Listen to your tenants and take in consideration, costs to their bottom line, time it will take to upgrade, disruptions for installing energy efficiency equipment to the tenant spaces. Companies like to build out their spaces that show off the brand, it's the property manager's job to make sure upgrading equipment matches the out put of the tenant's current technology.

In today's environment, we need to keep pace with technology. Otherwise not only will you be left behind, but will also not be able to use the latest facilities available. Sit with the tenants and listen to their concerns. Once you have understood and analysed this, speak to them about the advantages that they will accrue as a result of the upgradation. Make them understand the benefits of the new technology, as also the ease of use. Organise demonstrations for them to easily assimilate what you are saying. Convince them that their privacy is protected.

Aligning with your audience when it comes to policy changes is a challenge. Be ready to answer any questions and encourage feedback. * Communicate the need for change; running AC, heat, and lights during off-peak occupancy is not efficient, responsible, or sustainable. * Outline the benefits. This will improve the bottom line for the company or organization and is much better for the environment. * Address any privacy concerns and discourage the personalization of building services. Focus talking points on the “We” instead of the “Me”. * Actively involve your stakeholders throughout the process, they should understand why the change is necessary and why their participation is 100% positive.