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What are the best ways to interview and make offers to volunteers?

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Volunteers are the lifeblood of many nonprofit organizations, social causes, and community projects. They contribute their time, skills, and passion to make a positive difference in the world. However, finding, interviewing, and making offers to volunteers can be challenging and time-consuming. How can you attract and select the best candidates for your volunteer roles? Here are some tips to help you.

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1 Define your volunteer needs

Before you start looking for volunteers, you need to have a clear idea of what you want them to do, how much time they need to commit, and what skills and qualities they need to have. Write a detailed volunteer description that outlines the role, responsibilities, expectations, benefits, and requirements. This will help you communicate your value proposition to potential volunteers and filter out those who are not a good fit.

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Denise Terry

Transformational Talent Acquisition & Talent Management Strategist | People Ops | Executive Search | Training & Development | DEIB Champion | Org Development & Efficiency Expert | Change Management
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To attract and select the best candidates for volunteer roles, focus on clear communication about the cause, showcase impact stories, streamline the application process, conduct purpose-driven interviews, highlight volunteer recognition initiatives, and ensure alignment between candidates' skills/passions and organizational needs. Additionally, providing flexibility and a sense of community fosters an environment where dedicated individuals are more likely to contribute their time and skills.

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Marc Hammer

LinkedIn Top Voice | Executive Search - Digital & Tech | Interim Management | Leadership Advisory | Board Members
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In my experience, a successful volunteering programme starts with a detailed analysis of the organisation's needs. We once undertook a skills gap analysis which led us to target volunteers with digital marketing skills, significantly improving our online presence.

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2 Use multiple channels to recruit

You can use various methods to reach out to potential volunteers, such as word-of-mouth, social media, online platforms, events, flyers, newsletters, and referrals. Try to diversify your sources and tailor your messages to different audiences. For example, you can use LinkedIn to target professionals who have relevant skills and experience, or Instagram to showcase the impact and fun of your volunteer activities. Be clear about what you are looking for and what you are offering, and include a call-to-action to apply or contact you.

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Marc Hammer

LinkedIn Top Voice | Executive Search - Digital & Tech | Interim Management | Leadership Advisory | Board Members
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Diversifying recruitment channels is key. A memorable campaign involved partnering with local universities, which allowed us to engage with students eager for real-world experience, enriching our volunteer base with fresh perspectives.

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3 Conduct effective interviews

Interviewing volunteers is a crucial step to assess their suitability and motivation for your volunteer role. You can use phone, video, or in-person interviews, depending on your preferences and resources. Prepare a list of questions that cover the key aspects of the volunteer description, such as their skills, availability, goals, expectations, and challenges. Use open-ended, behavioral, and situational questions to elicit specific and relevant examples from their past or hypothetical scenarios. Listen actively, ask follow-up questions, and take notes.

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4 Make attractive offers

Once you have identified the best candidates for your volunteer role, you need to make them an offer that they cannot refuse. This means highlighting the value and benefits of volunteering with your organization, such as the opportunity to learn new skills, meet new people, support a cause, or make a difference. You also need to provide them with clear and detailed information about the next steps, such as the orientation, training, supervision, and recognition. Be enthusiastic, respectful, and appreciative, and ask for their confirmation.

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5 Follow up and onboard

The last step is to follow up with your new volunteers and onboard them smoothly. Send them a welcome email or letter that confirms their role, start date, and contact person. Provide them with any necessary materials or resources, such as the volunteer handbook, policies, procedures, or forms. Arrange a formal orientation and training session that introduces them to your organization, mission, vision, values, culture, and expectations. Assign them a mentor or buddy who can guide them and answer their questions. Check in with them regularly and solicit their feedback.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Marc Hammer

LinkedIn Top Voice | Executive Search - Digital & Tech | Interim Management | Leadership Advisory | Board Members
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Remember to regularly celebrate and acknowledge the contributions of volunteers. You could have a annual volunteer appreciation event, where you share success stories and recognize individual achievements.

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What are the best ways to interview and make offers to volunteers?

1

2

3

4

5

6

1 Define your volunteer needs

2 Use multiple channels to recruit

3 Conduct effective interviews

4 Make attractive offers

5 Follow up and onboard

6 Here’s what else to consider

Recruiting

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What are the best ways to interview and make offers to volunteers?

1

2

3

4

5

6

1 Define your volunteer needs

2 Use multiple channels to recruit

3 Conduct effective interviews

4 Make attractive offers

5 Follow up and onboard

6 Here’s what else to consider

Recruiting

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