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What are the best ways to protect your healthcare facility from risks?

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Healthcare facilities face various risks that can affect their quality, safety, performance, and reputation. These risks can include clinical errors, cybersecurity breaches, legal liabilities, natural disasters, and regulatory compliance issues. To protect your healthcare facility from these risks, you need to implement effective strategies that can prevent, mitigate, and respond to potential threats. Here are some of the best ways to do so.

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Andrew Lascelles

Deputy Chief Medical Officer at Capita RPP
Jenette Blake

Experienced in public health and human rights.

1 Assess your risk profile

The first step to protect your healthcare facility from risks is to identify and evaluate the sources and impacts of potential hazards. You can use tools such as risk matrices, checklists, audits, and surveys to assess your risk profile and prioritize the areas that need improvement. You should also involve your staff, patients, and stakeholders in the risk assessment process and communicate the results and actions clearly.

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2 Develop a risk management plan

Once you have assessed your risk profile, you need to develop a risk management plan that outlines the goals, policies, procedures, and responsibilities for dealing with the identified risks. Your risk management plan should also include the resources, timelines, and indicators for measuring and monitoring your progress and performance. You should review and update your risk management plan regularly and ensure that it aligns with your organizational vision, mission, and values.

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3 Implement risk control measures

The next step to protect your healthcare facility from risks is to implement risk control measures that can reduce the likelihood and severity of adverse events. These measures can include training and education, quality improvement, standardization, documentation, reporting, feedback, and incident analysis. You should also establish a culture of safety and accountability that encourages your staff to report and learn from errors and near misses without fear of blame or punishment.

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Andrew Lascelles

Deputy Chief Medical Officer at Capita RPP
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Effective communication of the risks and mitigations to staff and colleagues is vital. Effective communication brings the risks into focus and helps reduce errors.

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4 Enhance your cybersecurity

Cybersecurity is a critical aspect of protecting your healthcare facility from risks, as cyberattacks can compromise your data, systems, operations, and reputation. You should adopt best practices and standards for securing your network, devices, software, and information. You should also conduct regular backups, updates, scans, and audits to detect and prevent any vulnerabilities or breaches. Moreover, you should train your staff on how to recognize and avoid phishing, malware, and other cyber threats.

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Stephanie Voloshik

BS, RT(R)(MR)(CT)(BD), CIIP
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It is important to have a downtime plan established to include offline methods to complete tasks and different routes/opportunities to keep the downtime short.

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5 Prepare for emergencies

Another way to protect your healthcare facility from risks is to prepare for emergencies that can disrupt your normal functioning and endanger your staff and patients. You should develop an emergency preparedness plan that covers the scenarios, roles, actions, and resources for responding to different types of crises, such as fire, flood, earthquake, pandemic, or violence. You should also conduct drills and exercises to test and improve your emergency preparedness plan and ensure that your staff are familiar and confident with it.

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6 Comply with regulations

Finally, you should comply with the relevant regulations and standards that govern your healthcare facility's operations and services. These regulations and standards can include federal, state, and local laws, as well as accreditation and certification bodies. You should stay updated on the changes and requirements of these regulations and standards and implement them accordingly. You should also document and demonstrate your compliance and seek feedback and guidance from the regulators and auditors.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jenette Blake

Experienced in public health and human rights.
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Think in terms of the human rights to health and healthcare. If a service location or service delivery is deemed unviable due to high risk don’t immediately exclude it. Look closely to determine options and if discontinuing a service impacts on the determinants for health and would ultimately make the situation worse. Equity based approaches to providing healthcare care resources are necessary but do not necessarily imply a commitment to health equality.

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What are the best ways to protect your healthcare facility from risks?

1

2

3

4

5

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1 Assess your risk profile

2 Develop a risk management plan

3 Implement risk control measures

4 Enhance your cybersecurity

5 Prepare for emergencies

6 Comply with regulations

7 Here’s what else to consider

Healthcare Management

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What are the best ways to protect your healthcare facility from risks?

1

2

3

4

5

6

7

1 Assess your risk profile

2 Develop a risk management plan

3 Implement risk control measures

4 Enhance your cybersecurity

5 Prepare for emergencies

6 Comply with regulations

7 Here’s what else to consider

Healthcare Management

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