Senior stakeholders are at odds in your organization. How can you navigate their power struggles effectively?

When senior leaders in your organization are having disagreements, here are some ways to handle the situation effectively: 1. Understand what each leader wants and needs. This helps you find common ground and resolve conflicts. 2. Promote teamwork and open communication among stakeholders. When they work together, power struggles decrease. 3. Make sure everyone knows their responsibilities. 4. Encourage leaders to be transparent, empathetic, and trustworthy. 5. Listen actively, find shared goals, and avoid blaming language. 6. Get to know the senior leaders, communicate well, and address their concerns patiently. Remember, focusing on the bigger picture and working together leads to better outcomes

From my point of view, start by identifying all stakeholders and assessing their influence, interests, and relationships with the organization. Understand the bigger picture by analyzing the root causes of conflicts, such as resource allocation, strategic direction, and communication breakdowns. Later, establish clear objectives for conflict resolution and develop guiding principles like transparency, respect, and inclusivity. Implement a communication plan with regular meetings and feedback mechanisms to ensure transparency. Having a clear picture of the situation, defining the rules of engagement and making sure that everything is understood by all involved is an important step in getting to possible solutions.

Para abordar los intereses en conflicto, comienza por comprender a fondo las preocupaciones de cada parte interesada. Realiza conversaciones individuales para obtener sus perspectivas y escucha activamente, haciendo preguntas abiertas para revelar motivaciones subyacentes. Este proceso no implica tomar partido, sino recopilar información crucial para formar una imagen completa de los intereses en juego, lo que te permitirá buscar soluciones que reconozcan y equilibren las necesidades de todos los involucrados.

Construir alianzas estratégicas dentro de la organización es clave para gestionar conflictos entre partes interesadas. Identifica puntos en común y alinea intereses para formar una base de cooperación. Estas alianzas buscan fomentar relaciones que suavicen las diferencias, no crear facciones. Al resaltar los beneficios de la colaboración, puedes motivar a las partes interesadas a trabajar juntas hacia objetivos compartidos, facilitando una resolución más armoniosa y efectiva.

Simply put... Stay neutral, understand each stakeholder's interests, find common ground, propose win-win solutions, and communicate clearly throughout the process.

La comunicación clara es esencial para gestionar eficazmente las partes interesadas. Mantén a todos informados sobre desarrollos, discusiones y decisiones para fomentar la transparencia y generar confianza. Usa un lenguaje neutral y evita la jerga que pueda alienar a algunos. Además, practica la escucha activa, reconociendo y validando las preocupaciones y sentimientos de cada parte. Esto reducirá malentendidos y ayudará a suavizar conflictos, facilitando una colaboración más efectiva.

First thing as a CEO acknowledge the problem as a sensitive area of deep interest in which such a situation arises. Often there is more to it , than meets the eye . Understand the core reason of conflict - it could be dissent , skewed interest, organisational power dynamics and at times you see red flags which have to acted upon. Ultimate goal is to reach the root cause , create common grounds, have private unpleasant but open conversations and continue to prioritise the organisational interest ahead of any individual agendas. These are situations which impact people not only downstream but can surface in customer conversations as well.