What are the best practices for setting and measuring learning and growth objectives?
The balanced scorecard (BSC) is a strategic management tool that helps organizations align their vision, mission, and goals with their actions and performance. It uses four perspectives: financial, customer, internal process, and learning and growth, to measure and improve the value creation process. In this article, we will focus on the learning and growth perspective, which covers the intangible assets that enable the organization to innovate, adapt, and improve. We will discuss the best practices for setting and measuring learning and growth objectives, and how they can help you achieve your strategic goals.