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What is the best way to handle a speaker who is not meeting stakeholder expectations?

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As a motivational speaker, you want to deliver engaging and impactful presentations that meet the needs and expectations of your stakeholders. However, sometimes you may face challenges or risks that affect your performance or reputation, such as negative feedback, technical issues, or unforeseen events. How can you handle these situations and turn them into opportunities for improvement and learning? In this article, we will share some tips and strategies to help you deal with a speaker who is not meeting stakeholder expectations.

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YuJin Wong ● CSP, Asia's Leading Mental Fitness Expert

Mental Fitness Expert | Award-winning Keynote Speaker | Certified Speaking Professional | Best-selling Author
Rishi Kakkad

Company Secretary| Merchant Banking - SME IPO| Business Valuation| Private Equity| Fund Raising|

1 Identify the problem

The first step to handle a speaker who is not meeting stakeholder expectations is to identify the problem and its root cause. You need to understand what the stakeholders are looking for, what their goals and objectives are, and how they measure your success. You also need to assess your own strengths and weaknesses, and how you prepared and delivered your presentation. Try to get honest and constructive feedback from the stakeholders, the audience, and your peers, and use it to pinpoint the areas that need improvement.

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YuJin Wong ● CSP, Asia's Leading Mental Fitness Expert

Mental Fitness Expert | Award-winning Keynote Speaker | Certified Speaking Professional | Best-selling Author
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Identifying and addressing the issue when a speaker fails to meet stakeholder expectations is paramount for professional growth and successful presentations. Here's how to handle such a situation effectively: -Understand Stakeholder Expectations -Evaluate Your Performance -Seek Feedback -Identify Root Causes -Develop an Action Plan -Communicate and Collaborate By taking proactive steps to understand stakeholder expectations, evaluate your performance, seek feedback, identify root causes, and develop an action plan, you can effectively address any discrepancies and enhance your presentation skills for future success.

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Rishi Kakkad

Company Secretary| Merchant Banking - SME IPO| Business Valuation| Private Equity| Fund Raising|
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Communicate directly, Offer support, Set clear expectations, Monitor progress, Consider alternatives, and Encourage improvement

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2 Communicate and apologize

The next step is to communicate and apologize to the stakeholders who are dissatisfied with your performance. You need to acknowledge their concerns and frustrations, and show empathy and respect. You also need to take responsibility for your mistakes, and avoid blaming others or making excuses. Apologizing sincerely and professionally can help you restore trust and credibility, and demonstrate your commitment to excellence. You can also use this opportunity to ask for more clarification or guidance on what the stakeholders expect from you in the future.

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YuJin Wong ● CSP, Asia's Leading Mental Fitness Expert

Mental Fitness Expert | Award-winning Keynote Speaker | Certified Speaking Professional | Best-selling Author
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As a speaker, it's essential to address any dissatisfaction from stakeholders with professionalism and humility. Here's how I would approach communicating and apologizing in such a situation: -Acknowledge Concerns -Express Empathy -Take Responsibility -Apologize Sincerely -Request Clarification -Outline Action Plan By communicating openly, apologizing sincerely, and demonstrating a willingness to learn and improve, you can effectively address stakeholders' dissatisfaction and work towards rebuilding trust and confidence in your abilities as a speaker.

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3 Take action and follow up

The final step is to take action and follow up on your improvement plan. You need to set realistic and specific goals for yourself, and work on enhancing your skills and knowledge. You can also seek feedback and support from mentors, coaches, or experts who can help you grow and develop as a speaker. You should also monitor your progress and track your results, and share them with the stakeholders who are involved. By showing that you are taking action and following up, you can prove that you are serious and dedicated to meeting their expectations.

