu??es para resolver o problema e manter um ambiente de trabalho respeitoso e funcional.

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Glauce Helena Silva Barbosa

Assistente Administrativo Financeiro + Advogada
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Caso o problema n?o seja resolvido ou volte a se repetir, será preciso comunicar o gestor direto. Para que ele ent?o tome providências.

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5 Reflect and Adapt

Use this experience as an opportunity to reflect on your own work practices and adapt if necessary. Consider if there's any aspect of your work that could be misinterpreted or if there are areas for improvement. Sometimes, challenges like these can lead to personal growth and stronger professional skills. Being adaptable and open to change is crucial in an administrative role where you often need to juggle various responsibilities and work with different personalities.

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Nei Carlos Leal dos Santos

Analista Administrativo | Supervisor de Vendas | Analista Financeiro | Gestor de Unidade Móvel | Analista de conformidade | Transi??o de carreira
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Veja a situa??o como uma chance de refletir e adaptar suas práticas de trabalho. Avalie se há aspectos que podem ser mal interpretados ou áreas para melhorar. Desafios podem levar a crescimento pessoal e habilidades mais fortes. Ser adaptável e aberto a mudan?as é essencial em uma fun??o administrativa, onde você lida com várias responsabilidades e personalidades.

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Glauce Helena Silva Barbosa

Assistente Administrativo Financeiro + Advogada
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é importante refletir que sempre é possível tirar uma li??o positiva, tudo serve de aprendizado.Ser adaptável e aberto a mudan?as é crucial em uma fun??o administrativa em que muitas vezes você precisa fazer malabarismos com várias responsabilidades e trabalhar com diferentes personalidades. Cada pessoa é única é preciso ter empatia.

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6 Seek Support

Don't hesitate to seek support from other colleagues or professional networks. A trusted coworker might offer a different perspective or advice based on their own experiences. Professional networks or forums can also be valuable resources where you can learn from others who have faced similar situations. Remember that you're not alone, and there are communities and individuals who can provide support and guidance as you navigate this challenge.

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Nei Carlos Leal dos Santos

Analista Administrativo | Supervisor de Vendas | Analista Financeiro | Gestor de Unidade Móvel | Analista de conformidade | Transi??o de carreira
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N?o hesite em buscar apoio de colegas de confian?a ou redes profissionais. Eles podem oferecer perspectivas e conselhos baseados em suas experiências. Redes e fóruns profissionais também s?o valiosos para aprender com situa??es semelhantes. Lembre-se, você n?o está sozinho; há comunidades e pessoas dispostas a fornecer apoio e orienta??o.

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What do you do if a colleague undermines your work as an administrative assistant?

1

2

3

4

5

6

1 Stay Calm

2 Gather Evidence

3 Communicate Directly

4 Involve Management

5 Reflect and Adapt

6 Seek Support

Administrative Assistance

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What do you do if a colleague undermines your work as an administrative assistant?

1

2

3

4

5

6

1 Stay Calm

2 Gather Evidence

3 Communicate Directly

4 Involve Management

5 Reflect and Adapt

6 Seek Support

Administrative Assistance

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