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How do you use system administration best practices to support and improve business processes and objectives?

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System administration is the practice of managing and maintaining the hardware, software, networks, and security of a computer system. It is a vital role for any organization that relies on IT systems to support and improve its business processes and objectives. In this article, you will learn how to use system administration best practices to ensure that your system is reliable, efficient, secure, and scalable.

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Joanne Lancaster Cmgr MCMI MAPM

Senior Information Systems Manager at MWH Treatment
Sanjay Singh

ICT Expertise
Michael Walker, CISSP

System Admin at University of California DC

1 Understand the business needs

The first step to using system administration best practices is to understand the business needs and goals of your organization. You need to align your system administration tasks and strategies with the business requirements and expectations. For example, you need to know the expected uptime, performance, availability, and security of your system, and the impact of any downtime or disruption on the business operations and customer satisfaction. You also need to communicate with the stakeholders and users of your system, and provide them with the necessary support and training.

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2 Plan and document your system

The second step to using system administration best practices is to plan and document your system. You need to have a clear and detailed overview of your system architecture, configuration, components, dependencies, and resources. You also need to document your system policies, procedures, standards, and best practices, and keep them updated and accessible. Planning and documenting your system will help you to manage your system effectively, troubleshoot issues, optimize performance, and comply with regulations.

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3 Automate and monitor your system

The third step to using system administration best practices is to automate and monitor your system. You need to use tools and scripts to automate repetitive and routine tasks, such as backups, updates, patches, deployments, and audits. Automation will save you time, reduce human errors, and increase consistency and quality. You also need to use tools and metrics to monitor your system status, performance, usage, and health. Monitoring will help you to detect and resolve issues, analyze trends, and improve your system efficiency and reliability.

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Sanjay Singh

ICT Expertise
举报内容
For monitoring, consider solutions like Prometheus or Grafana. Have alert mechanisms in place. It's not enough to monitor; you need to be promptly informed of any anomalies.

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4 Secure and backup your system

The fourth step to using system administration best practices is to secure and backup your system. You need to protect your system from unauthorized access, malicious attacks, data loss, and corruption. You need to implement security measures, such as encryption, authentication, authorization, firewalls, antivirus, and VPN. You also need to backup your system data and configuration regularly, and test your backups for integrity and usability. Security and backup will help you to prevent and recover from system breaches, disasters, and failures.

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Joanne Lancaster Cmgr MCMI MAPM

Senior Information Systems Manager at MWH Treatment
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Regularly review vendor developer plans to consider: Data hosting versus any legal constraints from your stakeholders. Changes to vendor processes and/or tools used/depended on within your systems or data architecture. Impact of mandatory software version retirement/update internally and externally to your organisation & partners - costs, agility of response to change where functional inter-dependency is built in, legal and/or statutory impacts.

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Sanjay Singh

ICT Expertise
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Regularly conduct security audits and vulnerability assessments. Use tools like rsync for efficient data backups. Also test backups in a controlled environment to ensure data integrity.

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5 Update and maintain your system

The fifth step to using system administration best practices is to update and maintain your system. You need to keep your system software and hardware up to date with the latest versions, patches, and drivers. Updating your system will help you to fix bugs, improve features, and enhance security and compatibility. You also need to maintain your system hardware and software by cleaning, repairing, replacing, and upgrading them as needed. Maintaining your system will help you to extend its lifespan, prevent breakdowns, and improve performance.

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Sanjay Singh

ICT Expertise
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Schedule regular maintenance windows and inform stakeholders in advance to minimize disruptions. Always have rollback plans in place during major updates.

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6 Scale and improve your system

The sixth step to using system administration best practices is to scale and improve your system. You need to anticipate and respond to the changing needs and demands of your organization and its customers. You need to scale your system capacity and functionality by adding, removing, or modifying your system resources and components. Scaling your system will help you to meet the current and future requirements and expectations of your system. You also need to improve your system by evaluating its effectiveness, identifying its strengths and weaknesses, and implementing feedback and suggestions. Improving your system will help you to enhance its quality, usability, and value.

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Sanjay Singh

ICT Expertise
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When organization expanded globally, utilize cloud solutions to set up regional servers, ensuring optimal performance for all users regardless of location. Also while scaling, ensure that security and performance standards are consistently met.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Michael Walker, CISSP

System Admin at University of California DC
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Please be sure to look ahead in your solutions as a system administrator. What things will make it harder for the next person down the line or may slow down a process?

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How do you use system administration best practices to support and improve business processes and objectives?

1

2

3

4

5

6

7

1 Understand the business needs

2 Plan and document your system

3 Automate and monitor your system

4 Secure and backup your system

5 Update and maintain your system

6 Scale and improve your system

7 Here’s what else to consider

System Administration

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How do you use system administration best practices to support and improve business processes and objectives?

1

2

3

4

5

6

7

1 Understand the business needs

2 Plan and document your system

3 Automate and monitor your system

4 Secure and backup your system

5 Update and maintain your system

6 Scale and improve your system

7 Here’s what else to consider

System Administration

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