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How do you use expert reviews to assess user interface prototypes?

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User interface prototypes are essential tools for testing and improving the usability and functionality of your digital products. However, before you present your prototypes to real users, you might want to get some feedback from experts who can evaluate them based on established principles and best practices. This is called an expert review, and it can help you identify and fix potential issues, save time and money, and enhance your design quality. In this article, you will learn how to use expert reviews to assess user interface prototypes in the context of user experience (UX) design.

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Rajnish Kumar Singh

Product Manager @ Angel One | ICICI Bank

1 What is an expert review?

An expert review is a method of usability evaluation that involves one or more experts inspecting a user interface prototype and judging its compliance with a set of criteria, such as usability heuristics, guidelines, standards, or scenarios. The experts can be internal or external to the project team, and they can have different backgrounds and levels of expertise, depending on the scope and goals of the review. The experts usually produce a report that summarizes their findings, ratings, and recommendations for improvement.

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Abdul Wassay ?? Shopify Developer

Crafting Seamless Shopify Stores for Enhanced E-commerce Experiences ??|| Confident in Shopify || Crafting Beautiful Web Experiences that Load in a Blink ??
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1. Assemble a diverse panel of usability experts. 2. Define clear evaluation criteria for the UI prototype. 3. Distribute prototypes for individual expert reviews. 4. Consolidate findings, prioritize issues, and iterate on design for optimal user experience.

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2 Why use an expert review?

An expert review can provide numerous advantages for your user interface prototyping process, such as detecting and eliminating usability issues before they become costly or difficult to fix. It can also supplement user testing by offering a different point of view and a more methodical and comprehensive analysis of the user interface. Additionally, it can help you save time and resources by minimizing the need for extensive user testing or redesigning. Furthermore, it can enhance your design quality by guaranteeing that your user interface meets the expectations and needs of your target users, as well as adheres to the relevant standards and best practices.

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Andreas Melin

Coaching leaders and Mentoring UX and Agile
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As a UX expert you can find a large number of problems in a solution, sketch, prototype or beta. Is probably the quickest and cheapest way and used correctly you can add value to a solution in no time. Of course you need to do improvements but after those are done user testing is much more efficient as you'll find other types of problems as you would have if you did not remove problems identifiable by an expert

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3 How to prepare for an expert review?

Before conducting an expert review, you need to prepare materials and information that will help the experts perform their task effectively and efficiently. This should include a clear and specific description of the purpose, objectives, and scope of the review, as well as a detailed profile of the target users, their characteristics, goals, tasks, and preferences. Additionally, you should provide a high-fidelity user interface prototype that is interactive, realistic, and representative of the final product. Lastly, you should have a set of criteria or questions that the experts can use to evaluate the user interface prototype; for example Nielsen's 10 usability heuristics or ISO 9241-11 usability principles.

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4 How to conduct an expert review?

When conducting an expert review, there are various methods to consider, depending on the type and number of experts, the format and mode of the review, and the level of involvement of the project team. For example, experts can perform an individual review independently and produce a separate report. Alternatively, they can collaborate on a joint report. Remote reviews can also be conducted online with tools such as screen sharing or video conferencing. Additionally, a facilitator can guide the experts through a moderated review and collect their feedback, or the experts can perform an unmoderated review without any guidance from the project team.

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Rajnish Kumar Singh

Product Manager @ Angel One | ICICI Bank
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In my recent experience, I conducted an expert review of wireframes for a SaaS platform. After crafting the wireframe mock-ups, I opted for an unmoderated review, allowing the internal UI team to independently assess different sections. The received feedback was meticulously evaluated, considering factors like severity, impact, and effort. What makes expert reviews dynamic is the flexibility they offer. Experts can collaborate on a joint report or work individually, and reviews can be moderated or unmoderated. In our case, the unmoderated approach allowed for diverse perspectives to emerge.

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5 How to analyze and use the results of an expert review?

After the expert review is completed, you need to analyze and use the results to improve your user interface prototype and enhance your user experience design. To do this, consolidate and prioritize the feedback from the experts, categorizing and labeling it according to type, severity, affected element or feature, and underlying criterion or principle. Then, create and implement an action plan to address the feedback, communicating and documenting it with the project team and other stakeholders. Finally, test and validate the changes made to the user interface prototype with methods such as user testing, usability testing, or A/B testing.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Priscila Chagas

Group Product Manager @ Stone Co. | Bain Alumni
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Um outro tipo de avalia??o de especialistas é a conformidade com o Design System. Além das heurísticas e se a usabilidade em si está boa, é importante se ater aos padr?es definidos de uso pelo time de Design.

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How do you use expert reviews to assess user interface prototypes?

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1 What is an expert review?

2 Why use an expert review?

3 How to prepare for an expert review?

4 How to conduct an expert review?

5 How to analyze and use the results of an expert review?

6 Here’s what else to consider

User Experience

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How do you use expert reviews to assess user interface prototypes?

1

2

3

4

5

6

1 What is an expert review?

2 Why use an expert review?

3 How to prepare for an expert review?

4 How to conduct an expert review?

5 How to analyze and use the results of an expert review?

6 Here’s what else to consider

User Experience

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