How do you test and iterate your retention UX based on user behavior and preferences?
Customer retention is a key metric for any business that wants to grow and thrive. It measures how well you can keep your existing customers loyal, engaged and satisfied with your products or services. But how do you know if your retention strategy is working? How do you test and iterate your retention UX based on user behavior and preferences? In this article, we will explore some methods and tools that can help you answer these questions and improve your retention UX.
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Ashraf SheikhDynamic VP of Sales || $300M+ Revenue in B2B || Expert in Growth, Market Expansion & Sales Leadership | Achieved 130%…
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Ingrid SierraCMO | Customer Loyalty | Fintech | Mentor