What are the best practices for aligning BPI projects with strategic goals and stakeholder needs?
Business process improvement (BPI) is a systematic approach to enhance the efficiency, effectiveness, and quality of the processes that deliver value to your customers, employees, and stakeholders. BPI can help you reduce costs, improve customer satisfaction, increase productivity, and achieve strategic goals. But how do you align your BPI projects with the vision, mission, and objectives of your organization and the needs and expectations of your stakeholders? Here are some best practices to consider.