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YuJin Wong ● CSP, Asia's Leading Mental Fitness Expert

Mental Fitness Expert | Award-winning Keynote Speaker | Certified Speaking Professional | Best-selling Author
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By working on enhancing your skills and knowledge, you continuously evolve and refine your abilities. Seeking feedback and support from experts provides valuable insights and guidance to help you navigate your development journey. Their expertise can offer fresh perspectives and strategies to overcome challenges and maximize your potential as a speaker. Monitoring your progress and tracking results allow you to assess the effectiveness of your efforts and make necessary adjustments along the way. By taking proactive steps and demonstrating dedication to improvement, you establish credibility and trust with your audience and stakeholders.

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4 Learn and adapt

Handling a speaker who is not meeting stakeholder expectations is not a failure, but a learning opportunity. You can use these situations to learn from your mistakes, and adapt your style and approach to different scenarios and audiences. You can also use these situations to strengthen your resilience and confidence, and overcome your fears and challenges. By learning and adapting, you can become a better and more effective speaker who can deliver value and impact to your stakeholders.

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YuJin Wong ● CSP, Asia's Leading Mental Fitness Expert

Mental Fitness Expert | Award-winning Keynote Speaker | Certified Speaking Professional | Best-selling Author
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Each setback provides insights into how to better engage with diverse audiences and navigate various scenarios effectively. It's through these challenges that you can strengthen your resilience and confidence as a speaker, learning to overcome fears and obstacles along the way. By embracing a mindset of continuous learning and adaptation, you can transform setbacks into stepping stones for growth. This iterative process enables you to refine your skills, enhance your effectiveness, and ultimately deliver greater value and impact to your stakeholders. Embracing the journey of improvement not only enriches your own development but also fosters trust and satisfaction among your audience and stakeholders.

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5 Prevent and mitigate

One of the best ways to handle a speaker who is not meeting stakeholder expectations is to prevent and mitigate the risks and challenges that may arise. You can do this by planning and preparing your presentation well in advance, and anticipating the possible issues or questions that may come up. You can also do this by rehearsing and practicing your presentation, and testing your equipment and materials beforehand. You can also do this by being flexible and adaptable, and ready to improvise or adjust your presentation if needed. By preventing and mitigating, you can reduce the chances of disappointing your stakeholders, and increase the chances of impressing them.

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YuJin Wong ● CSP, Asia's Leading Mental Fitness Expert

Mental Fitness Expert | Award-winning Keynote Speaker | Certified Speaking Professional | Best-selling Author
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Cultivating flexibility and adaptability enables you to respond promptly to unforeseen circumstances, whether it's adjusting your content or troubleshooting technical glitches on the spot. Being prepared to improvise ensures that you can maintain engagement and deliver a polished presentation despite unexpected challenges. By taking proactive measures to prevent and mitigate risks, you enhance your ability to meet stakeholder expectations and increase the likelihood of leaving a positive impression. This proactive approach demonstrates your commitment to delivering a successful presentation and reinforces your professionalism and reliability as a speaker.

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6 Celebrate and appreciate

The last tip to handle a speaker who is not meeting stakeholder expectations is to celebrate and appreciate your achievements and efforts. You need to recognize and reward yourself for the hard work and improvement that you have made, and celebrate the positive feedback and results that you have received. You also need to appreciate and thank the stakeholders who have given you the opportunity and support to speak, and the feedback and guidance to improve. By celebrating and appreciating, you can boost your motivation and morale, and foster positive and lasting relationships with your stakeholders.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What is the best way to handle a speaker who is not meeting stakeholder expectations?

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3

4

5

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7

1 Identify the problem

2 Communicate and apologize

3 Take action and follow up

4 Learn and adapt

5 Prevent and mitigate

6 Celebrate and appreciate

7 Here’s what else to consider

Motivational Speaking

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What is the best way to handle a speaker who is not meeting stakeholder expectations?

1

2

3

4

5

6

7

1 Identify the problem

2 Communicate and apologize

3 Take action and follow up

4 Learn and adapt

5 Prevent and mitigate

6 Celebrate and appreciate

7 Here’s what else to consider

Motivational Speaking

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