Struggling to integrate ERP support and new project teams?

ERP implementation is akin (in terms of analogy in India conditions) to getting your daughter married. Challenges exist from the entire supply chain & it is the job of ERP Implemtation Team(EIT) to ensure uninterrupted production /logistics /costing /receipt /payments & also support users. This is only possible when the planning for process, migration and continuity addresses all details for accurate design, configuration & testing. Management must place functionally competent resources in the EIT and support the change management process. Remember that ERP onboarding is not an IT project, it is an organizational transformation initiative & transition is not going to be easy. Desire and belief are 2 pillars necessary for success.

For successful integration, it is imperative that both the ERP support team and project team members possess a solid grasp of the system’s functionalities and capabilities. This knowledge ensures that they can effectively leverage the ERP system to support new initiatives, streamline workflows, and enhance overall productivity. Real-time data access, offered by ERP systems, plays a significant role in improving decision-making processes by providing accurate and up-to-date information. It also fosters better communication and collaboration across departments, ensuring that everyone is aligned with the organization’s goals and strategies.

Parte do meu aprendizado com a implanta??o de ERP foi por sofrimento e n?o por técnica. Meu principal aprendizado: Traga o Item 5 desta atual análise (veja abaixo) para dentro deste Item 1, sen?o vai dar ruído (ou perda de 1 ou 2 anos de projeto). Promova uni?o (unha e carne) do especialista do ERP com o especialista de processo (que conhece o negócio). Estruture de cima para baixo e de baixo para cima a arquitetura contábil. Os ‘monstros do armário’ aparecer?o antes e n?o no durante o projeto. Vai demorar? Custa mais? Será ótimo inimigo do bom? Os atrasos, perdas e remendos custar?o muito mais. N?o existe PMO mágico. Os demais pontos partem deste ambiente previamente aprovado. Um Blue Print inteligente.

ERP transformation - everyone feels it is top down approach. Actually, decision of transformation is only top down decision, where as the implementation should be bottom to top approach. In a nutshell, business end user or team have more information on their processes than their Heads or Leads. It is the actual reality. If we involve them, business process will be actually modelled in to ERP, which will reflect the perfect transformation.

The most critical element of ERP deployment and operational success is CEO Executive Custody. The ERP straddles every area of the business and the owner of this helicopter view of the business is the CEO. Accordingly it is axiomatic that the CEO MUST be the custodian of the ERP and provide high level oversight. Once this is in place getting team members to work together is a simple matter.

A comunica??o é muito importante, nas reuni?es deve ser apresentado os calendários, os resultados e o futuro, para que todos fiquem na mesma página, qualquer falta de informa??o pode ocasionar falhas no progresso.

Team Alignment is the most important step, the biggest drawback of not having an alignment is that there will be a blame game whenever there is an issue. Rather working together and resolving issues or challenges each team would be throwing the blame on other party. So in order to avoid the situation, a very close collaboration is required. A clear roles & responsibilities should be defined and documented and respective SLA for support team should be in place. They both should have common goals defined clearly and their collaborative deliverables should be agreed upon. This why they need to work closely to achieve common goals.

Aligning the team with ERP support teams is essential for seamless collaboration. Establish clear roles and responsibilities for both teams to avoid overlaps and gaps. This alignment ensures that everyone understands their tasks and how their work interacts with the ERP system. Regular meetings and joint planning sessions can help in synchronizing efforts and promote a co ordinated working environment. Encourage open dialogue to address any concerns or misalignments early on.

Vis?o Integrada e Compartilhada: Um sistema ERP oferece uma vis?o unificada das opera??es e metas da empresa, garantindo que todos os membros da equipe estejam alinhados com os objetivos estratégicos gerais. Isso ajuda a evitar silos de informa??o e promove uma compreens?o comum dos desafios e oportunidades enfrentados pela organiza??o. Comunica??o Melhorada: Ao centralizar dados e processos, o ERP facilita a comunica??o entre diferentes departamentos e níveis hierárquicos. Isso permite uma troca de informa??es mais eficiente, reduzindo mal-entendidos e melhorando a colabora??o entre os membros da equipe.

Having previously been through a medium sized, cross functional ERP implementation, do not under value clear, timely & function team communications to staff. One of the benefits of business transformation, as a result of a ERP project is to standardise some processes and align with best practice. This can be a challenging time for staff, and the changes to how staff perform their duties can be over whelming, especially if the business digital maturity is quite low. Communication though multiple methods essential to catering for different personality types. Interactions may tough at times but people need a forum to have their say and where the value of this type of transformation can be effectively communicated to all functional areas.

Objetividade e Simplicidade: Ir direto ao ponto e usar uma linguagem simples s?o passos fundamentais para garantir que sua mensagem seja recebida e compreendida corretamente.

Asegúrese de que los equipos de proyecto comprendan cómo funciona el ERP y cómo deben interactuar con él. Para lograrlo es con una capacitación adecuada para que todos estén al tanto de los procesos y flujos de trabajo y puedan realizar los procesos deseados.

