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What are the best ways to overcome resistance to learning models in training and development?

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Learning models and theories are essential tools for personal coaching, as they help you understand how people learn, change, and grow. However, not everyone is open to learning new models or applying them to their own situations. Resistance to learning models can stem from various factors, such as fear of change, lack of trust, cognitive overload, or conflicting beliefs. How can you overcome this resistance and help your clients embrace learning models as part of their development journey? Here are some tips to consider.

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Christine Aykac

Learning Strategist / Project Advisor / Speaker / Leadership Trainer

1 Build rapport and trust

Before introducing any learning model to your client, you need to establish a strong rapport and trust with them. This means showing genuine interest, empathy, and respect for their goals, challenges, and preferences. You also need to communicate clearly and transparently about the purpose, benefits, and limitations of the learning model you want to use. Explain how it relates to their specific situation and how it can help them achieve their desired outcomes. Invite them to ask questions, share feedback, and express any concerns they may have.

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Christine Aykac

Learning Strategist / Project Advisor / Speaker / Leadership Trainer
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Building rapport and trust is easier said than done; it takes time. I always begin by showcasing my experiences, strengths, and weaknesses to foster a culture of trust and continuous learning. It is essential to educate others on how they can embrace new skill sets and technologies, which can be achieved through recognition, coaching, and mentorship programs.

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2 Use multiple formats and examples

Different people have different learning styles and preferences, so you need to adapt your presentation of the learning model to suit your client's needs. You can use multiple formats, such as visual, auditory, or kinesthetic, to explain the key concepts and principles of the learning model. You can also use relevant and relatable examples, stories, or metaphors to illustrate how the learning model works in practice. This can help your client connect the learning model to their own experience and context, and make it more memorable and meaningful.

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3 Encourage active participation and experimentation

One of the best ways to overcome resistance to learning models is to involve your client in the learning process and encourage them to apply the model to their own situations. You can do this by asking open-ended questions, facilitating discussions, and providing exercises or activities that require your client to use the learning model. You can also suggest that your client experiment with the learning model in different scenarios and settings, and reflect on the results and feedback they get. This can help your client discover the value and usefulness of the learning model for themselves, and develop confidence and competence in using it.

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Christine Aykac

Learning Strategist / Project Advisor / Speaker / Leadership Trainer
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To encourage active participation and experimentation, it is important to establish trust and create an environment that fosters courage. As a coach, I always begin with simple topics, using current events as a case study, and asking straightforward questions. Sometimes, I even provide wrong answers to easy questions to encourage feedback from participants. This helps me to make necessary adjustments and promotes a sense of ownership among all involved.

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4 Provide support and reinforcement

Learning models are not meant to be learned once and forgotten, but rather to be used continuously and consistently as part of your client's development journey. Therefore, you need to provide ongoing support and reinforcement to your client as they use the learning model. You can do this by offering feedback, guidance, and encouragement, as well as acknowledging their progress and achievements. You can also review and revise the learning model with your client as needed, and help them integrate it with other models or tools they may use.

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5 Address resistance and objections

Despite your best efforts, you may still encounter some resistance or objections from your client regarding the learning model. This is normal and expected, as learning models can challenge existing beliefs, assumptions, or habits. Instead of dismissing or ignoring the resistance, you need to address it respectfully and constructively. You can do this by listening actively, empathizing with your client's feelings, and exploring the root causes and consequences of the resistance. You can also invite your client to share their alternative perspectives or solutions, and compare and contrast them with the learning model. This can help you resolve any misunderstandings, misconceptions, or conflicts, and find common ground and agreement with your client.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Christine Aykac

Learning Strategist / Project Advisor / Speaker / Leadership Trainer
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In my experience, executives and leaders within the organization should be the first to adopt the new learning models, thereby setting an example for the rest of the team. By adopting this approach, resistance can be mitigated, and a smooth transition to new learning models can be achieved.

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What are the best ways to overcome resistance to learning models in training and development?

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2

3

4

5

6

1 Build rapport and trust

2 Use multiple formats and examples

3 Encourage active participation and experimentation

4 Provide support and reinforcement

5 Address resistance and objections

6 Here’s what else to consider

Personal Coaching

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What are the best ways to overcome resistance to learning models in training and development?

1

2

3

4

5

6

1 Build rapport and trust

2 Use multiple formats and examples

3 Encourage active participation and experimentation

4 Provide support and reinforcement

5 Address resistance and objections

6 Here’s what else to consider

Personal Coaching

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