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What are the best practices for preventing unconscious bias in team problem solving?

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Unconscious bias is the tendency to make judgments or decisions based on stereotypes, preferences, or assumptions that are not based on objective facts or evidence. Unconscious bias can affect team problem solving in many ways, such as limiting creativity, reducing diversity of perspectives, and causing conflicts or misunderstandings. As a supervisor, you can prevent unconscious bias from harming your team's performance and collaboration by following these best practices.

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Simran Mansharamani

Founder’s Office at Onnivation | Committed to Lifelong Learning & Creating Transformative Solutions | Exploring…

1 Recognize your own biases

The first step to preventing unconscious bias is to acknowledge that you have it. Everyone has some form of unconscious bias, whether it is related to gender, race, age, culture, or other factors. You can use self-assessment tools, such as the Implicit Association Test (IAT), to identify your own biases and how they might influence your behavior and decisions. You can also ask for feedback from your peers, team members, or mentors to help you become more aware of your blind spots and areas for improvement.

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Renato Costa de Carvalho

Supply Chain | Logística | Gest?o de Pessoas | Líder de Logística | Supervisor de Expedi??o |Coordenador de Armazenagem | Gest?o de Transporte e Distribui??o | Planejamento Logístico | Redu??o de Custos Operacionais
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Geralmente, para diminuir a influência do viés inconsciente, s?o realizados treinamentos para as pessoas responsáveis pela “performance review”, bem como ter um avaliador independente (n?o ligado diretamente ao colaborador) para ponderar e listar pontos de incongruência para cada critério/competência.

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2 Educate your team about bias

The next step is to educate your team about the concept and impact of unconscious bias. You can provide them with resources, such as articles, videos, podcasts, or webinars, that explain what unconscious bias is, how it affects team problem solving, and how to avoid or overcome it. You can also facilitate discussions or workshops where your team can share their experiences, perspectives, and questions about bias and diversity. The goal is to create a culture of learning and openness where your team can recognize and challenge their own and others' biases.

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Francisco Alves

Consultor | Gerente de produ??o | Gerente Industrial - Especialista em Gest?o de Produ??o ( Aumentei a produtividade em mais de 20%, com rendimentos entre 85% e 89% nas unidades onde atuei).
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A confian?a da equipe é essencial para o desenvolvimento eficaz. Segue 3 pontos a serem considerados para desenvolver essa confian?a e criar confian?a para a resolu??o de conflitos. 1. Clareza na Comunica??o: Isso é fundamental uma comunica??o transparente é essencial para evitar mal-entendidos e promover um ambiente colaborativo. 2. Melhoria Contínua com adaptabilidade: A capacidade de se adaptar a mudan?as é muito importante para o sucesso, seja em projetos ou na vida cotidiana. 3.Atualizar-se: A busca contínua por aprendizado e melhoria é um caminho interessante o crescimento pessoal e profissional.

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3 Encourage diverse and inclusive participation

Another best practice is to encourage diverse and inclusive participation in team problem solving. You can do this by ensuring that every team member has an equal opportunity and voice to contribute their ideas, opinions, and feedback. You can also use techniques, such as brainstorming, round-robin, or nominal group method, to generate and evaluate ideas without bias or domination. You can also assign roles, such as facilitator, recorder, or devil's advocate, to different team members to promote diversity of thought and constructive criticism.

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Simran Mansharamani

Founder’s Office at Onnivation | Committed to Lifelong Learning & Creating Transformative Solutions | Exploring Accessibility & Inclusion in Tech | Reliable, Adaptable, Curious | Research Enthusiast
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Encouraging everyone to participate is a great way to prevent bias. It welcomes diverse mindsets and perspectives. A technique that helped me and my team get rid of bias was a problem-solving strategy known as the Six Hats method. Applying this both, individually and with a team, I noticed the shifts in thought processes. Having other people’s opinions on a subject not only helps with problem-solving but fosters an environment where everyone is heard and valued.

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4 Seek multiple sources of information and feedback

One more best practice is to seek multiple sources of information and feedback when solving problems as a team. You can do this by researching and gathering data from various sources, such as reports, surveys, experts, or customers, to support your problem definition and solution generation. You can also solicit feedback from different stakeholders, such as managers, colleagues, or beneficiaries, to validate and improve your solution. You can also use tools, such as checklists, rubrics, or criteria, to evaluate your solution objectively and consistently.

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5 Review and reflect on your team's process and outcomes

The final best practice is to review and reflect on your team's process and outcomes after solving a problem. You can do this by conducting a debrief session where you and your team can discuss what went well, what didn't go well, and what can be improved for future problem solving. You can also ask your team to reflect on how they handled bias and diversity issues during the problem solving process and how they can enhance their awareness and skills. You can also celebrate your team's achievements and recognize their efforts and contributions.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr Heidi R. Green

Award Winning Health Equity Specialist | Amplifying Diverse Voices for Accessible, Equitable, and Impactful Outcomes | AuDHD and Chronic Illness Advocate
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It's important for people to be given the opportunity to develop their ideas and think about the problem on an individual basis. Provide thorough information in advance of meetings along with the agenda, and ensure this is sent out in a timely manner so that people have an opportunity to think about the problem before the meeting. If people are well prepared and have developed their own ideas and ways to potentially solve the problem, they are much less likely to be swayed by herd-mentality in the meeting.

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What are the best practices for preventing unconscious bias in team problem solving?

1

2

3

4

5

6

1 Recognize your own biases

2 Educate your team about bias

3 Encourage diverse and inclusive participation

4 Seek multiple sources of information and feedback

5 Review and reflect on your team's process and outcomes

6 Here’s what else to consider

Supervisory Skills

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What are the best practices for preventing unconscious bias in team problem solving?

1

2

3

4

5

6

1 Recognize your own biases

2 Educate your team about bias

3 Encourage diverse and inclusive participation

4 Seek multiple sources of information and feedback

5 Review and reflect on your team's process and outcomes

6 Here’s what else to consider

Supervisory Skills

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