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Last updated on 2024年8月1日

How would you simplify complex cloud computing jargon for non-technical stakeholders?

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Cloud computing can often seem like a labyrinth of technical terms and acronyms, leaving non-technical stakeholders feeling lost. To bridge this gap, it's crucial to translate the jargon into clear concepts that relate to business outcomes. Imagine explaining cloud services as renting an apartment—you have your own space without the hassle of maintenance, just as cloud services provide IT resources without the need for physical hardware. By connecting cloud terms to everyday experiences, you can illuminate their value and functionality in a way that resonates with those outside the IT sphere.

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1 Jargon Busting

When discussing cloud computing with non-technical stakeholders, it's helpful to start by demystifying common jargon. For instance, 'SaaS' stands for Software as a Service, which is akin to subscribing to a magazine rather than buying each issue individually. Similarly, 'IaaS' and 'PaaS'—Infrastructure as a Service and Platform as a Service, respectively—can be thought of as renting the land (servers and storage) and tools (development platforms) to build and run your own applications, without the need to own them outright.

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Eric Hartye

Senior Salesforce Technical Architect at Honeywell | Life Sciences
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Stakeholders will invest more effort to learn things that are valuable to them. One of the easiest ways to demystify jargon is to lead in with a value proposition. Why should they care what it means?

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Jacob Wood

Engineer
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There’s nothing extra special about cloud computing jargon. Like any subject with complexity, you have to truly understand it yourself before you can teach someone else. The best way to understand is to be curious, ask a lot of questions and get hands on experience with what you’re explaining. With this foundation, you can explain it simply. You can use analogies. If you do use terminology, give your simplest definition. Always remember who you’re speaking to when providing analogies as the best ones are always relatable. When you do simplify, be careful not to remove the meaning. When you explain, do so in digestible chunks and reiterate the fundamental points ideally at the start and the end.

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2 Visual Aids

Visual aids can be powerful tools for simplifying complex cloud computing concepts. Consider using diagrams or flowcharts to depict how cloud services work, such as showing data flowing from a user's device to the cloud and back. This can help stakeholders visualize the process and understand how cloud computing provides flexibility and scalability. By seeing how these services fit into the larger picture, stakeholders can better grasp their importance and relevance to the business.

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Oliver Cronk

Technology Director | Sustainable Architecture & Innovation | Consultant, Speaker and Facilitator | MBCS CITP
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Resist the temptation to re-use any existing very detailed technical diagrams for presentations to non technical stakeholders. I find that using more of a conceptual flow diagram works best. But before all that ask the question what do they need or want to know? In most cases you want to focus on giving them insight and answering any concerns or questions rather than just trying to impress them with your technical depth.

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3 Analogies Work

Using analogies is an effective way to convey the essence of cloud computing concepts. For example, you might compare cloud storage to a self-storage facility, where you can access your belongings anytime without keeping them in your home. This helps non-technical stakeholders understand that cloud storage offers a way to securely store data offsite, with the convenience of accessing it from anywhere with an internet connection.

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Amarpreet Bhatia
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One of the best way can be to explain complex cloud computing concepts to non-technical stakeholders is through analogies. For example, cloud storage can be compared to a public storage facility like Kennards, where people can rent space to store belongings without untidy their homes with less used items, businesses can use cloud storage to store data without needing to manage their own servers. Both options offer flexibility in terms of space requirements (upsizing or downsizing) and peace of mind regarding security. #cloudcommunity #AWS #GCP #digitaltransformation #cloudcostoptimization

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4 Simplify Language

It's important to simplify your language when explaining cloud computing. Avoid using technical terms without explanation. Instead, use straightforward, everyday language. For instance, instead of saying "deploying a multi-tenant environment," you could say "setting up a space that many different customers can use at the same time," which is much more accessible. This approach helps ensure that stakeholders can follow along and stay engaged with the conversation.

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5 Real-world Examples

Incorporating real-world examples can help non-technical stakeholders understand the practical applications of cloud computing. Discuss how cloud solutions have streamlined operations, improved collaboration, or provided cost savings in familiar industries. For example, explain how a cloud-based customer relationship management (CRM) system allows sales teams to update client information in real time, from any location, enhancing efficiency and customer service.

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6 Continuous Learning

Encourage an environment of continuous learning by providing resources and opportunities for stakeholders to further their understanding of cloud computing at their own pace. This could include workshops, simple guides, or Q&A sessions tailored to their level of expertise. By fostering a culture that values ongoing education, you help stakeholders become more comfortable with cloud terminology and concepts over time, leading to more productive discussions and collaborations.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Roger Mader

Helping big companies act small, and small companies get big.
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Back in 1999 I was traveling through Silicon Valley meeting with entrepreneurs, including an Oracle contact who told me about his vision for a “CRM in the cloud”. I’d never heard the term but found Marc Benioff’s label apt, descriptive and simple. If all terms used similar metaphors we wouldn’t need this conversation.

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How would you simplify complex cloud computing jargon for non-technical stakeholders?

1

2

3

4

5

6

7

1 Jargon Busting

2 Visual Aids

3 Analogies Work

4 Simplify Language

5 Real-world Examples

6 Continuous Learning

7 Here’s what else to consider

Cloud Computing

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How would you simplify complex cloud computing jargon for non-technical stakeholders?

1

2

3

4

5

6

7

1 Jargon Busting

2 Visual Aids

3 Analogies Work

4 Simplify Language

5 Real-world Examples

6 Continuous Learning

7 Here’s what else to consider

Cloud Computing

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