How do you share your service successes and failures with peers?

One idea I learned was that you have to continue to learn the skills/job knowledge even when you’re not “clocked in”, I specifically work for electricity and the more I know about the theory of electrical the more beneficial I am to myself and my peers.

In my experience, sharing stories of successes helps me highlight what I’ve done that works. Reading about other people’s successes helps me identify best practices. I am a firm believer that iron sharpens iron and by working with others that are going through similar circumstances we all come out better in the end. We learn from each other and can solve problems collaboratively. These successes also can help build synergy in coming together to face new and more complex challenges.

In my experience it always helps to learn from others from the profession who have worked on similar engagements. However, one need to be mindful that every project caters to a unique situation and organisational context. Therefore, it is important to be mindful about the extent the which the lessons apply to each project.

As a Legal Solutions Engineer, sharing service stories deepens my understanding of my crafted solutions and provides a platform for critical self-assessment. By offering our experiences, we grant peers fresh perspectives and innovative approaches, expediting collective learning. This open dialogue also ushers in valuable feedback, refining our methodologies. In essence, by sharing, we foster growth, collaboration, and ensure we continually deliver optimal solutions to our law firms.

In my experience , sharing the accomplishments of your employees only develops your positive workforce and develops a culture of absolute sustainability.

Best way I’ve found to share success is share with it those whom also found success. Sharing achievements with individuals who want what you have but are unmotivated to get up will only creat resentment from them.

I agree. Many organisation have a culture of spot recognization and quaterly recognition where people from a project gets citation on their contribution to the initiative. It need not happen at the end of project, but is an ongoing exercise.

When sharing service successes and failures, while metrics are informative, they lack the depth of human interaction. I prioritize face-to-face discussions, capturing the emotion and depth behind each experience. If in-person isn't possible, video calls are the next best option. Sadly, many rely on emails for such exchanges. They often go unnoticed or lack emotion. Personalized interactions ensure experiences resonate, fostering constructive feedback and collaboration.

Brene Brown interchanges the word "failure" to "learning opportunities" - and how you look at that "opportunity", learn from that experience and continue to move forward. In my experience - facilitating and now being the Training and Development Manager - is being honest and authentic so that when I tell the folks in my class about my "opportunity" I've had throughout my experiences and what I learned from those. That demonstrates to them that I am human, and I have moved on with that learning experience.

Best way to share failures would be to use them as a learning opportunity. I always say that the best way to learn is to fail. You remember your mistake much better than what you did right.

Sharing stories are best served when others are openly sharing similar stories or when your story is relevant to a situation that’s currently happening.

Many times, there is a lack of interest in a traditional work channel for these. That is precisely why LinkedIn is the perfect tool. Summaries of all of your best successes should be incorporated into the Honors & Awards section when applicable, otherwise, incorporate them into the Experience section.

I agree that sharing these service stories as a group and at the same time is great but I do also believe in striking while the iron is hot. If you are able to be vocal about something that has just happened good or bad and being able to show the example this is a great learning opportunity.

Best way to listen is to understand what the person is saying. You don’t want to go back and forth and try to out-do the story that they’re sharing. Stay in your line and appreciate what they are saying.

Openly, clearly and at the earliest, with warts and all. It is important that the others really understand what is being shared and that they are able to fruitfully use the learning. Yes, it will be important to have good amount of psychological safety to be able to share so openly.