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A key stakeholder pushes for an unnecessary costly project. How do you navigate their demands effectively?

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In non-profit management, you may face the challenge of a key stakeholder advocating for a project that seems unnecessary and expensive. Your role involves balancing the needs of the organization with the desires of its supporters, which can be a delicate task when significant resources are at stake. You must navigate this situation carefully to maintain both the integrity of your mission and the relationships that sustain your work.

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Hamed Rezk ,MBA, CIA?, ASMEC?, CCRO, CRMP, GRCP, CCP, CLBB

Regional Chief Risk Officer | Driving Growth for 200+ Companies | Executive Risk Committee Chair | Helping You Excel in…

1 Understand Concerns

To address a stakeholder's costly project proposal, first seek to understand their motivations. Engage them in a dialogue to uncover the reasons they believe the project is necessary for the non-profit. This conversation is crucial as it allows you to gather insights into their perspective and gives you the opportunity to explain the organization's priorities and limitations. By showing empathy and demonstrating a willingness to listen, you can build rapport and create a foundation for finding common ground.

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2 Assess Impact

Evaluating the impact of the proposed project on your non-profit's mission and resources is essential. Analyze how the project aligns with your strategic goals and whether it brings a substantial benefit to justify the cost. Consider both the short-term and long-term implications, including potential opportunity costs. This assessment will help you articulate a clear and evidence-based response to the stakeholder, whether it supports or opposes their idea.

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3 Propose Alternatives

If the project is not aligned with your organization's goals or budget, propose alternative solutions that could meet the stakeholder's objectives in a more cost-effective manner. Highlight how these alternatives can achieve similar outcomes or address the underlying issues the stakeholder is concerned about. This approach demonstrates your commitment to the stakeholder's interests while also safeguarding the non-profit's resources.

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4 Build Consensus

Building consensus among your organization's leadership and other stakeholders is critical when managing demands for a costly project. Present your findings and alternative proposals to key decision-makers within the non-profit, and facilitate discussions that lead to a collective agreement on the best course of action. This collaborative approach ensures that any decision made has broad support and is in the best interest of the organization.

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Abshira Haji Diis

Disaster Manager
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Building on Organization's leadership and other stakeholders is critical when managing demands for a costly project. Present your findings and alternative proposals to key decision-makers within the non-profit, and facilitate discussions that lead to a collective agreement on the best course of action and also create opportunities and space for team members for quick discussions and navigate on the accountability of certain programs.

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5 Communicate Decisions

Once a decision is reached, communicate it effectively to the key stakeholder. Provide a thorough explanation of the reasoning behind the decision, emphasizing how it aligns with the non-profit's mission and strategic objectives. Be transparent about the process that led to the decision, and express appreciation for the stakeholder's involvement and passion for the cause. Clear communication can help maintain a positive relationship even if the stakeholder's project is not pursued.

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6 Manage Expectations

Finally, managing expectations is an ongoing process that involves setting realistic parameters for what your non-profit can achieve with its available resources. Regularly engage with stakeholders to discuss the organization's capabilities and constraints, fostering an environment of mutual understanding. By proactively managing expectations, you can prevent future conflicts over resource allocation and maintain a focus on your non-profit's core objectives.

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Abshira Haji Diis

Disaster Manager
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First meeting with stakeholders and Do open dialogue to understand why they think its important or crucial for them to take part,also introduce the manual or project plans for the stakeholders then learn and how they will carry out to attempt to support the project. Also improve or create space for discussion on the challenge s, solutions to enhance the project to become successful and attain its goals.learn to disperse the different monitoring tools to be used by different stakeholders to support the project to acquire its outcomes successfully. And to improve on strong relationships with the stakeholders on the projects proposals regarding their inputs and get the required assessments by the team to acquire the resources to compil

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Hamed Rezk ,MBA, CIA?, ASMEC?, CCRO, CRMP, GRCP, CCP, CLBB

Regional Chief Risk Officer | Driving Growth for 200+ Companies | Executive Risk Committee Chair | Helping You Excel in Credit, MSMEs, GRC, Training, and Consulting | Lecturer | Open to Networking and Collaboration
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Instead of confrontation, I express appreciation for their vision. I explain the project's merits but highlight potential downsides, like exceeding budget or delaying core initiatives. I propose a collaborative cost-benefit analysis to explore alternatives, emphasizing achieving their goals efficiently. This shows respect, identifies their true priorities, and opens the door to finding a solution that benefits everyone.

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A key stakeholder pushes for an unnecessary costly project. How do you navigate their demands effectively?

1

2

3

4

5

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7

1 Understand Concerns

2 Assess Impact

3 Propose Alternatives

4 Build Consensus

5 Communicate Decisions

6 Manage Expectations

7 Here’s what else to consider

Nonprofit Management

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A key stakeholder pushes for an unnecessary costly project. How do you navigate their demands effectively?

1

2

3

4

5

6

7

1 Understand Concerns

2 Assess Impact

3 Propose Alternatives

4 Build Consensus

5 Communicate Decisions

6 Manage Expectations

7 Here’s what else to consider

Nonprofit Management

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