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How do you work with fiber network professionals and stakeholders?

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Working with fiber network professionals and stakeholders is a crucial skill for anyone involved in telecommunications systems. Optical fiber networks are complex, dynamic, and require coordination and collaboration among various parties. In this article, you will learn how to communicate effectively, understand different roles and responsibilities, and manage expectations and challenges in fiber network projects.

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1 Communication skills

Communication is the key to successful fiber network projects. You need to be able to convey your goals, requirements, and progress clearly and concisely to different audiences, such as customers, contractors, vendors, engineers, and managers. You also need to listen actively, ask relevant questions, and provide constructive feedback. Communication skills include verbal, written, and visual modes, such as presentations, reports, diagrams, and charts. You should use appropriate language, tone, and format for each communication purpose and channel.

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Hector Briones

In-Process
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Data transmissions are ones and zeros in series. The envelopes that contain these transmissions are critical in the success of reaching there destinations.

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2 Roles and responsibilities

Fiber network projects involve various roles and responsibilities, such as network designers, installers, testers, operators, and maintainers. You need to understand the scope, tasks, and deliverables of each role and how they relate to each other. You also need to respect the expertise, authority, and autonomy of each role and avoid micromanaging or interfering with their work. Roles and responsibilities should be defined and agreed upon at the beginning of the project and updated as needed throughout the project lifecycle.

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Megha shyam Garlapati

Associate Product Manger | AFL | Fujikura | Splicers | Product Development
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Every role should be well defined within which responsibilities should be written out. For a successful end to end network there are many hands needed like technicians, construction managers, planners, suppliers and many more. Having good respectful means of communication is key. Micromanaging and interfering can surely have bad impact and also delay projects in terms of financials, quality and efficiency.

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3 Expectations and challenges

Fiber network projects have high expectations and challenges, such as quality, performance, reliability, security, and cost. You need to manage these expectations and challenges by setting realistic and measurable goals, establishing clear and consistent standards, and monitoring and evaluating the results. You also need to anticipate and mitigate potential risks, such as technical issues, delays, errors, or conflicts. You should communicate any changes, problems, or solutions promptly and transparently to all relevant stakeholders and seek their input and feedback.

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4 Collaboration tools

Collaboration tools are essential for working with fiber network professionals and stakeholders. These tools help you share information, coordinate activities, and track progress in fiber network projects. Collaboration tools include software applications, such as project management, document management, network design, testing, and troubleshooting tools. They also include hardware devices, such as laptops, tablets, smartphones, fiber optic testers, and cameras. You should use the most suitable and compatible tools for each project and ensure that they are secure, reliable, and accessible.

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Amidou OUATTARA

recherche un poste d'assistant projet | Contr?leur VQSE en fibre optique | Technicien intervention réseaux fibres optiques et réseaux xDSL | Vendeur en ligne .
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En effet l'utilsation de Microsoft project comme outil de collaboration dans un projet fibre optique est tres utile... Dans le sens ou il donne des vues de gestion en management des couts ,des ressources,des delais,de la planification et aussi de l'évaluation . Je peux aussi citer comme outil de collaboration un sharepoint ou tout les dossiers ou livrables sont stockées pour assurer un suivi et une redevabilite sans faille.

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5 Professional development

Professional development is important for working with fiber network professionals and stakeholders. You need to keep up with the latest trends, technologies, and standards in optical fiber networks and telecommunications systems. You also need to improve your skills, knowledge, and competencies in fiber network design, installation, testing, operation, and maintenance. Professional development can include formal education, training, certification, or mentoring. It can also include informal learning, such as reading, networking, or experimenting.

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Richard Ednay MIET
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OTT's CONA course provides a broad foundation of knowledge on optical networks. Case studies helps you to appreciate the different roles and responsibilities and the design assignment puts it all into practice. OTT's advanced level CONE course builds on this to address the issues and challenges facing network operators: increasing capacity, extending reach, controlling latency and going open and interoperable and keeping costs and power consumption under control. The technologies used to address these challenges are covered in-depth, including: coherent+DSP for data rates from 100Gb/s to Terabit/s; pluggables for IPoDWDM and disaggregated networks; CDCF-ROADMs; subsea and SDM developments... Everything you need to be up to date!

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6 Customer satisfaction

Customer satisfaction is the ultimate goal of working with fiber network professionals and stakeholders. You need to deliver fiber network solutions that meet or exceed the customer's needs, expectations, and satisfaction. You also need to build and maintain a positive and long-term relationship with the customer by providing excellent service, support, and communication. Customer satisfaction can be measured by various indicators, such as feedback, reviews, referrals, or retention. You should always strive to improve your customer satisfaction and loyalty.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you work with fiber network professionals and stakeholders?

1

2

3

4

5

6

7

1 Communication skills

2 Roles and responsibilities

3 Expectations and challenges

4 Collaboration tools

5 Professional development

6 Customer satisfaction

7 Here’s what else to consider

Telecommunications Systems

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How do you work with fiber network professionals and stakeholders?

1

2

3

4

5

6

7

1 Communication skills

2 Roles and responsibilities

3 Expectations and challenges

4 Collaboration tools

5 Professional development

6 Customer satisfaction

7 Here’s what else to consider

Telecommunications Systems

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