Effective communication is key to successful ERP integration. Ensure that all team members and stakeholders are kept informed about the integration process, including timelines, milestones, and any potential disruptions. Use clear and concise communication channels to share updates, address issues, and provide feedback. Implementing regular status reports and check-ins can help in keeping everyone on the same page and in managing expectations.

Desde o início, é fundamental comunicar claramente os objetivos e benefícios esperados com a implementa??o do ERP. Isso ajuda a alinhar todas as partes interessadas e membros da equipe em rela??o ao propósito e às expectativas do projeto. urante o processo de implementa??o do ERP, é importante manter uma comunica??o aberta e transparente sobre o progresso, desafios e próximos passos. Isso ajuda a evitar rumores ou desinforma??o que possam surgir durante períodos de mudan?a.

Given that ERP integrates diverse functional areas to drive enterprise success, it's crucial to recognize the unique strengths of each team involved. These teams possess core business knowledge, technical expertise, and country-specific insights, making customized training sessions essential for each functional area. Tailored training addresses project-specific needs, considering business, country, and functional area nuances. Moreover, having an ERP expert lead implementation ensures seamless execution. Post-implementation, comprehensive training and support for the support team guarantee continued proficiency, empowering them to tackle complex challenges and drive project excellence

Training and support in ERP implementation are crucial because they equip users with the knowledge and skills needed to use the system effectively, reduce errors, increase productivity, and ensure a smoother transition, adoption and solves the problems.

Na implanta??o o treinamento e suporte é algo crucial, tem que haver key users para aprender e transmitir, mas o acompanhamento até pós a implementa??o é necessário, pois as dúvidas aparecem nos momentos de maior utiliza??o.

Once induction training is done. ERP training should be given to every new joinee .. normally it happens like try and learn culture..

Treinamentos em ERP n?o podem ser subestimados. Implementar um sistema de ERP envolve mudan?as significativas nos processos de uma empresa. Para garantir que a transi??o ocorra sem problemas, é extremamente importante que todos os funcionários compreendam plenamente como utilizar o sistema. Treinamentos detalhados, adaptados às necessidades específicas de cada equipe, s?o fundamentais para isso.

Optimising your business processes to align with your ERP framework is crucial for successful integration. This requires re-evaluating existing workflows to identify areas where the ERP system can enhance efficiency. Encourage your project team to think creatively about leveraging ERP functionalities, which can lead to innovative solutions that benefit not only the current project but also improve overall business operations. By adopting a proactive and inventive approach, you can maximise the ERP system's potential, driving both immediate and long-term organisational success.

Integrating ERP support often requires optimizing existing processes to fit within the ERP framework. Evaluate current workflows and identify areas where processes can be streamlined or improved to better align with ERP functionalities. Engage both the ERP support team and project team in process redesign efforts to ensure that the changes meet both operational needs and system capabilities. Continuous process improvement helps in maximizing the benefits of ERP integration.

A otimiza??o de processos dentro de um sistema ERP é essencial para maximizar a eficiência operacional e alcan?ar melhores resultados organizacionais. O ERP promove a integra??o entre diferentes áreas da empresa, como vendas, estoque, compras e contabilidade. Isso permite fluxos de trabalho mais fluidos e elimina a necessidade de transferência manual de informa??es entre sistemas separados.

Optimizing your business processes to fit within your ERP framework is crucial to successful integration. ERP optimization refers to the process of fine-tuning and enhancing ERP systems to improve efficiency, reduce costs, and maximize performance. It involves the strategic utilization of the ERP system’s capabilities, customization, re-evaluating existing workflows, and continuous improvement efforts. The goal is to make the ERP system align more closely with a company’s unique processes and objectives.

Establishing a feedback loop is vital for the continuous improvement of integrating ERP support with new project teams. Encourage team members to share their experiences, highlighting both successes and areas needing improvement. Use this feedback constructively to refine processes and enhance integration strategies. It is important to remember that integration is not a one-time event but an ongoing process that thrives on regular evaluation and adaptation. By fostering an environment of open communication and continuous feedback, you can ensure that the integration remains effective and evolves to meet the team's and organisation's needs.

Dedicar tempo e recursos suficientes para garantir a integra??o bem-sucedida do suporte de ERP. Dimensionar a equipe de suporte de ERP de acordo com as necessidades das novas equipes de projeto. Investir em ferramentas de integra??o e treinamento para facilitar o processo.

Establishing a feedback loop is crucial for continuous improvement and addressing issues promptly. Create mechanisms for team members to provide feedback on the ERP system and integration process. Regularly review this feedback to identify areas for improvement and make necessary adjustments. Encouraging a culture of open feedback helps in resolving challenges quickly and enhances the overall effectiveness of the ERP system.

As the basis of continuous improvement processes, the feedback loop between ERP (management and support) and the users is essential, because any improvement will only have efficiency, effectiveness and flexibility if this communication cycle is part of the improvement paths.