How do you show the impact of your Workplace Design solutions on performance and well-being?

1 Define your objectives and indicators

Before you start designing, you need to have a clear understanding of what you want to achieve and how you will measure it. What are the specific goals and challenges of your project? How do they align with the organizational vision and strategy? What are the key performance indicators (KPIs) and well-being indicators (WIs) that you will use to assess the results? For example, you might want to improve productivity, collaboration, engagement, satisfaction, or health. You can use quantitative or qualitative methods, such as surveys, interviews, observations, or analytics, to collect and analyze data.

2 Choose your design methods and tools

Once you have defined your objectives and indicators, you need to select the appropriate design methods and tools to create your solutions. Depending on the scope and complexity of your project, you might use different approaches, such as user research, co-design, prototyping, testing, or evaluation. You should also consider the best ways to communicate your ideas and findings, such as sketches, models, diagrams, or reports. You can use various software and platforms, such as CAD, BIM, or VR, to support your design process and presentation.

3 Involve your clients, stakeholders, and users

One of the key aspects of showing the impact of your workplace design solutions is to involve your clients, stakeholders, and users throughout the project. This will help you to understand their needs, expectations, and feedback, as well as to build trust and rapport. You can use different techniques, such as workshops, focus groups, or surveys, to engage them in the design process and to share your insights and recommendations. You should also provide them with clear and concise reports and dashboards that show the evidence and benefits of your solutions.

4 Monitor and evaluate your outcomes

After you have implemented your workplace design solutions, you need to monitor and evaluate their outcomes. This will help you to track the progress and performance of your project, as well as to identify any issues or opportunities for improvement. You can use the same or similar indicators and methods that you used before the design intervention, such as surveys, interviews, observations, or analytics, to compare the results and to measure the impact. You should also document and share your findings and lessons learned with your clients, stakeholders, and users.

5 Showcase your achievements and stories

Finally, you need to showcase your achievements and stories to demonstrate the impact of your workplace design solutions. This will help you to increase your visibility and credibility, as well as to inspire others to follow your example. You can use different formats and channels, such as portfolios, case studies, blogs, or podcasts, to highlight your work and to tell compelling stories. You should also include testimonials and quotes from your clients, stakeholders, and users that reflect their satisfaction and appreciation.

6 Keep learning and improving

Showing the impact of your workplace design solutions is not a one-time event, but a continuous process. You should always seek to learn and improve from your experiences and feedback, as well as to keep up with the latest trends and best practices in workplace design. You should also network and collaborate with other workplace design professionals and experts, as well as with your clients, stakeholders, and users, to exchange ideas and knowledge. By doing so, you will be able to create more effective and impactful workplace design solutions in the future.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?