How do you update your relationship building skills for new technology?

1 Assess your current skills

Before you dive into learning new tools and platforms, take some time to evaluate your existing relationship building skills. What are your strengths and weaknesses? How do you prefer to communicate and collaborate with others? How do you manage your online presence and reputation? How do you handle feedback and conflict? These questions can help you identify the areas where you need to improve or adjust your approach.

2 Learn the basics of new technology

You don't have to be an expert in every new technology, but you should have a basic understanding of how they work and how they can benefit your relationship building goals. For example, you should know how to use video conferencing software, chat apps, project management tools, and social media platforms. You should also be aware of the best practices, etiquette, and security issues related to each technology. You can learn the basics by reading online tutorials, watching videos, taking courses, or asking for help from someone who is more experienced.

3 Adapt your communication style

New technology can affect how you communicate with others, both verbally and non-verbally. You need to adapt your communication style to suit the medium, the audience, and the purpose of your message. For example, you should use clear and concise language, avoid jargon and slang, and check your spelling and grammar when you write emails, texts, or posts. You should also use emoticons, emojis, and gifs sparingly and appropriately. When you speak on video calls, you should use a friendly and professional tone, look at the camera, and avoid distractions and background noise.

4 Build trust and rapport

One of the challenges of new technology is that it can reduce the personal and emotional connection that you have with others. You need to find ways to build trust and rapport with your colleagues, clients, partners, and prospects, even if you can't meet them face-to-face. You can do this by showing genuine interest and curiosity, asking open-ended questions, listening actively, giving compliments and feedback, sharing personal stories and experiences, and expressing empathy and appreciation.

5 Expand your network

New technology can also open up new opportunities to expand your network and reach out to people who share your interests, goals, or values. You can use social media platforms, online communities, blogs, podcasts, webinars, and events to find and connect with potential contacts. You can also use online tools to research and follow up with your contacts, send personalized messages, request referrals, and offer value and support. However, you should also be respectful of their time and privacy, and avoid spamming or pestering them.

6 Keep learning and improving

Finally, you should keep learning and improving your relationship building skills for new technology. Technology is constantly evolving and changing, and so are the expectations and preferences of your contacts. You should stay updated on the latest trends and developments, seek feedback and advice from others, and experiment with different tools and techniques. You should also reflect on your successes and failures, and learn from your mistakes and challenges.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?