What are the best ways to demonstrate your decision-making skills in Peer Support?

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Decision-making skills are essential for peer support workers, who often have to deal with complex and sensitive situations involving people in distress. Peer support is a form of mutual help, where people with lived experience of mental health challenges or other issues offer emotional and practical support to others facing similar difficulties. Peer support workers need to be able to make sound and ethical decisions that respect the autonomy, preferences, and rights of the people they support, while also ensuring their own safety and well-being. In this article, we will explore some of the best ways to demonstrate your decision-making skills in peer support, whether you are applying for a job, seeking a promotion, or enhancing your professional development.

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1 Know the principles

One of the best ways to demonstrate your decision-making skills in peer support is to show that you are familiar with and adhere to the principles and values that guide peer support practice. These may vary depending on the context and organization, but some common ones include recovery-oriented, person-centered, trauma-informed, strengths-based, and culturally responsive approaches. You should be able to explain how these principles inform your decision-making process, and how you apply them in different scenarios and situations.

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Aruna Pant

Trained Global Youth Mentor/Former Partnerships Specialist, UNICEF Qatar
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While it is very important to know the principles by being people centered, and taking culturally responsive approaches are very important to showcase my decision-making skills in Peer Support, I believe that involving others is very important showcasing their opinions also matters and that they are also being heard. At the same time, it is also helpful to reflect and learn on the decisions we have made in the past that resulted in both success and failure so that we can either replicate the decisions that led to success and understand ourselves first on what did not work and what could've we done to take the right decision.

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DJ Mr.P

Radio Presenter, Voice-Over, Photo/Videographer & Recording/Sound Engineer.
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For me, firstly knowing the principles for whatever you’re involved in is key, otherwise your support can/will be limited. Secondly, knowing the people you’re supporting makes a big difference, in that you have a good idea of their characteristics, as everyone is different and one size doesn’t fit all! Thirdly, effective communication. Understanding fully what’s going on, analysis and engagement. Listen to your peer(s) to know where they’re at and what’s required. This way, you’re informed giving you more chance of making successful decisions. Finally, review the effect of your decision(s). Did it work? How could it have been improved?? Which route would you take, or what would you do differently next time???

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Demetrius English

Project & Financial Management Expert | CSM | Proven Leader in Driving Business Growth and Delivering Strategic Results | Government Contracts Specialist
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Demonstrating strong decision-making skills in a Peer Support role is crucial for building trust and providing effective assistance. Firstly, showcase your ability to gather relevant information by actively listening to peers, ensuring you understand their needs and concerns. Clearly communicate your thought process when presented with a challenge. Highlight instances where you successfully navigated complex situations. Acknowledge and learn from mistakes, underscoring your commitment to continuous improvement. Collaborate with peers to make collective decisions, showcasing your ability to consider diverse perspectives. Lastly, be proactive in seeking feedback and integrating it into your decision-making process.

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Robin Anderson Gibbs

I help middle-aged women who are struggling with self-worth and purpose to begin living a productive, meaningful life, with simple daily practices.
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Finding clarity, vision and goal setting is key to your success. Creating a plan for your Vision will move it forward. Collaboration with those who can help you to achieve your goal can bring ease to the process. Knowing your strengths and how to utilize them in every area of your life can make all the difference.

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2 Use a framework

Another way to demonstrate your decision-making skills in peer support is to use a framework or a tool that helps you structure your thinking and evaluate your options. For example, you could use the STAR method, which stands for Situation, Task, Action, and Result. This method helps you describe a specific situation where you had to make a decision, the task or goal you had to achieve, the action you took, and the result or outcome of your decision. You could also use a decision matrix, which is a table that helps you compare and rank different alternatives based on certain criteria and weights.

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3 Involve others

A third way to demonstrate your decision-making skills in peer support is to involve others in your decision-making process, when appropriate and possible. This could include the people you support, your colleagues, your supervisor, or other stakeholders. By involving others, you show that you value their input, perspectives, and feedback, and that you are open to learning and collaboration. You also show that you can communicate effectively, listen actively, and negotiate respectfully. However, you should also be able to justify your final decision and take responsibility for it.

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4 Reflect and learn

A fourth way to demonstrate your decision-making skills in peer support is to reflect and learn from your decisions, both successful and unsuccessful ones. You should be able to identify what worked well and what did not, what factors influenced your decision, what consequences or impacts your decision had, and what you would do differently or similarly in the future. You should also be able to seek and accept constructive feedback from others, and use it to improve your decision-making skills and practice.

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5 Show confidence and integrity

A fifth way to demonstrate your decision-making skills in peer support is to show confidence and integrity in your decisions. You should be able to express your decisions clearly and confidently, without being arrogant or defensive. You should also be able to acknowledge and address any uncertainties, risks, or ethical dilemmas that may arise from your decisions, and seek guidance or support when needed. You should also be able to align your decisions with your personal and professional values, and act with honesty and respect towards yourself and others.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr. Raheem Lay, LCSW-S, EIC

Founder and Executive Director at EQnect Counseling I EQ Conversations Podcast Host
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To showcase strong decision-making skills in peer support, it's beneficial to actively listen to others' perspectives, analyze information objectively, and provide well-reasoned advice or suggestions. Additionally, demonstrating a capacity for empathy, considering the implications of decisions on others, and being open to collaborative problem-solving contribute to establishing your adept decision-making abilities in a peer support context.

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What are the best ways to demonstrate your decision-making skills in Peer Support?

1

2

3

4

5

6

1 Know the principles

2 Use a framework

3 Involve others

4 Reflect and learn

5 Show confidence and integrity

6 Here’s what else to consider

Peer Support

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What are the best ways to demonstrate your decision-making skills in Peer Support?

1

2

3

4

5

6

1 Know the principles

2 Use a framework

3 Involve others

4 Reflect and learn

5 Show confidence and integrity

6 Here’s what else to consider

Peer Support

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