We should always try to create an environment of open communication so employees feel comfortable coming to leadership with their concerns.Honesty, openness, and clarity are crucial. Everyone involved should feel free to share their thoughts.We should try not to overreact and take some breathing space to think about what happened. Try to identify areas where the employees' values might overlap.Encourage the employees to talk, and listen carefully to their concerns. Remain objective and avoid taking sides. Should always give each side equal time to share their perspective.

Since the subject is two senior employees clashing over, surficial solutions and recommendations might not work and, be satisfied. Therefore, we must approach the case proactively and act as a fair mediator by gathering both parties. Following actions might work as long as they are executed on time and proactively. 1- Individual Discussions: Meet with each employee separately to understand their perspectives and concerns. 2-Common Goals: Bring them together to align on shared project goals and outcomes. 3-Encourage Compromise: Facilitate a solution-focused conversation where both sides propose adjustments. 4-Follow-Up: Set regular check-ins to ensure the solution is working and to address any ongoing tensions.

When senior employees clash, approach the situation with neutrality and a focus on resolution. Begin by facilitating a private conversation with each party to understand their perspectives and concerns. Acknowledge their expertise and find common ground in the shared goal of the client project’s success. Bring them together for a structured discussion, encouraging active listening and constructive dialogue. Mediate by focusing on data and the project's objectives rather than personal preferences. Propose or guide them toward a compromise that aligns with organizational priorities, ensuring mutual respect and collaboration moving forward.

Avec beaucoup humour et de légèreté, en leur expliquant que s’ils ne trouvent pas des points de convergence, le client signera chez un concurrent ??

If two seniors are not aligned then I will first listen to both the parties to understand context and will try to navigate the common goal points and list down all points which are causing the differences. Will discuss openly with both of them by targeting the common objectives if required , will involve third neutral party to resolve the conflict.