登录查看更多内容

What are the best practices for balancing user research validation with time and budget constraints?

由人工智能和领英社区提供技术支持

User research validation is the process of testing and verifying your assumptions and hypotheses about your users, their needs, and your solutions. It can help you avoid costly mistakes, improve your product quality, and increase user satisfaction. However, user research validation can also be time-consuming, expensive, and challenging to fit into tight deadlines and budgets. How can you balance user research validation with your project constraints and still deliver value to your users and stakeholders? Here are some best practices to consider.

此文章中的业界达人

由社区从 4 条内容中精选。了解更多

Merje Shaw

UX Research | Service Design | CX & Product Strategy

1 Define your research goals

Before you start any user research validation, you need to have a clear and specific goal for what you want to learn and why. This will help you focus your research questions, choose the most appropriate methods, and prioritize the most important insights. Your research goal should be aligned with your product vision, strategy, and objectives, and should address a specific problem or opportunity for your users. A good way to define your research goal is to use a SMART framework: Specific, Measurable, Achievable, Relevant, and Time-bound.

添加您的观点

2 Choose lean and agile methods

Not all user research validation methods require the same amount of time, money, and resources. Depending on your research goal, you can choose lean and agile methods that can deliver fast and reliable results without compromising quality. For example, you can use online surveys, interviews, or usability tests with a small sample of users to get quick feedback on your assumptions and hypotheses. You can also use prototyping tools, mockups, or sketches to test your ideas and concepts without building a fully functional product. Lean and agile methods can help you validate your user research in short iterations and cycles, and adapt to changing needs and expectations.

添加您的观点

Merje Shaw

UX Research | Service Design | CX & Product Strategy
举报内容
Existing data is often overlooked as a source of insight. Marketing and customer support teams are often an excellent source of insight, as are online reviews. For a lot of products/service, the classic guerrilla testing methods of pitching up where your audience is can work extremely well. So if you are building a property portal, for example, you might want to consider a cafe next to an estate agent.

已翻译

赞
Ronny Roeller

CTO & Founder, NEXT AI - autonomous AI system for product discovery
举报内容
Integrating UX discovery's raw data into the product development process means perpetuating a continuous loop of user feedback and insights. It demolishes the traditional waterfall approach where discovery ends and development begins in isolation. By embracing this integrated strategy: - The voice of the user is perpetually present in every product decision. - The product team is no longer just an implementer but an innovative collaborator. The lines between discovery and implementation blur, leading to seamless product evolutions. This elevates “agile” from implementation-only to the complete product development process.

已翻译

赞

3 Involve your users and stakeholders

User research validation is not a solo activity. You need to involve your users and stakeholders throughout the process to ensure that you are addressing their needs, preferences, and expectations. By involving your users, you can get direct and honest feedback on your solutions, and understand their context, motivations, and behaviors. By involving your stakeholders, you can get their buy-in, support, and collaboration, and align your research findings with their goals and requirements. You can involve your users and stakeholders by inviting them to participate in your research activities, sharing your results and insights with them, and co-creating solutions with them.

添加您的观点

Ronny Roeller

CTO & Founder, NEXT AI - autonomous AI system for product discovery
举报内容
There's an underlying sentiment that product owners might misinterpret or misuse raw data. Some might even fear it makes the UX researcher's role obsolete. On the contrary, it amplifies the importance of UX work. By working in tandem, product owners can provide richer context, challenge assumptions, and collaboratively make decisions with the researcher. By withholding raw data, we unintentionally throttle the full potential of our products. Instead of a linear flow of information—researcher to report to product owner—we ought to encourage a more circular, inclusive model. A model where the product owner, developer, and researcher collectively tap into the raw sentiments of the user, leading to products that resonate deeper and broader.

已翻译

赞

4 Use triangulation and synthesis

User research validation can generate a lot of data and information, but not all of it is equally relevant and useful. To make sense of your data and information, you need to use triangulation and synthesis techniques. Triangulation means using multiple sources, methods, and perspectives to validate your findings and reduce bias. Synthesis means organizing, analyzing, and interpreting your data and information to identify patterns, themes, and insights. By using triangulation and synthesis, you can increase the validity and reliability of your user research, and communicate your results and recommendations more effectively.

添加您的观点

5 Iterate and learn

User research validation is not a one-time event. It is a continuous process of learning and improvement. You should not expect to get everything right the first time, or to find definitive answers to your questions. Instead, you should treat user research validation as an opportunity to test your assumptions and hypotheses, learn from your users and stakeholders, and iterate on your solutions. You should also measure and evaluate the impact of your user research validation on your product performance, user satisfaction, and business outcomes. By iterating and learning, you can optimize your user research validation process and deliver value to your users and stakeholders.

添加您的观点

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Ronny Roeller

CTO & Founder, NEXT AI - autonomous AI system for product discovery
举报内容
UX discovery shouldn't conclude when findings are passed to the product team. By making raw data, especially videos, accessible to the complete product team, we ensure that the discovery’s richness permeates throughout the development process. This iterative approach not only honors the hard work of UX researchers but also ensures that our products remain deeply rooted in genuine user needs. So, let’s evolve from mere handovers to inclusive collaborations, shaping products that truly resonate.

已翻译

赞

User Research

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What are the best practices for balancing user research validation with time and budget constraints?

1

2

3

4

5

6

1 Define your research goals

2 Choose lean and agile methods

3 Involve your users and stakeholders

4 Use triangulation and synthesis

5 Iterate and learn

6 Here’s what else to consider

User Research

给文章评分

感谢您的反馈

更多User Research相关文章

更多相关阅读内容

What are the best practices for balancing user research validation with time and budget constraints?

1

2

3

4

5

6

1 Define your research goals

2 Choose lean and agile methods

3 Involve your users and stakeholders

4 Use triangulation and synthesis

5 Iterate and learn

6 Here’s what else to consider

User Research

给文章评分

感谢您的反馈

查看其他技能