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How does communication apprehension affect your career prospects and performance?

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Communication apprehension (CA) is the fear or anxiety of speaking or interacting with others, especially in public or unfamiliar situations. It can affect your career prospects and performance in various ways, such as limiting your networking opportunities, reducing your confidence and self-efficacy, and impairing your communication skills and effectiveness. In this article, we will explore some of the causes, consequences, and coping strategies of CA, and how you can overcome it to achieve your professional goals.

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Tanvi Rajadhyaksha

Senior Management Consultant - Strategy & Change

1 What causes CA?

CA can have different origins, such as personality traits, past experiences, cultural factors, or situational factors. Some people may have a general tendency to be shy, introverted, or anxious, while others may have experienced negative feedback, criticism, or embarrassment in previous communication situations. Some cultures may value silence, modesty, or conformity more than others, which can influence how people perceive and express themselves. Some situations may also trigger more CA than others, such as speaking in front of a large audience, facing a hostile or unfamiliar group, or having high stakes or expectations.

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Tanvi Rajadhyaksha

Senior Management Consultant - Strategy & Change
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Alongside personality traits and cultural factors, inequitable situations faced so often by women in the workplace contribute to CA for women. In traditionally male-dominated industries and teams (tech, engineering etc.), team members are used to not hearing many diverse, female perspectives (due to either a low female representation in that team or willful neglect of female voices) which leads to a further suppression of any opinions that new female team members may wish to raise.

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2 How does CA affect your career?

Career anxiety (CA) can have a range of negative impacts on your career development and performance, such as reducing your networking and relationship-building opportunities, lowering your confidence and self-efficacy, and impairing your communication skills and effectiveness. CA can make you avoid or withdraw from social and professional interactions, which can limit your exposure, visibility, and connections in your field or industry. It can also make you doubt your abilities, skills, and knowledge, which can affect your self-esteem and motivation. Additionally, CA can make you nervous, tense, or distracted, which can interfere with your verbal and nonverbal communication. These can reduce your credibility, clarity, and persuasiveness, and hinder your message delivery and reception.

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Tanvi Rajadhyaksha

Senior Management Consultant - Strategy & Change
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Another way CA affects your career is through a vicious bolstering of your existing imposter syndrome. Research suggests that women, especially women of color, are already more likely than their male counterparts to experience heightened imposter syndrome. The common side-effects of CA (reduced visibility, fewer meaningful professional interactions, low self-esteem etc.) increase women's self-doubt and make them question their abilities, skills, and value. This, in turn, harms their career progression. CA and imposter syndrome operate in a formidable psychological loop that can be debilitating.

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3 How can you cope with CA?

CA is not a permanent or incurable condition. You can learn to manage and reduce it with some strategies, such as preparing and practicing your content, structure, and delivery before any communication situation. This can help you feel more confident and comfortable with your material and style. Additionally, you should seek constructive feedback and support from mentors, peers, or coaches, who can help you improve your communication skills and provide you with encouragement and affirmation. To reduce your physical and mental stress, use relaxation techniques such as breathing, meditation, or visualization. Lastly, reframe your negative thoughts and emotions, and replace them with positive and realistic ones. Doing so can help you learn from the experience and do your best.

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Tanvi Rajadhyaksha

Senior Management Consultant - Strategy & Change
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Excellent suggestions! For all the analytical overthinkers like me out there, every pre-conversation/pre-meeting prep goes a long way in calming the nerves and injecting more confidence (as well as enthusiasm) in your delivery of the message. I recently seized an opportunity to do a public reading of my short story at an after-work event. Although I was apprehensive of any critical feedback of my creative "baby", it actually turned out to be a great way to improve my visibility at work, showcase my burgeoning writing skills and reinforce my confidence in my public speaking skills. Another way I cope with CA is by self-emphasizing that CA is only a psychological frame of mind, and not a reflection of my worth and abilities.

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4 How can you overcome CA?

Coping with CA is not enough; you should also strive to overcome it and turn it into a productive force. To do this, challenge and confront your fears and anxieties, and expose yourself to more communication situations, even those that make you uncomfortable. Additionally, develop and diversify your communication skills and styles, and adapt them to different contexts, audiences, and purposes. Moreover, enjoy and engage in communication, viewing it as an opportunity rather than a threat. Be attentive, responsive, and empathetic to your communication partners, and establish rapport and trust with them. This can help you create positive and meaningful communication experiences and relationships, and increase your communication satisfaction and motivation.

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Tanvi Rajadhyaksha

Senior Management Consultant - Strategy & Change
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Facing our fears is the best way to overcome them! I have always put my hat in the ring for public speaking/leadership opportunities since my undergrad days, but I recently have been making more of an effort to get out there. A tactic that I find useful is to send a quick yes/acceptance (without giving myself too long to think about it) whenever a new opportunity for workplace interactions/public speaking presents itself. Once I have raised my hand for the opportunity, I have given myself no option but to prepare and deliver on the commitment. This gets exponentially easier (and more fun) with time!

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How does communication apprehension affect your career prospects and performance?

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4

5

1 What causes CA?

2 How does CA affect your career?

3 How can you cope with CA?

4 How can you overcome CA?

5 Here’s what else to consider

Communication

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How does communication apprehension affect your career prospects and performance?

1

2

3

4

5

1 What causes CA?

2 How does CA affect your career?

3 How can you cope with CA?

4 How can you overcome CA?

5 Here’s what else to consider

Communication

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