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What are the best ways to break into the hospitality industry?

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The hospitality industry is one of the most diverse and dynamic sectors in the world, offering a variety of career opportunities for people who enjoy serving others, creating memorable experiences, and learning new skills. Whether you want to work in hotels, restaurants, events, tourism, or travel, there are some essential steps you need to take to break into the hospitality industry and succeed in your chosen field. Here are some of the best ways to get started.

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Udayan Damodharan

Director of Talent and Culture, Novotel Goa Candolim and Novotel Goa Resorts & Spa
Ramesh Gokal, CHO, CHIA, CHA Emeritus
Kenneth Dsilva

Machine Learning | Data Remediation | AWS | GCP | Azure | Automation Anywhere | Deep Learning | Natural Language…

1 Explore your options

The first step is to explore your options and find out what kind of hospitality career suits your interests, personality, and goals. You can do this by researching different roles and sectors online, talking to people who work in the industry, or taking a career assessment test. You should also consider the skills, qualifications, and experience required for each position, as well as the potential benefits and challenges. This will help you narrow down your choices and focus on the most relevant and realistic opportunities.

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Udayan Damodharan

Director of Talent and Culture, Novotel Goa Candolim and Novotel Goa Resorts & Spa
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Hospitality is one of the vibrant industry where it’s full of life. If you have an educational qualification it’s well and good . However even if you are not from the hotel institutes still you can find employment and grow only if you have a right attitude and service aptitude.Observe the best hotels and you can easily find exemplary service provided by the ordinary people with great attitude. If you are management graduate you can join Front office, Reservations. Revenue , Sales, Marketing,Hr,Finance. If you have an engineer background you can look forward to join Maintenance or IT department. There is a great demand for Hospitality Industry staff from across service sector as the industry train you to be the best service personal.

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Ryan Graber

Hospitality at Restaurant Olivia
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Hospitality is one of the most rewarding industries to be a part of. However, it's not for the faint of heart. Be prepared for long hours, working holidays and weekends and being assigned duties that may be well outside your comfort zone. While this isn't for everyone, the benefits far outweigh the negative aspects. If you are curious about the industry, my advice is to just start. Find a restaurant or hotel or any guest facing position and dig in. Ask as many questions as you can. Managers are great resources but so are the veterans on the team. Don't be afraid to try several different sectors of the industry to really find the perfect fit.

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Ramesh Gokal, CHO, CHIA, CHA Emeritus
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The hospitality industry and, in particular, the hotel industry needs a lot of people and jobs are plentiful. Most companies offer training and opportunities for advancement and some companies also offer internships. Having a desire to positively interact with people is extremely important to succeed. There is a saying in the industry: "Hire an attitude and the rest can be taught".

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Himanshu Tripathi

Hotel Manager |Certified Trainer | Revenue Management Specialist | Brand Management & Social Media Champion
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Consider pursuing a degree or certificate in hospitality management, hotel administration, or a related field. Seek out internships at hotels, restaurants, event planning companies, or other hospitality-related businesses. Internships provide valuable hands-on experience and networking opportunities. Apply for entry-level positions such as front desk agent, server, bartender, housekeeper, or event assistant. These roles can provide valuable experience and a foot in the door within the industry. Create a professional online presence like on LinkedIn to showcase your skills, experiences, and passion for the hospitality industry. Connect with professionals and join relevant groups to stay updated on industry trends and job opportunities.

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Adam Stacey-Richardson
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Ready to break into the hospitality industry? Here's your roadmap: Gain Relevant Experience: Customer-facing roles build the skills you need – restaurants, retail, etc. Network Strategically: Industry events, LinkedIn, and alumni connections are crucial. Tailor Your Resume: Emphasize customer service, teamwork, and problem-solving – even if experience isn't directly in hospitality. Start at Entry-Level: Demonstrate your work ethic and willingness to learn. Highlight Your Strengths: Detail-oriented? Great communicator? Let those qualities shine. Hospitality pros: What other tips would you offer newcomers? #hospitality #careerdevelopment #jobsearch #hospitalityjobs

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2 Get educated

The next step is to get educated and acquire the knowledge and credentials you need to enter the hospitality industry. Depending on your desired role and level, you may need a formal degree, a diploma, a certificate, or a short course in hospitality management, tourism, culinary arts, or related fields. You can also look for online courses, webinars, podcasts, or books that can teach you the basics and trends of the industry. Education not only helps you gain the technical and theoretical skills you need, but also shows your commitment and professionalism to potential employers.

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Ramesh Gokal, CHO, CHIA, CHA Emeritus
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The Ameriocan Hotel & Lodging Association (AHLA) and the Educational Institute (AHLEI) offer excellent courses and certifications for every aspect of the lodging industry. The Asian American Hotel Owners Association (AAHOA) also offer a variety of on-line courses. Of course, there are a host of colleges that offer on-line and in class courses.

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3 Gain experience

The third step is to gain experience and practice the practical and interpersonal skills you need to work in the hospitality industry. You can do this by applying for internships, apprenticeships, volunteer work, or part-time jobs in different hospitality settings, such as hotels, restaurants, events, or travel agencies. You can also create your own projects, such as hosting a dinner party, planning a trip, or organizing a fundraiser. Experience helps you build your resume, portfolio, and network, as well as learn from feedback and mistakes.

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Ramesh Gokal, CHO, CHIA, CHA Emeritus
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Be prepared to start as a beginner. If you start at a company that is known for its support of its people you should have no problem rising to any level that is confortable for you.

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4 Network and connect

The fourth step is to network and connect with people who can help you break into the hospitality industry and advance your career. You can do this by joining professional associations, attending events, workshops, or conferences, following social media groups or influencers, or reaching out to mentors, coaches, or peers. Networking and connecting helps you discover new opportunities, get referrals or recommendations, learn from others' insights and advice, and showcase your personality and value.

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Kenneth Dsilva

Machine Learning | Data Remediation | AWS | GCP | Azure | Automation Anywhere | Deep Learning | Natural Language Processing.
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- Throughout my journey although short lived, the one thing that let me achieve success- Step Up and Communicate. - Confidence, Language and Humility these are the major Roadblocks but also the 3 things which if you posses you have not much to loose and a lot lot to gain!

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5 Update your profile

The fifth step is to update your profile and make sure you present yourself in the best possible way to potential employers and customers. You can do this by creating or updating your resume, cover letter, portfolio, or website, highlighting your education, experience, skills, achievements, and goals. You should also optimize your online presence, such as your LinkedIn, Facebook, Instagram, or Twitter profiles, ensuring they are professional, consistent, and relevant. Updating your profile helps you stand out from the crowd, attract attention, and demonstrate your credibility and potential.

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6 Keep learning

The sixth and final step is to keep learning and stay updated on the latest developments, trends, and innovations in the hospitality industry. You can do this by reading blogs, magazines, or newsletters, watching videos, documentaries, or shows, listening to podcasts, or attending webinars or courses. You should also seek feedback, ask questions, and challenge yourself to improve your skills and knowledge. Keeping learning helps you adapt to the changing needs and expectations of the industry, customers, and employers, and grow your career.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What are the best ways to break into the hospitality industry?

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1 Explore your options

2 Get educated

3 Gain experience

4 Network and connect

5 Update your profile

6 Keep learning

7 Here’s what else to consider

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