登录查看更多内容

What are the best ways to stay focused in Account Management?

由人工智能和领英社区提供技术支持

Account management is a demanding and rewarding skill that requires constant attention, communication, and problem-solving. As an account manager, you are responsible for building and maintaining relationships with your clients, delivering value and satisfaction, and achieving your sales and retention goals. However, with so many tasks, deadlines, and expectations, it can be hard to stay focused and avoid distractions, stress, and burnout. In this article, we will share some of the best ways to stay focused in account management and achieve a healthy work-life balance.

此文章中的业界达人

由社区从 4 条内容中精选。了解更多

Debopam Dey

Getting Things Done Specialist | Top Voice in Account Management | Technology Enthusiast | Ex-DRDO | Problem Solver |…

1 Set clear and realistic goals

One of the first steps to staying focused in account management is to set clear and realistic goals for yourself and your clients. Goals help you prioritize your actions, measure your progress, and celebrate your achievements. However, if your goals are too vague, unrealistic, or conflicting, they can also cause confusion, frustration, and disappointment. Therefore, you should use the SMART criteria to set your goals: specific, measurable, achievable, relevant, and time-bound. For example, instead of saying "I want to increase client satisfaction", you could say "I want to increase client satisfaction by 10% in the next quarter by conducting regular feedback surveys and implementing improvement actions".

添加您的观点

Debopam Dey

Getting Things Done Specialist | Top Voice in Account Management | Technology Enthusiast | Ex-DRDO | Problem Solver | Founder's Office @ Edmingle- Build, Manage, Scale
举报内容
SMART Framework really helps here: 1. Specificity is the Key- Vague goals leads to vague results. 2. Measurability Matters: Goals need to be measurable to track progress. Have set KPIs and track them regularly. 3. Achievability is crucial: Goals should be challenging yet achievable. 4. Regular Reviews and Adaptations: It is understandable that the client goals changes with time. Be prepared to be flexible. 5. Time Bound for Urgency: Setting deadlines creates a sense of urgency and helps in prioritizing tasks.

已翻译

赞
Josephine Ejiobih

HR/Admin Officer
举报内容
Thanks for the opportunity to share. First of all, prioritize your tasks based on importance,urgency and deadlines Secondly, have a set goal on what you want to achieve from each task and use your time wisely. Also, acquire the knowledge needed to push that task successfully, stay informed, build positive relationships with high achievers, monitor your progress, add technology to the task we're needed for efficiency and delegate task appropriately Finally, ensure you don't stop learning, manage your stress and celebrate your achievement.

已翻译

赞

2 Plan and organize your work

Another way to stay focused in account management is to plan and organize your work effectively. Planning and organizing your work helps you manage your time, resources, and expectations, as well as avoid procrastination, interruptions, and errors. You should use a reliable and user-friendly tool to create and update your work plan, such as a calendar, a project management software, or a CRM system. You should also break down your work into manageable tasks, assign deadlines and priorities, and review your progress regularly. Additionally, you should organize your work environment, files, and documents, and keep them neat and accessible.

添加您的观点

3 Communicate and collaborate

Communication and collaboration are essential skills for account management, as they enable you to build trust, rapport, and loyalty with your clients, as well as coordinate and align your efforts with your colleagues and stakeholders. However, communication and collaboration can be challenging and time-consuming. To communicate and collaborate effectively and efficiently, you should choose the most appropriate channel and format for your message, depending on the purpose, urgency, and complexity of the communication. Use clear, concise, and courteous language that avoids jargon, slang, and ambiguity. Listen actively to your clients and colleagues to understand their needs, expectations, and feedback. Provide timely responses and follow up on commitments. Seek support when needed and acknowledge the contributions of others.

添加您的观点

Aditya Verma

CA | Partner - Kumar Verma & Associates | Finance & Tax Compliance | Enjoy Writing Posts for Income Tax, GST Compliance & Excel Utilities
举报内容
Establish clear communication channels within the SMO team, promoting transparency and information sharing. Encourage open dialogue to facilitate idea exchange and problem-solving. Foster a collaborative environment where team members can leverage each other's strengths. Regular team meetings, collaboration tools, and constructive feedback mechanisms enhance communication and collaboration, contributing to the team's overall effectiveness.

已翻译

赞

4 Take breaks and recharge

Finally, one of the best ways to stay focused in account management is to take breaks and recharge regularly. Taking breaks and recharging helps you prevent and cope with stress, fatigue, and boredom, as well as improve your mood, creativity, and productivity. You should take short breaks throughout the day to stretch, breathe, hydrate, and snack, as well as longer breaks to relax, socialize, and enjoy your hobbies. You should also set and respect your boundaries, and avoid working overtime, checking emails, or taking calls outside your working hours. Moreover, you should practice self-care and wellness, by getting enough sleep, eating healthily, exercising, and meditating.

添加您的观点

Aditya Verma

CA | Partner - Kumar Verma & Associates | Finance & Tax Compliance | Enjoy Writing Posts for Income Tax, GST Compliance & Excel Utilities
举报内容
Encourage your SMO team to take regular breaks to recharge. Recognize the importance of downtime in maintaining productivity and well-being. Balanced work-rest cycles contribute to sustained creativity and energy levels, ultimately benefiting both individual team members and the team as a whole.

已翻译

赞

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Account Management

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What are the best ways to stay focused in Account Management?

1

2

3

4

5

1 Set clear and realistic goals

2 Plan and organize your work

3 Communicate and collaborate

4 Take breaks and recharge

5 Here’s what else to consider

Account Management

给文章评分

感谢您的反馈

更多Account Management相关文章

更多相关阅读内容

What are the best ways to stay focused in Account Management?

1

2

3

4

5

1 Set clear and realistic goals

2 Plan and organize your work

3 Communicate and collaborate

4 Take breaks and recharge

5 Here’s what else to consider

Account Management

给文章评分

感谢您的反馈

查看其他技能