What are the best ways to use Jira for cross-team project management in software development?

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Jira is a popular tool for agile software development teams that need to track, manage, and collaborate on their projects. But how can you use Jira effectively for cross-team project management, where you have to coordinate with other teams, stakeholders, and clients? In this article, you will learn some of the best ways to use Jira for cross-team project management in software development, such as:

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1 Setting up a project hierarchy

One of the first steps to use Jira for cross-team project management is to set up a clear and consistent project hierarchy that reflects the scope, dependencies, and deliverables of your project. You can use Jira's project types, components, versions, and epics to organize your project into different levels of granularity and visibility. For example, you can create a project type for each team or client, a component for each feature or module, a version for each release or milestone, and an epic for each user story or requirement.

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Deborah Richards

Author | Product Collaboration Coach | Business Operations Specialist | Continuous Improvement Catalyst
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The challenge in using Jira for cross-team project management lies in the fact that all teams use Jira in a different way: eng, support, UX, data, etc. When the information differs, it's impossible to surface the data in a consistent, readable way. The answer lies in creating a simple Jira project through which all teams communicate. - The project should be owned by Product Management - PMs use it to capture their backlogs - Add target completion dates, and it becomes a roadmap - Add health and status for progress updates - Add dependency field for scalable dependency alignment - Add objectives to track OKRs The beauty is that all teams can then link their work to this unifying project, without changing their existing Jira usage.

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PIYUSH KSHIRSAGAR

BE Chemical Engineer, Pharma Professional
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In my opinion, Leverage Jira for cross-team project management in software development by creating a unified project space, establishing clear workflows, and using customizable dashboards. Integrate communication tools, set up agile boards, and implement advanced reporting features. Regularly update and synchronize tasks to enhance collaboration and ensure transparency across diverse teams within the software development process.

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Troy Stott

Publishing Production Coordinator
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If you want to use Jira across teams, be sure it's setup as company-wide so that the schema's are shared. That way, stories can be moved between development teams without too much trouble.

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2 Creating and linking issues

Once you have a project hierarchy, you can create and link issues to track and manage your tasks, bugs, improvements, and subtasks. You can use Jira's issue types, workflows, fields, and labels to customize your issues according to your project needs and preferences. For example, you can create a custom issue type for cross-team dependencies, a workflow for approval or feedback, a field for priority or impact, and a label for status or category. You can also link issues to show their relationships, such as blocks, duplicates, relates to, or is part of.

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Troy Stott

Publishing Production Coordinator
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Using Advanced Roadmaps you can link the work dependencies fairly easily to show how the critical path runs through the teams involved.

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Evan S Fishman

Founder, Dad, Creative engineer | Building Rally | Mental health Advocate
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Jira shines in cross-team project management by linking issues. This creates a clear map of work across teams. You can set up custom issue types, workflows, and fields to match how your teams work together. For big projects, use epics for group-related work. This helps everyone see the big picture.

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3 Using boards and filters

Another way to use Jira for cross-team project management is to use boards and filters to visualize and monitor your project progress, status, and issues. You can use Jira's board types, columns, swimlanes, and cards to create different views of your project based on your team's agile methodology, such as Scrum or Kanban. For example, you can create a board type for each team or role, a column for each workflow stage, a swimlane for each component or epic, and a card for each issue or subtask. You can also use Jira's filters, quick filters, and JQL (Jira Query Language) to create dynamic and flexible queries that show you the relevant information for your project, such as issues assigned to you, issues due in the next sprint, or issues with cross-team dependencies.

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4 Communicating and collaborating

A key aspect of using Jira for cross-team project management is to communicate and collaborate effectively with your team members, other teams, stakeholders, and clients. You can use Jira's comments, mentions, notifications, and integrations to share information, feedback, updates, and questions about your project. For example, you can use comments to discuss an issue or request a change, mentions to tag someone or notify them of an action, notifications to receive alerts or reminders of important events, and integrations to connect Jira with other tools, such as Slack, Confluence, or GitHub.

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Troy Stott

Publishing Production Coordinator
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Confluence is a great way to show other teams how your team operates. It's also a perfect tool for publishing releases notes to show product management and customer support people what to expect from a recently released product.

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5 Reporting and analyzing

The final way to use Jira for cross-team project management is to report and analyze your project performance, quality, and outcomes. You can use Jira's reports, dashboards, and gadgets to create and display different metrics and indicators that show you how your project is doing, such as velocity, burndown, quality, or satisfaction. For example, you can use reports to generate charts or tables that summarize your project data, dashboards to create a personalized or shared view of your project information, and gadgets to add widgets or components that show you specific details or insights about your project.

Using Jira for cross-team project management in software development can help you plan, execute, and deliver your project more efficiently, effectively, and transparently. By following these best ways to use Jira, you can improve your project coordination, communication, and collaboration across teams and stakeholders, and achieve your project goals and objectives.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the best ways to use Jira for cross-team project management in software development?

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1 Setting up a project hierarchy

2 Creating and linking issues

3 Using boards and filters

4 Communicating and collaborating

5 Reporting and analyzing

6 Here’s what else to consider

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