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Last updated on 2024年7月31日

A volunteer feels undervalued by the team. Are you ready to step up and address their concerns?

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Volunteers are the backbone of many organizations, offering their time and skills to support causes they care about. However, when a volunteer feels undervalued, it can lead to dissatisfaction and attrition, which can be detrimental to your team's morale and productivity. As someone involved in volunteer management, it's crucial to recognize these feelings and address them promptly. By stepping up to ensure that every volunteer feels appreciated and integral to the team's success, you not only bolster their commitment but also foster a more positive and productive volunteer environment.

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Lionel Steve Tangang

Co-chair Wang & Tangang Foundation I SDGs Advocate | Civic Leadership YALI Dakar Alumni | Community Outreach Specialist…
Lori Mangus

Missionary in Ghana, to West Africa

1 Acknowledge Efforts

When a volunteer feels undervalued, the first step is to acknowledge their contributions. This doesn't just mean a generic 'thank you' but taking the time to understand and recognize the specific efforts they have made. Personalized appreciation can go a long way in making volunteers feel seen and valued. It's important to regularly communicate the impact of their work, both on the organization and the cause, so they can clearly see the difference they are making.

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Lionel Steve Tangang

Co-chair Wang & Tangang Foundation I SDGs Advocate | Civic Leadership YALI Dakar Alumni | Community Outreach Specialist | Nasser Fellow
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Exactly! You should never take for granted the time, efforts and dedication a volunteer puts in for an organization. It should be highly valued.

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uzomah sixtus

Livelihood Support Cuso International (Community Volunteer) at Cuso International
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Recognize their contributions. Communicate clearly and frequently. Provide opportunities for growth and development. ... Create a positive and supportive culture. ... Address issues and concerns?

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Lori Mangus

Missionary in Ghana, to West Africa
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I have found simply mentioning a volunteers faithfulness in attendance goes a long way to show appreciation! This shows them you see them, not just their contribution.

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2 Open Dialogue

Creating an open dialogue is essential in addressing a volunteer's concerns about feeling undervalued. Encourage them to share their feelings and experiences openly without fear of judgment or reprisal. Listen attentively to understand the root causes of their feelings. This can help you identify whether there are systemic issues within the volunteer program that need addressing or if the concerns are specific to the individual.

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Lionel Steve Tangang

Co-chair Wang & Tangang Foundation I SDGs Advocate | Civic Leadership YALI Dakar Alumni | Community Outreach Specialist | Nasser Fellow
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A good thing to do is to do the first step towards the volunteer. He will feel valued. Not all the volunteers feel comfortable enough to come and express their feelings to the management.

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3 Provide Support

Once you've opened a dialogue and understood the volunteer's concerns, it's time to provide support. This could mean offering additional training, pairing them with a mentor, or giving them opportunities to take on more responsibility if they feel ready. Support also involves ensuring they have the right resources and guidance to perform their tasks effectively, which can increase their sense of value and belonging in the team.

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4 Review Roles

Sometimes a volunteer may feel undervalued because they're not in the right role. Review their current position and consider if there's a better fit for their skills and interests within the organization. Engaging volunteers in roles that match their expertise and passions not only enhances their experience but also benefits the organization through more effective contributions.

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Lionel Steve Tangang

Co-chair Wang & Tangang Foundation I SDGs Advocate | Civic Leadership YALI Dakar Alumni | Community Outreach Specialist | Nasser Fellow
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That's why it's essential to be flexible in our management. Volunteers should be concerned by all what's going on and not just what's going on in their department.

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5 Encourage Team Bonding

Team bonding activities can play a significant role in making volunteers feel valued and part of the team. Organize events or casual get-togethers that allow volunteers to connect with each other on a personal level outside of their usual roles. This helps build a sense of community and camaraderie, which can reinforce their importance to the team and the organization as a whole.

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Lori Mangus

Missionary in Ghana, to West Africa
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One thing we have found useful is monthly meetings (we are in a ministry setting with pastors) and giving opportunity for each to have a voice. We are also transparent with them, sharing difficulties or challenges as one group. This brings us together in a familial mindset, moving as one unit.

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6 Implement Feedback

Finally, take the volunteer's feedback seriously and implement changes where necessary. If a volunteer feels undervalued, chances are others might feel the same way. Use this as an opportunity to improve your volunteer management practices. By showing that you're willing to make adjustments based on their input, volunteers will feel heard and respected, which can significantly enhance their engagement and satisfaction.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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A volunteer feels undervalued by the team. Are you ready to step up and address their concerns?

1

2

3

4

5

6

7

1 Acknowledge Efforts

2 Open Dialogue

3 Provide Support

4 Review Roles

5 Encourage Team Bonding

6 Implement Feedback

7 Here’s what else to consider

Volunteer Management

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A volunteer feels undervalued by the team. Are you ready to step up and address their concerns?

1

2

3

4

5

6

7

1 Acknowledge Efforts

2 Open Dialogue

3 Provide Support

4 Review Roles

5 Encourage Team Bonding

6 Implement Feedback

7 Here’s what else to consider

Volunteer Management

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